Altopets Arvostelua 

Buen servicio al cliente de KAI, agradezco mucho su atención y sobre todo la solución a mi situación

Entre sin querer a esta pagina, cuando me di cuenta, que tenia un costo del cual no podía pagar, pedí la baja de la suscripción y de acuerdo a sus políticas no se realiza reembolso, pero gestionaron para que me realicen el reembolso, es una compañía de lujo, por su predisposición ante mi situación económica, la verdad que nunca esperaba una resolución así ante un cliente, estoy muy agradecida

Great experience with Altopets! Fast shipping, excellent customer service and amazing pets products. Highly recommend for all pet lovers!

Also a big thank you to Emily with the great customer service !!

Scam company advertising on Youtube for a mini dishwasher for the price of 10£, after the purchased was made they were 2 pending transactions under this name "ourhomeflow" and another under "altopets" , they send you emails with no info stating you made a purchase and what product and the amount charged. But then tell you about credits you earned from a gift card that you have to use it to make a purchase on their website and they dont sell anything these only 3 or 4 things and all rubbish , you wont find the dishwasher there . when you contact them by chat they come up with some bs stating the 10£ you paid is for a membership fee and then get you tied into a membership you never requested only to take money from you . you wont get what you ordered and you will get bombarded with emails . fake scammers from Cyprus . it wasnt 1 bank transaction for ourhomeflow either of 10£ but 2 transactions one of 8.60£ and another of another 8.50£ to different scam websites and i have cancelled the pending payments . i received some emails stating the membership was being cancelled and that i would be charged still for the sheddulling cancelation but i reported my bank provider the fraudulent scammers . i will report this scammers to youtube as well !

Declan promised to help me with my refund.

Gracias por el apoyo para solventar los inconvenientes, Nela gracias por el apoyo

Excelente servicio

Sa ne m intéresse pas

No sabía que me estaba suscribiendo a altopets e inmediatamente Eugene se puso al contacto conmigo y me ayudo a resolver este problema, buena atención al cliente por parte de Eugene

Alero está en contacto y le ayuda a resolver el problema"

Elsa, se puso en contacto conmigo para resolver mi inconveniente gracias!

Expérience constructive

Moja skúsenosť s touto spoločnosťou bola vynikajuca,najma s pani Carmen,ktora mi pomohla s riesenim mojho problemu.
Touto cestou im zo srdca dakujem

Gracias Elsa por contactarte conmigo y resolver mi problema!!! Muy amable!!!

Hi Joie, thanks your for assistance. Please review my email well, and will look forward for your professional response. Thank you for assisting me.

The Escalation team is in touch and helping to resolve the issue.

buena atencion al cliente por parte de kai

Kevin me ayudó a resolver el problema