ANTS HQ  Arvostelua 

117
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My son (11) attended a workshop yesterday. He had a brilliant time, great value for money, the workshop included a great opportunity to him ask questions on all things ants, and see different specie... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My 7 year old son and I attended an Ants HQ "Build your own ant farm" workshop this weekend - it was a fantastic experience that completely exceeded our expectations. Cesar's passion for all-th... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We attended one of AntHQs workshops which was so well organised, extremely interesting and interactive. Our 7 yr old absolutely loved it and we left with a wonderful set up and wealth of knowledge. W... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I ordered my lasius niger queen with 5-10 workers/brood they arrived promptly but they weren't packaged tightly in the box meaning my poor queen must have been rolling around like crazy in transit, lu... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lemmikkieläinkauppa

Yrityksen kirjoittama

Discover the world of ants Your go-to destination for everything you need to ensure happy, healthy ants. As live ant specialists, we offer over 150 global, thriving species of ant colonies and queens. Get expert advice and explore our diverse formicarium range.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

117 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(117)

46 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I’ve ordered quite a bit from AntsHQ…

I’ve ordered quite a bit from AntsHQ now and orders have arrived ontime and always in top condition. only had an issue once with delivery of Myrmica rubra. However it was sorted as soon as I emailed and they even threw in an extra queen Ant for the trouble. The chat feature on the website is very useful and the team are very polite and helpful. Would highly recommend these guys for any and all Ant related needs.

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Bought my first species Lasius Niger…

Bought my first species Lasius Niger was sent out promptly and very well packaged arrived quickly with the Queen and workers very active popped them away on the shelf for a few days and just checked on them there’s now loads of eggs too 🥰 thank you so much can’t wait to begin my ant journey with my new colony

8. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Always a great experience buying from AntsHQ

Made many purchases with Ants HQ and always receive, healthy queens/colonys, great products. All packaged extremely well and sent very quickly. Customer service is always spot on. Last purchase I made was for Myrmecocystus Mexicanus honeypot queen which came extremely healthy and well packaged, I even received some free fruit fly's which was great 😃

6. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ants hq is amazing youll love it

Hi ive been using ants hq for a little while now I must say its just been a wow experience with them.

Any problems they've got you sorted and are kkre than happy to help you out any time.

For anybody whos interested in this hobby ants hq have it all for you they've got top quality stuff and I've never had a problem with there products customer services are amazing 10/10 so polite and always happy to help and accommodate and not to mention all the extras they give you at no extra charge.

Anybody whos interested in this hobby ants hq should be your go to one stop shop.

3. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great store

AntsHQ helped me with a Royal Mail issue. Customer service is great and my ants enjoy their Flavus ant nectar. The acrylic feeder is also great as it doesn’t absorbed moisture as much as 3d-printed ones.

25. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Honest refund

Ordered from France last summer, but the transporter made it impossible to get the package (tried delivery during a workday, no possibility to choose another adress or time). The package was sent back to Ants HQ.
The owner was unable to refund me but offered to send another identical package. Such honesty was greatly appreciated!

The second package arrived today, the ants are all in good shape, they were very well protected. This is a trusty supplier!

12. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

5 stars for ANTSHQ

If you are looking to start keeping ants then don’t go beyond ANTSHQ. The responsive staff will answer all your questions and the few items of kit you need are delivered quickly and securely. In addition, you are supporting a UK company which is always a plus. I’m looking forward to the next steps on my ant keeping journey thanks to ANTS HQ. Top work!

7. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dissapointing service

I am sadly writing this poor review on Ants UK. I ordered a queen ant and 1 - 3 workers. It delivered promptly at a cost of about £18, and the only 1 worker arrived - dead. There were no instructions what to do with the tube.

I emailed the company because the queen was on her own and did not move. The queen ant eventually died. They kept asking me for more photos.and said I should have kept the queen in the tube. There was never a phone number that I could call and get help.

I will definitely not recommend this company.

6. lokakuuta 2025
Oma-aloitteinen arvostelu
ANTS HQ -logo

Vastaus yritykseltä ANTS HQ

Hi Lizl,

Thank you for taking the time to leave a review.

We are genuinely sorry to hear that your experience did not meet expectations. However, we do feel that this review does not accurately reflect the level of support we provided throughout your order.

From the beginning, we remained in regular communication with you and offered guidance to help ensure the wellbeing of your queen, who arrived with a healthy brood pile. When you reported finding a deceased worker, the photo you provided was unfortunately very unclear, which is why we kindly asked for clearer images to better assess the situation and provide tailored advice.

Regarding communication, we acknowledge that we do not currently have a public phone line. This will be added in the new year. However, it’s important to note that on 13th October we did offer to call you directly to provide help. This was not acknowledged in your follow-up reply on 15th October.

We also raised concerns that the substrate in your formicarium appeared too loose and insufficiently damp, which likely led the queen to hide under a rock rather than dig. At this early stage, we advised that a test tube setup would be the best environment for her, though this guidance also did not seem to be addressed.

We genuinely want all of our customers to enjoy this wonderful hobby, and we are more than happy to arrange a call if you would like to talk through things and get back on track.

Please feel free to get in touch at info@antshq.co.uk so we can assist further.

Warm wishes,
Cesar (Owner)

Saanut 5/5 tähteä

GREAT SHOP FOR ANY ANTKEEPER!

I’ve shopped at HQ for over three years and they’ve never disappointed with the quality of ants. I’ve gotten over 8 colonies here and they are always very healthy. The Messor cephalotes colony I’ve gotten around 2 years ago is the biggest colony in my collection right now and I love them to bits! So surprised to see that they are based in London so close to us, so extremely lucky to always have HQ near me when I need them. Brilliant shop for keepers from beginning to expert level, always having species that other shops don’t! Last time I went I got two feather tip forceps and a very healthy colony of honey pots!

16. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dont buy live from here

equipment they sell may be good so not judging that, but don't buy live species from these guys, me and a friend bought Messor Barberus at the same time, neither queen laid eggs and workers died off, i have a few species of ants which all live happily here from wild sources except the messors, most likely infertile queens they sent us to get rid of them, obviously took time for me to realise and was refused a refund or any replacement. you have been warned!

16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Muy buen servicio y atención al…

Muy buen servicio y atención al cliente, pese a dificultades en el tiempo estimado de los envíos ha habido una rápida y contundente respuesta por parte de los trabajadores de antshq que me han ofrecido un aumento del número de la colonia de hormigas pedida por el retraso del envío y me he sentido muy agradecido con el trato al cliente, volveré a comprar en esta tienda, atención al cliente de 10.

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

I had a little delivery problem , but this was resolved very fast as they responded quickly. I 100% recommend purchasing the Messor Babarus colony from ants Hq !

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great packaged Ants

Dispatched the morning after I ordered and then arrived the following day. Very good packaging, and no fatalities which is impressive as I ordered 2 colonies that are sensitive to travel (Harpegnathos Venator and Camponotus Singularis).

5. maaliskuuta 2025
Oma-aloitteinen arvostelu

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