AIT Home Delivery UK Ltd Arvostelua 

254 872
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Delivery: No heads up phone call/message prior to delivery . No notification that the driver people had arrived at our property . Delivered to the back of the house ( without our knowledge) and p... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

They keep you informed by phone updating you when they'll arrive. They tried to install the TV on the wall but couldn't proceed as the plasterboard was not strong enough. Due to safety reasons, they r... Näytä lisää

Saanut 5/5 tähteä

Had two large bed frames delivered by AIT at the time of writing this review. The delivery was to the ground floor entrance-hallway of my house. It was two separate orders, so two deliveries. Both t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Excellent service from this company . Received text with 2hr delivery window night before , update in the morning with expected delays and a call when 30min away . Absolutely faultless . Delivery arr... Näytä lisää

Yrityksen tiedot

  1. Lähetti- ja kuljetuspalvelut

Yrityksen kirjoittama

AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

255 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(254 872)

56 988 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Happy experience

Arrived on time and agent was friendly and courteous

5. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived on time and that our delivery colleague provided a friendly and courteous service throughout the experience.

Delivering reliable, punctual service while ensuring every customer is treated with professionalism and respect is something we take great pride in. It is especially rewarding to know that both the delivery process and the service provided met your expectations.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue providing dependable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

They delivered quickly and delivered on…

They delivered quickly and delivered on time. Thank you.

5. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery arrived promptly and on time and that the service met your expectations.

Providing efficient, reliable deliveries is a key priority for our team, and it is always rewarding to know that our efforts have resulted in a smooth and positive experience for our customers. We work hard to ensure every delivery is completed professionally while maintaining a strong focus on customer satisfaction.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue providing dependable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

was kept up to date with delivery times…

was kept up to date with delivery times and delivered efficiently at stated time

5. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were kept well informed throughout the delivery process and that the updates provided accurate delivery times.

Providing reliable communication and ensuring deliveries are completed efficiently and as scheduled are key priorities for our team. It is especially rewarding to know that your order arrived at the stated time and that the entire experience met your expectations.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue providing dependable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Very pleased with the delivery of the…

Very pleased with the delivery of the item I ordered They carried it through to where I wanted

5. elokuuta 2026
Oma-aloitteinen arvostelu
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your experience. We are delighted to hear that you were pleased with the delivery service and that our team took the item through to your preferred location.

Providing helpful, customer-focused service is an important part of what we do, and it is especially rewarding to know that our colleagues' assistance made the delivery more convenient for you. We strive to ensure every delivery is completed with care, professionalism, and attention to our customers' needs.

Your kind feedback is greatly appreciated and will be shared with the team. Comments like yours motivate us to continue providing reliable, high-quality service and maintaining the standards our customers expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Good guys!!!

5. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were pleased with the service provided by our delivery team.

Providing friendly, reliable, and professional customer service is something we take great pride in, so it is especially rewarding to receive such positive comments. Our colleagues work hard to ensure every delivery is completed smoothly while creating a positive experience for our customers.

Your kind words are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue delivering the high standards of service our customers value and expect. Thank you once again for your valued support.

Saanut 1/5 tähteä

Should have been delivery and…

Should have been delivery and collection, refused collection, now have to sort out another collection wasting our time
Refused to give us time to check over the pieces we had delivered and when asked for the signature we wanted to comment on the damage but they refused to save this

5. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your feedback. We're genuinely sorry to hear about your experience. We understand how frustrating it must have been to have a collection service refused, leaving you to arrange another collection and spend additional time resolving the issue.

We're also disappointed to hear that the delivery team did not allow you sufficient time to inspect the items for damage before requesting the delivery signature. Furthermore, we're concerned by your comments that you were unable to record details of the damage when you attempted to do so.

I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail, investigate the issues you've raised, and work towards a satisfactory resolution.

Thank you for your patience.

Saanut 5/5 tähteä

Just the perfect delivery

Just the perfect delivery
On time
Very polite
Very helpful
Treated my delivery with care
Thank you 🙏

6. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that every aspect of the delivery met your expectations, from the punctual arrival to the courteous and helpful service provided by our team.

Providing a professional and customer-focused experience is at the heart of what we do, so it is especially rewarding to know that your delivery was handled with care and that our colleagues made such a positive impression. We strive to ensure every customer receives reliable service and the support they need throughout the delivery process.

Your kind feedback is greatly appreciated and will be shared with the team. Comments like yours are a fantastic source of motivation and encourage us to continue delivering the high standards of service our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Very happy customer

Prompt and on time Corteous delivery man excellent communication

6. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that your delivery was prompt, arrived on time, and that you were pleased with the excellent communication provided throughout the process.

It is especially rewarding to know that our delivery colleague was courteous and professional, helping to make your experience a positive one. Clear communication and reliable service are key priorities for our team, and we are pleased that these aspects met your expectations.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue providing dependable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

The two delivery men were on time

The two delivery men were on time, efficient & very pleasant.

6. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your experience. We are delighted to hear that our delivery team arrived on time and provided an efficient and pleasant service throughout the delivery.

Providing punctual deliveries alongside friendly and professional customer care is something we take great pride in. It is especially rewarding to know that our colleagues made a positive impression while ensuring the delivery was completed smoothly and efficiently.

Your kind feedback is greatly appreciated and will be shared with the team. Comments like yours motivate us to continue delivering reliable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

A review to rule all reviews...

Guys turned up on time. Gave a call with 30 mins notice of their arrival. Very helpful and pleasant to deal with. I'm not sure if it's just his 'thing' but I'm pretty sure he got my feet in the proof of delivery picture.

5. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your experience. We are delighted to hear that our delivery team arrived on time, provided a courtesy call around 30 minutes before arrival, and delivered a helpful and pleasant service throughout.

Providing reliable communication and a professional, customer-focused experience is something we take great pride in, so it is especially rewarding to know that everything went smoothly and that our colleagues made such a positive impression. We are always pleased to hear when customers feel well informed and looked after during their delivery.

We also appreciate your light-hearted comment regarding the proof of delivery photo. While our focus is always on accurately recording successful deliveries, we are glad it gave you a memorable moment as well.

Your kind feedback is greatly appreciated and will be shared with the team. Comments like yours motivate us to continue delivering the high standards of service our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Very friendly and courteous staff

Very friendly and courteous staff. Were o time and kept me informed of their progress. Quick and smooth delivery and recycling process

5. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your experience. We are delighted to hear that our team was friendly, courteous, and kept you informed throughout the delivery process.

Providing regular updates, arriving on time, and ensuring a smooth and efficient delivery experience are key priorities for us. It is especially rewarding to know that the delivery and recycling service were completed quickly and professionally, meeting your expectations from start to finish.

Your kind feedback is greatly appreciated and will be shared with the team. Comments like yours motivate us to continue providing reliable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Good prior notifications.

Good prior notifications.
Delivery was on time.
Delivery staff very helpful at delivery.

6. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that the delivery notifications provided useful advance information, that your delivery arrived on time, and that our team was helpful throughout the process.

Keeping customers well informed and ensuring a reliable delivery experience are key priorities for us. It is especially rewarding to know that our communication helped you prepare for the delivery and that our colleagues provided the support and assistance needed on arrival.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue providing dependable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.

Saanut 2/5 tähteä

Delivery

Delivery: No heads up phone call/message prior to delivery .
No notification that the driver people had arrived at our property .
Delivered to the back of the house ( without our knowledge) and placed outside the patio doors blocking our exit ; walking over new paving that we were having installed. (Fortunately no damage to the new paving )
Rang the front door bell on leaving , notifying us that they had delivered whilst walking off down the path.

6. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your feedback. We're genuinely sorry to hear about your experience. We understand how frustrating it must have been not to receive any advance call or notification that the delivery team had arrived. We're also concerned to hear that the item was delivered to the rear of your property without your knowledge, placed in a position that blocked access through your patio doors, and that the team walked across newly laid paving during the delivery process.

We appreciate how disappointing it must have been to only be made aware of the delivery as the team were leaving, rather than being given the opportunity to receive the item directly.

I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail, investigate the issues you've raised, and work towards a satisfactory resolution.

Thank you for your patience.

Saanut 5/5 tähteä

GST2 great guys

GST2 great guys, polite and friendly

7. elokuuta 2026
Oma-aloitteinen arvostelu
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that our delivery colleagues made such a positive impression through their polite and friendly approach.

Providing professional, courteous, and customer-focused service is something we take great pride in, and it is always rewarding to know that our team's efforts have been appreciated. Positive comments about our delivery staff are especially meaningful, as they work hard to ensure every customer has a smooth and pleasant experience.

Your kind words will be shared with the team. Feedback like yours motivates us to continue delivering the high standards of service that our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Really fast delivery service

Really fast delivery service! Highly recommend

4. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you were pleased with the speed of the delivery service and that your experience met your expectations.

Providing fast, reliable, and customer-focused deliveries is a key priority for our team, so it is especially rewarding to know that the service stood out to you. We work hard to ensure every delivery is completed efficiently while maintaining the high standards of care and professionalism our customers deserve.

Your recommendation is greatly appreciated and means a great deal to us. Thank you once again for your kind comments and valued support. We look forward to continuing to provide the excellent service our customers expect.

Saanut 5/5 tähteä

No problem at all

No problem at all. All good

4. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that everything went smoothly with your delivery and that you experienced no problems throughout the process.

Providing a reliable, efficient, and customer-focused service is what our team strives for every day. It is always rewarding to know that our efforts have resulted in a straightforward and positive delivery experience for our customers.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue delivering the high standards of service our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Great lads very polite

Great lads very polite

6. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that our delivery team made such a positive impression through their polite and professional approach.

Providing friendly, respectful, and customer-focused service is something we take great pride in, and it is always rewarding to know that our colleagues helped create a positive delivery experience. Our team works hard to ensure every customer receives excellent service from start to finish.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue delivering reliable, high-quality service and maintaining the standards our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Great service

Great service, communication on the app from the start was brilliant, the men who delivered were very friendly and professional.

6. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your feedback. We are delighted to hear that you had such a great experience with our service and that the communication through the app kept you well informed from the very beginning.

Providing clear, timely updates throughout the delivery journey is a key priority for our team, so it is especially rewarding to know that you found the communication helpful and effective. We are also pleased to hear that our delivery colleagues were friendly, professional, and contributed to a smooth and positive experience.

Your kind comments are greatly appreciated and will be shared with the team. Feedback like yours motivates us to continue providing reliable, customer-focused service and maintaining the high standards our customers value and expect. Thank you once again for your valued support.

Saanut 5/5 tähteä

Great service

The delivery men rang an hour before delivery informing me of ETA.

They were extremely polite.

The item came on the arranged date.

Would recommend this company.

5. elokuuta 2026
Oma-aloitteinen arvostelu
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your experience. We are delighted to hear that the delivery arrived on the agreed date and that our team kept you well informed with an advance call providing an estimated arrival time.

It is especially rewarding to know that our delivery colleagues were courteous and professional throughout the process. We place great importance on clear communication and excellent customer service, so it is wonderful to hear that these aspects contributed to a positive delivery experience.

Your recommendation is greatly appreciated and means a great deal to us. We will be sure to share your kind comments with the team, as feedback like yours encourages us to continue providing reliable, customer-focused service and maintaining the high standards our customers expect.

Saanut 5/5 tähteä

They kept me informed and were on time

They kept me informed and were on time. The driver also went above and beyond by carrying my boxes in for me.

6. elokuuta 2026
AIT Home Delivery UK Ltd-logo

Vastaus yritykseltä AIT Home Delivery UK Ltd

Thank you for your positive review and for taking the time to share your experience. We are delighted to hear that you felt well informed throughout the delivery process and that the delivery arrived on time as expected.

It is especially rewarding to know that our driver went above and beyond by helping to carry your boxes inside. Providing helpful, customer-focused service is something we take great pride in, and it is wonderful to hear that this extra assistance made a positive difference to your experience.

Your kind feedback is greatly appreciated and will be shared with the team. Comments like yours motivate us to continue providing reliable deliveries, clear communication, and the high standard of service that our customers value and deserve.

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