I bought the cambodian OUD and it smelt rancide. It smelt like the worst smell i have ever smelt and nothing else. Just like horse poo. I tried to refund it but they said we don't refund on any 3ml o... Näytä lisää
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Best service By Fakir Mohammad I placed an order and by mistake given my old address and I mentioned in email very quick they corrected my mistake now delivery on my right address Very helpful c... Näytä lisää
I had previously purchased a 200mL bottle of Amber Oud and was impressed by how cheap and yet what a luxurious scent I had bought. A relative sent me a discount code and I bought 2 bottles each of 3... Näytä lisää
Yritys on vastannut
The best perfume company ever. I am a fan of Al Haramain, I'm having a collection of their perfumes and I love them all. Good quality, long lasting, quick delivery and very good customer service. I a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to the Official home of Al Haramain Perfumes UK, catering for perfume lovers in the UK and across Europe. Explore our range of authentically Arabian pure Oud and Atar Oils, the finest range of Eau de Parfums including Amber Oud and L'Aventure collections, and Bukhoor and pure Agarwood for a distinctly Arabian home fragrance experience. Enjoy FREE delivery to the UK on orders over £50 and FREE or Half Price shipping available to Europe and selected worldwide destinations. With over 50 years of crafting the finest fragrances, discover why our customers adore Al Haramain Perfumes.
Yhteystiedot
4 Corners Distribution Ltd, Unit 3 Renwick Road, Renwick Industrial Estate, Barking , IG11 0SD, London, Yhdistynyt kuningaskunta
- sales@alharamainperfumes.co.uk
- alharamainperfumes.co.uk
4,1
Hyvä
453 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I bought the cambodian OUD and it smelt…
I bought the cambodian OUD and it smelt rancide. It smelt like the worst smell i have ever smelt and nothing else. Just like horse poo. I tried to refund it but they said we don't refund on any 3ml ouds.
Very bad experience. 0/10 dont recommend
27. heinäkuuta 2026
Quick delivery and as described
25. kesäkuuta 2026
Very happy with my purchase.
24. kesäkuuta 2026
Al Haramain perfumes
I have used Al Haramain a couple of times because I love the smell of Arabian aftershaves especially oud.
Just brought three bottles .
1 Areej L Oud. A bit like the others a bit overpowering when first applied but the dry down is lush especially if you like a woody rosé aroma.
2 Xplore Night. A very subtle aroma that dries down to an amazing smell. My go to at the moment
And finally the third bottle Khulasat Al Oud very smoky.. leathery with a touch of single malt to begin with then makes you smell like you have been sat in front of a firepit with rose petals thrown on it . It's lasts on your skin forever. Just think of Tom Fords Ombre leather at a fraction of the price. Not to everyone's cup of tea but a truly amazing smell.
Very highly recommend Al Haramain
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Fast service and great smells
30. toukokuuta 2026
Best service By Fakir Mohammad
Best service By Fakir Mohammad
I placed an order and by mistake given my old address and I mentioned in email very quick they corrected my mistake now delivery on my right address
Very helpful customer service
Appreciate and recommend to every one to buy from Al Haramain Perfumes UK
Thanks a lot
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Nice perfume just too light but long…
Nice perfume just too light but long lasting great delivery service
Worth it
27. joulukuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you for your review and for sharing your experience with us. We’re glad to hear you enjoyed the delivery service and found the fragrance long-lasting. We also appreciate your feedback regarding the scent intensity, as this helps us better understand our customers’ preferences.
Thank you for your support, and we hope to welcome you back again soon.
Ordered next day delivery for my Aunt’s…
Ordered next day delivery for my Aunt’s birthday present online. It never arrived on time despite a significantly higher cost for that service. On the shipping provider it said the delay was due to Al Haramain not providing the shipping provider with the parcel on time so it would’ve never made it, they took my money and didn’t perform.
I’d ordered a pricier gift set for her birthday and it looked nothing like the pictures when I saw it in person. The quality was shocking and actually really embarrassing. I don’t think their photos can be trusted as the products are very slap dash put together, wonky decorations, exposed glue, botched paint/metal work. I won’t be ordering from them again..
I contacted their customer support email and got no response, that was 6 months ago now. Thank you for making me feel undervalued as a first time customer.
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Al Haramain Perfumes UK
Hi,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience, and this is certainly not the level of service or product quality we aim to provide.
We would like to clarify that we have been trying to get in contact with you via both phone and email regarding this matter, but unfortunately have not been able to reach you. If you see this message, we kindly ask that you contact us directly so we can review the situation in full and work towards making this right for you.
Your feedback is important to us, especially as a first-time customer, and we would appreciate the opportunity to address your concerns properly.
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you so much for your kind review! We’re really pleased to hear you’re always happy with your bukhoor orders. Your continued support truly means a lot to us.
We look forward to serving you again soon.
Disappointing decline in packaging standards
We have purchased from Al Haramain for at least four years, and have made repeat orders as we have been delighted with the quality and the service provided.
However, previously all of your products have been delivered carefully packed with an invoice in the package so we could check against what we had ordered, and, as a bonus , the parcel usually included samples which then encourage the customer to buy again. We were disappointed that on this occasion the items ordered were merely delivered in a thin paper bag with no receipt or paperwork or free samples. We feel that this example of delivery is more reflective of a cheap brand than what we have been accustomed to previously from Al Haramain.
24. marraskuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you for taking the time to share your detailed feedback and for your continued support of Al Haramain over the past several years. We genuinely value long-standing customers such as yourself.
We’re sorry to hear that this particular delivery did not meet the high standards you have come to expect from us. Packaging methods can occasionally vary depending on order composition, stock location, and courier requirements, however this should never detract from the overall brand experience or give the impression of reduced care.
Please note that invoices are now increasingly provided digitally as part of our sustainability efforts, which may explain their absence in the parcel. That said, we fully appreciate your comments regarding presentation and the additional touches you have previously enjoyed, and this feedback has been shared internally with our fulfilment team to ensure greater consistency going forward.
We are grateful for your honesty and loyalty, and we hope to continue serving you with the level of quality and service you expect from Al Haramain. Should you wish to discuss this further, our team would be happy to assist directly.
Delivered in reasonable time all looks…
Delivered in reasonable time all looks good but won’t know till Christmas
24. marraskuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you for your review. We’re pleased to hear your order arrived in good time and looks as expected. We hope the gift is well received at Christmas and that it brings great enjoyment. Please don’t hesitate to contact us if you need any assistance.
They're amazing to find luxurious pure…
They're amazing to find luxurious pure oil perfumes. Thanks. Love their MUSK perfumes.
25. huhtikuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you for your kind feedback. We’re delighted to hear you enjoy our pure oil perfumes and that our musk fragrances stand out for you. Your support is greatly appreciated, and we look forward to welcoming you back again soon.
Lovely long lasting perfume
Lovely long lasting perfume, arrived on time overall happy with my purchase
26. syyskuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you very much for your kind review. We are pleased to hear that you are satisfied with the longevity of the fragrance and that your order arrived on time. Your satisfaction is very important to us, and we look forward to serving you again in the future.
Love the perfume and the bottle is…
Love the perfume and the bottle is beautiful.
Thank you so much.
26. syyskuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you so much for your kind words! 🌹 We’re delighted to hear you love both the fragrance and the bottle design. Your support means a lot to us, and we look forward to serving you again soon. ✨
good i like it
27. elokuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you so much for your review! We’re really glad to hear you enjoyed it. 🌟
If there’s anything we can do to turn your 4-star experience into a 5-star one, please let us know – we’d love to make it perfect for you.
Waste of money i think those of better…
Waste of money i think those of better than AL HARAMAIN who makes copies of branded perfumes even cheaper … i bought one oud and attar both have no longvity and stronger.
25. heinäkuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
We’re truly sorry to hear that your experience did not meet your expectations. Quality and longevity are very important to us, and our fragrances are crafted with great care to ensure both. We’d like to learn more about your purchase so we can look into this further and make it right for you. Please contact our customer care team at orders@alharamainperfumes.co.uk with your order details so we can assist you directly. We appreciate your feedback and the opportunity to improve.
Rainbow charcoal.
This is the second time I am buying rainbow charcoal. I collect it myself. All the transactions done smoothly. Guys are very friendly and welcoming.
25. kesäkuuta 2025
Vastaus yritykseltä Al Haramain Perfumes UK
Thank you so much for your continued support and kind words! We're thrilled to hear you’re enjoying Rainbow Charcoal and truly appreciate you collecting it directly with us. It’s always a pleasure to welcome you — and we’re glad you’ve had smooth, friendly experiences each time. Looking forward to seeing you again soon!
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