AmericanMuscle.com Arvostelua 

3 347
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

They always have what I am looking for, at reasonable price points. They offer shipping insurance for cheap, for a no hassle return or replacement. Ordering is made super easy, tells you if it a corre... Näytä lisää

Saanut 1/5 tähteä

super quick to take your money. super slow to help you with anything if they even have any sort of idea whats going on so.....shipping items with no instructions......then not knowing how to install s... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Honestly really good. Whenever I call customer service they are very helpful. Overall placing orders is very nice. Pretty good overall. I like how they have a system that can help customers save money... Näytä lisää

Saanut 4/5 tähteä

The decklid panel looks great! Install would have been easier if the previous owner had not improperly installed a cheap aftermarket decklid panel. This panel is an easy install. Quality is good for... Näytä lisää

Yrityksen tiedot

  1. Auton varaosatoimittaja

Yrityksen kirjoittama

Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(3 347)

380 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Deleting an account at AM. What a cluster f^€k!!!!

I dont like having to talk to a representative about deleting an account. Why? I think its the customers right to delete his/her account without talking to a representative.

29. heinäkuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello,

Thank you for taking the time to share your feedback with AmericanMuscle.

If you would like us to delete your entire account, you do not need to speak with one of our representatives. To fully delete your account, all you need to do is email your request to Privacy@turn5.com. Keep an eye on your email, you will receive confirmation of your request. Also, if someone needs to reach out to you for any reason, they will contact you through email. If you are in need of any further assistance please reach back out to us.

If you have any questions or concerns please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 3/5 tähteä

Boss 302 manifold

So far my purchase has not gone well the Bama controller program will not load onto my laptop. Still waiting on a reply for assistance. The SCT website does not match the tutorial that is loaded on the info I was sent. So now I cannot use my car as I have already installed the Boss 302 intake and the air intake upgrades.

28. heinäkuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello David,

Thank you for taking the time to share your experience with AmericanMuscle. Thank you also for the services you have provided to our country and our communities.

We do show that you recently ordered a tuner and we show that we received your tune submission on Saturday 7/25, and unfortunately our Tuning Department does not work on weekends. When they were back in the office on 7/27 , your tunes were noted as completed and sent out to you with instructions. In reviewing your order, it looks like the email was sent 7/27 around 1Pm EST.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 2/5 tähteä

shipping

every time i order a pilot bearing for my 2017 mustang GT clutch it never gets here on time and send all the parts separately. what is the point of that I need the parts all at once and actually need the parts delivered.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Ed,

Thank you for sharing your feedback with AmericanMuscle. We value the feedback that we receive from our customers as your comments assist us in making improvements and changes to the products and services we offer to our customers.

We wanted to review your order, but we were unable to locate an order with the information shared in your review. If you could kindly email your order information and a copy of your comments, to Satisfaction@AmericanMuscle.com. Once we receive this information we will review your order and see how we can resolve this issue for you.

If you have any questions, please contact us and a we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

what a mess 🤦

ordered a set of tires and rims . website showed all was instock . i received all 4 of the wheels and only two tires . unmounted /balanced . they were supose to be mounted and balanced . was told by several service dept people that mount balance was included and since it wasnt done i just had to take to their preferred vender in my area. so went to preferred vender to have it done and the local shop had no idea or contract to do the mount and balance for AM. so had to pay to have it done. still havent received my other two tires even thou website says instock and would receive in 4 days . been over two weeks , canceled the remaining order.
do yourself a favor and buy local . after all the american muscle screw ups and run around it cost me an extra 200$ to buy from them plus the wasted time trying to get answers. it would have been a decent deal if they would have provided the products and service i purchased .

17. heinäkuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello,

Thank you for taking the time to share your feedback with AmericanMuscle. We are sorry to hear of the issues that you experienced with your recent order.

We were unable to locate an order with the information shared in your review. We would like to review your order and address your concerns. If you could send your order information and a copy of your comments to Satisfaction@AmericanMuscle.com. Once we receive this information we will review your order and address the issues you experienced.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 5/5 tähteä

Little disappointed in Shipping, but Company is great

Little disappointed, ordered the the exhaust bypass that was need yesterday after ordering on the 14th with a 2-3 day delivery. Its now the 18th and still haven't recieved it.
Hoping the pipes work well and are good quality, but delivery service is to be desired better.

Update.. The product went on easy, and i was happy once I got it. Its on FEDEX end Im sure. Ill continue to order from Am. Muscle.

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Bob,

Thank you for taking the time to share your feedback with AmericanMuscle. We are disappointed to hear of the delay in receiving the MBRP 3 Inch Armor Plus Muffler Bypass.

We reviewed your order and we do show that this order was placed in the afternoon of 7/14, and it shipped out on 7/15 and FedEx tracking shows it was delivered 7/18. We apologize for the delay, when your order was placed on 7/14, it was after the cut off time for our PA warehouse, so it was shipped the following day.

We hope that you did not experience any issues while installing the bypass.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

It was awful

It was awful. I have a warranty on this item and it doesn't seem possible to claim it, so I have to buy a new one. The AI was insulting and it took so long to get a real agent I had to leave my computer for other plans. My clutch cable exploded, leaving me stranded, and American Muscle and BBK make it a circus to claim a warranty. I need to be able to operate my car so I was forced to purchase one full price. Awful experience.

15. heinäkuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Cole,

Thank you for sharing your feedback with AmericanMuscle. We are sorry to hear that you experienced issues when speaking with our AI Chat bot regarding the BBK Adjustable Clutch Cable, Quadrant and Firewall Adjuster Kit (96-04 Mustang) that you purchased in August 2025.

We reviewed your recent chat interaction, and we do see that there was an issue with the bot understanding what you were asking. We did have the chat assigned to a live chat representative, but it appears you walked away or stopped responding.

This item, the BBK Adjustable Clutch Cable, Quadrant and Firewall Adjuster Kit does have a one year manufacturer warranty and to set up a warranty claim you can contact us at 610-990-4562. We noted your order that this is covered by a one year warranty. This would be for a replacement for the same item.

We do see that you recently ordered a new clutch cable and that it was delivered on 7/19.

Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future order and it is valid until 10/31/2026.

If you have any questions, please contact us and we will be happy to assist you. We do apologize for the confusion and frustration that this situation has caused you.

Thank you,
Amy

Saanut 2/5 tähteä

POOR SERVICE

Product is fine but I had some of the worst customer service I have ever experienced in my life, ended up waiting 3 whole weeks for a return to get processed jumping from representative to representative being told to keep waiting for different reasons. They don’t know when to have situations escalated, its all about commission not really helping the customer. Gonna unsubscribe from VIP and deactivate my account.

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Adrian,

Thank you for taking the time to share your feedback with AmericanMuscle. We are disappointed to hear that you experienced issues and delays while setting up a return for one of your orders.

We were unable to locate an order with the information shared in your review. We would like to review your order and see why you experienced delays in being fully refunded. If you could send an email to Satisfaction@AmericanMuscle.com and please include your order information and copy of your review. Once we receive this information we will review your order and address your concerns,

If you have any additional questions, please contact us and we will be happy to assist you.

Thank you,
Amy

Saanut 1/5 tähteä

Awful shipping promises!

You publish free shipping for orders over $149.00 with 1-3 shipping! I paid extra $92 to have my$ 479 shipping expressed shipped yes it has not arrived yet!! I ordered the part on July 9, 2026. Now I get a message saying it might arrive tomorrow July 15 by 5:30pm !! That in no form is express shipping!!!!! I feel you need to refund my express shipping fees!!

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
AmericanMuscle.com-logo

Vastaus yritykseltä AmericanMuscle.com

Hello Stanton,

Thank you for taking the time to share your feedback with AmeicanMuscle and for bringing this situation to our attention.

We reviewed your recent order for the Jet Performance Products 68 mm Powr-Flo Throttle Body, and we do see that when you placed the order on the evening of 7/9, you did pay for expedited shipping. We are reaching out to our fulfillment center to see why this was not ship as expedited, as you requested. We can understand your frustration and we apologize for the inconvenience this situation caused you. We refunded the shipping cost and that was refunded back to your original payment method.

Due to this situation, we also issued a credit to your AmericanMuscle account. This credit can be used on a future order and is valid until 10/31/2026.

If you have any questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

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