Love our new dining table! I ordered a walnut dining table and chairs set from this company earlier this month, and to my surprise, it arrived within a week! That’s incredibly quick these day... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great delivery service provided by Miro and Michal from ASB deliver service. Kept me updated though out the journey,arrived on time-highly recommended, pannels looks lovely.Thank you very much !!!
Yritys on vastannut
Outstanding Company Despite receiving faulty dining chairs I have nothing negative to say about Aluxo. The customer service I received from Kirk has been absolutely outstanding, which is a very rare... Näytä lisää
Yritys on vastannut
I ordered the product on the 25th of July and had ir delivered on the 5th of August. The outer box was heavily scored and when opening it had created a hole through the product which hopefully I... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Aluxo brings together trend-led design, premium quality furnishings, and high-level customer service to deliver statement furniture and investment pieces that will last.
Yhteystiedot
32 Albury Drive, OL12 7SX, Rochdale, Yhdistynyt kuningaskunta
- hello@aluxo.co.uk
- aluxo.co.uk
4,6
Erinomainen
234 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 42 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
In love with my new sofa - Tribeca Bubble Right Hand Corner Sofa
I’m absolutely happy with this sofa, it’s most stunning! It looks beautiful in my home, the comfort is excellent, and the quality feels amazing. Both stylish and cozy, I couldn’t be more pleased with this purchase.
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Hi Lelde,
Thank you so much, we are so glad to hear you think to sofa is as stunning as we do.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Kind Regards
The Aluxo Team
sofa Packaging was very badly damaged with large holes and tears delivery was swift
Delivery was swift, but all the packaging was very badly damaged with large holes and tears in cardboard. i was amazed there was no real protection to the sofa, considering it was nearly 1400. marked and damaged foot stall.
I did reach out to you and had no reply, the currier even took picture himself and said it quite normal to see boxes like these., i only wish i could put pictures on here for all to see.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aluxo
Hi Gary,
We were saddened to read your review, and even more sad that you never reached out to us. The courier marked your delivery as no issues, and this is the first we are hearing of the damage, we would always, and I mean always want our customers to reach out, then we can arrange something, it could be a refund so you could get the footstool cleaned, it could have been a swap of the footstool, as you said you spent nearly £1400 and we want it to be perfect for you.
We hope you read this and give us the chance to help!
Kind Regards
The Aluxo Team
Vastaus yritykseltä Aluxo
Hi Sameera,
It means so much to us that we got the sofa to you and we know you had some issues, so seeing aa 5 star review in the end makes it all worth while.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Kind Regards
The Aluxo Team
Vastaus yritykseltä Aluxo
Hi Gary,
Thank you for leaving the review, I can't see anything has come through to us, can I ensure that you emailed us directly, and not the no-reply email that order confirmations come from.
We never leave a customer without contact, please feel free to reach out to me directly on Andrew.g@aluxo.co.uk and I will sort this for you.
Kind Regards
Andrew
Second time I’ve used the company very…
Second time I’ve used the company very good quality & swift delivery service also bought the same product and it was half the price this time round
27. elokuuta 2025
Vastaus yritykseltä Aluxo
Hi Richard, and Pauline,
There is nothing better than hearing that a customer has had a great exerience, but if there was it would be hearing that its the second time they have used us.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Kind Regards
The Aluxo Team
Great service fast delivery and will…
Great service fast delivery and will order more from them in the future thank you great customer service
22. elokuuta 2025
Vastaus yritykseltä Aluxo
Hi Stephen,
What can we say thank you so much for your kind words, we look forward to seeing you back again in the future.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Kind Regards
The Aluxo Team
Love my acoustic panels they look…
Love my acoustic panels they look great, well made easy to cut. Fast delivery
27. elokuuta 2025
Vastaus yritykseltä Aluxo
Hi Michelle,
Thank you so much for your kind words, we can't get enough of positive reviews like this!!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Kind Regards
The Aluxo Team
Great Service from the Aluxo team
Good quality product, fast delivery and great communication
27. elokuuta 2025
Vastaus yritykseltä Aluxo
Hi Herman,
Thank you so much for the time taken to leave us such a good review. We always do our best to deliver 5 star service and its great to hear that we have got it right!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Kind Regards
The Aluxo Team
Vastaus yritykseltä Aluxo
Hi Rekha,
Thank you for the kind review, we are glad to heat that it looks so good.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Kind Regards
The Aluxo Team
Great feature in the room
First panel was a little off colour, Delivery was excellent. Overall looks great up.
22. elokuuta 2025
Vastaus yritykseltä Aluxo
Hi Mark,
Thank you so much for the review, and we are glad to hear the overall look is great.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Kind Regards
The Aluxo Team
More than happy with the product and a…
More than happy with the product and a fantastic price. I have installed quite a few panels from different suppliers but I was surprised with the quality for the cost. Would order again without hesitation for my next customer. Super fast and careful delivery. Keep it up guys and thanks.
20. elokuuta 2025
Vastaus yritykseltä Aluxo
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the panels and that the quality exceeded your expectations, especially considering the great value. It’s fantastic to know that delivery was fast and careful, and that you’d happily order from us again.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Delayed delivery but worth the wait
After a no show delivery I was sceptical as I had read other comments about people still waiting for their delivery.
However after contacting Aluxo it turned out that panels had been damaged in transit.
The replacement panels were delivered the following week and they are absolutely superb!! We have fitted them already and look fabulous.
The quality of the wood is great and the felt backing is nice and thick. My husband said they were great to work with even cutting holes mid panel for tv bracket and plugs.
20. elokuuta 2025
Vastaus yritykseltä Aluxo
Thank you for your patience and for sharing your experience with us! We sincerely apologise for the initial delivery hiccup – there were some issues with the partner courier handling orders in Scotland.
We’re thrilled to hear that the replacement panels arrived safely and that you’re so happy with them. It’s fantastic to know that the quality and ease of installation met your expectations, and we love hearing that even customising them for your TV bracket was straightforward.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Vastaus yritykseltä Aluxo
Thank you so much for your kind words! We’re delighted to hear that you found the product easy to fit and that it’s done a great job in your home. Your feedback means a lot to us and keeps us motivated to deliver both quality and style.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Vastaus yritykseltä Aluxo
Thank you for your kind words — we’re delighted you’re happy with both the quality of the product and the prompt delivery!
So glad you love our products! Feel free to tag @aluxoliving if you share any photos — we love seeing them in your space :)
I have used 1 box so far and the panels…
I have used 1 box so far and the panels are very good.
30. heinäkuuta 2025
Vastaus yritykseltä Aluxo
Thank you for sharing your feedback — we’re so pleased to hear you’re happy with the first box of panels! We hope the rest is just as good when you get around to using it.
So glad you love our products! Feel free to tag @aluxoliving if you share any photos — we love seeing them in your space :)
Vastaus yritykseltä Aluxo
Thank you for your feedback — we’re delighted to hear the delivery was quick and the whole process nice and easy for you!
So glad you love our products! Feel free to tag @aluxoliving if you share any photos — we love seeing them in your space :)
Very good quality panels will…
Very good quality panels will definitely recommend.
Had trouble with delivery company.
and no contact number is quite frustrating, email only.
24. heinäkuuta 2025
Vastaus yritykseltä Aluxo
Thank you for your kind words about the quality of our panels — we really appreciate your recommendation!
We’re sorry to hear about the trouble with the delivery company and understand the frustration with our email-only contact system. At present, we use email so our team can easily track and follow up on every enquiry in detail. That said, we’ll certainly consider setting up a phone line in the future to offer another way to get in touch.
So glad you love our products! Feel free to tag @aluxoliving if you share any photos — we love seeing them in your space :)
Easy to order
Easy to order, fair price. Didn't realise the slats were not real wood but the effect is still exactly what I wanted. Delivery was swift, but all the packaging was very badly damaged with large holes and tears in cardboard. Luckily only one of the panels had some indents into the acoustic backing which did not affect the front view. Overall I would recommend this company.
30. heinäkuuta 2025
Vastaus yritykseltä Aluxo
Thank you for your detailed feedback — we’re so pleased to hear you found the ordering process easy, delivery swift, and the panels exactly what you were looking for.
We’re sorry to hear the packaging arrived in poor condition and will pass this on to our courier to help prevent it happening again. Glad to know the panels themselves were unaffected from the front and that you’re happy with the end result.
So glad you love our products! Feel free to tag @aluxoliving if you share any photos — we love seeing them in your space :)
Hall Slatted Wall Panels
Good solid slatted wall panels, very pleased with the construction of them and they look great in the hall
29. heinäkuuta 2025
Vastaus yritykseltä Aluxo
Thank you so much for your kind words — we’re delighted to hear you’re pleased with the solid construction and love how the panels look in your hall!
So glad you love our products! Feel free to tag @aluxoliving if you share any photos — we love seeing them in your space :)
High Quality and excellent value price…
High Quality and excellent value price in panels. Well recommend
24. heinäkuuta 2025
Vastaus yritykseltä Aluxo
Thank you for your lovely feedback — we’re so pleased you’re happy with the quality and value of our panels, and we truly appreciate the recommendation!
So glad you love our products! Feel free to tag @aluxoliving if you share any photos — we love seeing them in your space :)
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