I bought the cambodian OUD and it smelt rancide. It smelt like the worst smell i have ever smelt and nothing else. Just like horse poo. I tried to refund it but they said we don't refund on any 3ml o... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Best service By Fakir Mohammad I placed an order and by mistake given my old address and I mentioned in email very quick they corrected my mistake now delivery on my right address Very helpful c... Näytä lisää
I had previously purchased a 200mL bottle of Amber Oud and was impressed by how cheap and yet what a luxurious scent I had bought. A relative sent me a discount code and I bought 2 bottles each of 3... Näytä lisää
Yritys on vastannut
The best perfume company ever. I am a fan of Al Haramain, I'm having a collection of their perfumes and I love them all. Good quality, long lasting, quick delivery and very good customer service. I a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to the Official home of Al Haramain Perfumes UK, catering for perfume lovers in the UK and across Europe. Explore our range of authentically Arabian pure Oud and Atar Oils, the finest range of Eau de Parfums including Amber Oud and L'Aventure collections, and Bukhoor and pure Agarwood for a distinctly Arabian home fragrance experience. Enjoy FREE delivery to the UK on orders over £50 and FREE or Half Price shipping available to Europe and selected worldwide destinations. With over 50 years of crafting the finest fragrances, discover why our customers adore Al Haramain Perfumes.
Yhteystiedot
4 Corners Distribution Ltd, Unit 3 Renwick Road, Renwick Industrial Estate, Barking , IG11 0SD, London, Yhdistynyt kuningaskunta
- sales@alharamainperfumes.co.uk
- alharamainperfumes.co.uk
4,1
Hyvä
453 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I bought Al Haramain Detour Noir
I bought Al Haramain Detour Noir. Fast delivery and in good condition. The scent has an awesome smell, great feeling when apply, unfortunately less power and no projection on my skin, after 2 hours I barely smell something on my skin. I don't know how PDM Layton is smell but for the money that you have to pay, it worth every penny.
25. elokuuta 2023
High quality perfumes and super quick…
High quality perfumes and super quick delivery
24. elokuuta 2023
Communication is key and the customer…
Communication is key and the customer service is great
24. elokuuta 2023
Fast delivery good quality product
30. heinäkuuta 2023
Great no probs at all
27. heinäkuuta 2023
Excellent Service and Good Quality…
Excellent Service and good quality products. Name you can trust for genuine oud based perfumes. Happy to recommend anyone looking to buy oud perfumes and product.
25. heinäkuuta 2023
Bought Amber oud and tobacco as blind…
Bought Amber oud and tobacco as blind pick very impressive 👏 love the smell 😍
24. heinäkuuta 2023
Quality perfumes but a bit expensive...
Quality products but a bit expensive, well packaged and arrived in good condition. Prompt delivery and I am happy with the service.
23. heinäkuuta 2023
I cannot praise the customer service I…
I cannot praise the customer service I have received from this amazing company, very responsive, considerate and catering to my needs. Aleem in particular has been a joy to deal with, keep up the good work and I will certainly be ordering from you again.
Brilliant scents at affordable prices!
28. heinäkuuta 2023
Oma-aloitteinen arvostelu
Disappointing
The case came broken which had the oil inside which was disappointing. Also the bottle holding the oil looks like its got condensation?. The oil itself is nothing special its like any other low priced oud I'm not sure why the price tag is this high at 65 pounds. The oil does not last long either fades away after hour or so. Overall I would not recommend it.
29. kesäkuuta 2023
Vastaus yritykseltä Al Haramain Perfumes UK
Hi Samihul, apologies for the bad experience. If the product arrived damaged or looks like there is something wrong with the product itself, you can always get in contact with us and we will offer a resolution. In terms of the price, the "Dehn Al Oudh Mubakhar 6ml" that you ordered contains pure Agarwood Oil, which is very sought after.
Overall, we apologise for the experience you had and hope to see you again so we can rectify this.
Kind Regards,
Orders Team
Amazing perfumes for male and female
Amazing perfumes for male and female, last longer, so happy with my purchase.
23. kesäkuuta 2023
The best customer service ever!!!
Recently, I placed 2 orders with the company however I missed out a charcoal I wanted in the second order, so I had emailed in and I was pleasantly surprised that honestly within 5 minutes of sending the email I was called by a rep “Aleem” who sorted out my problem over the phone, sent an email in response and was very nice to talk to. Lovely experience, just wanted to do something to show my gratitude for the quick, brilliant customer service and support!
10. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Al Haramain Perfumes UK
Hi Angelah,
Thanks for your kind words, we really appreciate it! Hope to see you again soon.
Usually I am happy and I regularly shop…
Usually I am happy and I regularly shop with the brand, however, this time the packaging was sloppy and when I made my order I requested testers for the new Oud fragrances and it was disregarded. I also sent an email about this in the past. You loose as if I would had tried them probably I would have purchased some. The big bottle that i got of 120 ml also does not last like the other ones. And I got a small bottle for re-fill but no instructions on how to do it. It was better service before…
29. kesäkuuta 2023
Vastaus yritykseltä Al Haramain Perfumes UK
Hi Monika, hope you are doing well! Thanks for your feedback and apologies that you had this experience. We do try our absolute best to fulfill sample requests however this is subject to availability. Recently we have run out of stock of the Amber Oud Samples that you requested in your notes, but not to worry we will have them back soon! In regards to the packaging issue, we have noted your feedback and we can ensure you that we are exploring ways in which we can improve the packaging experience.
We hope that we do see you place an order again so we can make it up to you.
Many Thanks,
Orders Team
Outstanding customer service
Outstanding customer service. Received free samples in addition to my order. Highly recommend.
23. kesäkuuta 2023
Great product
23. kesäkuuta 2023
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