Aluxo Arvostelua 

Still haven't received my parcel. Ordered it 24th November. 2 weeks ago.

When panels eventually turned up, the first 3 I opened were damaged. Been trying to return for a week now and communication lines with Aluxo are terrible. Currently finding it hard to get a response which is frustrating.

Panels are damaged I want new or a refund

I have still not received my samples order. Order placed on 27th October

Absolutely beautiful dining chairs!..delivered on schedule and with care. Incredibly easy to assemble. It can be difficult ordering online as the quality isn’t always as good as it appears but these chairs are fantastic quality, comfortable to sit on and look great in my kitchen

We bought a table and 6 chairs
There is no assembly service and the marble top needs 4 people to lift
So I cant assembly it
So paid 1200 for nothing

Currently on day 11 after ordering a sofa from Aluxo. Was supposed to arrive on 3/11/25 - informed it had been lost by courier - not quite sure how you lose a sofa 🤷🏻‍♀️
Informed a replacement has been raised. No tracking number provided, even when asked for multiple times. Customer service is minimal to say the least. Basic replies to questions, which are not very swift. No phone number to actually speak with anyone. I have reached out via multiple contact platforms.
Still have no idea as to when my sofa will be arriving, if at all!
Not happy and do not recommend unfortunately.

Really helpful team and speedy refund on my chair

Great quality furniture and an even better price! Few problems with delivery but customer service was great. Pays to shop around as the furniture I bought was 20% cheaper than some other well know stores. I would absolutely recommend purchasing from Aluxo!

Acoustic panels are great quality for the price. I had a problem with the delivery firm damaging the panels and Aluxo were very quick in sending me replacements. I will definitely come back for more when we do our bedroom.

Shocking Customer service. Received 6 chairs 2 weeks ago, screws missing for one chair, been emailing constantly but still not received. No phone number to speak to anyone. Not impressed. I emailed and asked for someone to call but still nothing, no response to email about missing screws.

Good product, easy to cut and fit. Customer service very good, quick replies to sort out a problem with wood colour. Delivery service used isn't great, I waited in one day and it arrived the next. The tracking wasn't very good. However arrived eventually and left where I asked.

⭐️⭐️⭐️⭐️⭐️
I’m absolutely delighted with these chairs! They’re sturdy, beautifully made, and look fantastic in my dining room. I’ve received so many compliments on them already. The whole process—from ordering to delivery—was seamless. I’d definitely recommend this company!

Great product have used them before so returning customer quick delivery as well

Excellent service, great products and quick delivery no issues, and the items are on the wall fitted perfectly.

I ordered acoustic wall boards they were delivered when they said they would .unfortunately boards were damaged during courier transport to my address called aluxo new ones sent without question and a 30%discount refunded excellent service thank you

Impressive

Very pleased from ordering to delivery spot on.
Also pleased with product

Excellent product, great customer service