First time using A Farley, after a pair of boots that seemed to be out stock in my regular stores, i emailed the shop to confirm if stock was in hand and thus a quick delivery and had a resp... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Great small family run business, excellent communication and great products with fair prices. Will order most of my stuff from here moving forward.
Quick to order via the chatbot, not so quick to access to human beings. Heavily reliant on AI including weekends where access to chat bot is closed. Refunds have to be undertaken online. Poor timescal... Näytä lisää
Yritys on vastannut
First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Ulkoiluvaatteiden ja ‑välineiden kauppa
- ja myös
- Buutsit
- Kenkäkauppa
- Miestenvaateliike
- Naistenvaateliike
- Vaateliike
Yrityksen kirjoittama
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Yhteystiedot
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Yhdistynyt kuningaskunta
- support@afarley.co.uk
- afarleycountryattire.co.uk
4,3
Erinomainen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fact no my opinion
Based on facts not my opinion
Ordered on the 21st assured it would arrive by 28th.
The 28th arrived after much hassle with the robot (you can’t physically communicate with this company) I’m told it’s not even in stock. I now hope I’ll get my requested refund.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you for taking the time to leave your feedback. We're very sorry to hear about your experience and completely understand how frustrating this must have been.
We sincerely apologise that your order could not be fulfilled as expected and that you found it difficult to get the information you needed. This is certainly not the level of service we aim to provide.
We have contacted you privately to apologise and explain what happened, and we hope to have the opportunity to put things right.
If you have any further questions, please don't hesitate to get in touch with me directly at phoebe@afarley.co.uk. We truly appreciate your feedback and are sorry that we let you down on this occasion.
Great product
Great product, worth every penny, good company who were quick to reply when I had a question about delivery.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for your lovely 5-star review! 😊
We’re delighted to hear that you’re happy with your purchase and felt the product was worth every penny. It’s also great to know our team was able to help quickly with your delivery query.
Thank you again for choosing A Farley Country Attire – we really appreciate your support and hope to welcome you back again soon!
Kind regards,
A Farley Country Attire.
Yeti Tundra 35
Great product, good customer service. Thank you to Livvy for your help!
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you were happy with both your purchase and the service you received. We'll be sure to pass your kind comments on to Livvy – she'll be thrilled to know her help made a positive difference to your experience.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
Yeti Roadie 24
Whilst the delivery was a little longer than anticipated I was kept in touch at all stages of the process and the end product and communication was perfect
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you very much for your lovely 5-star review!
We really appreciate your patience while your order was on its way, and we're pleased to hear that our team kept you updated throughout the process. It's fantastic to know that you were happy with both the communication you received and your purchase once it arrived.
Thank you again for your kind words and support. We hope to welcome you back again in the future.
Kind regards,
A Farley Country Attire
Straightforward ordering
Straightforward ordering, prompt despatch and easy returms make for a good customer experience.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you for taking the time to leave us such a wonderful 5-star review!
We're delighted to hear that you found the ordering process straightforward, your order was dispatched promptly, and that our returns process was simple and hassle-free. Providing a smooth and enjoyable shopping experience is something we always strive for, so it's great to know we achieved that for you.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
A Farley Country Attire
Fantastic bit of kit and a great…
Fantastic bit of kit and a great personal service. Couldn’t be happier with my purchase.
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for your wonderful review! We're delighted to hear that you're so pleased with your purchase and that you enjoyed the personal service you received.
Your kind words mean a lot to the team, and we really appreciate your support. We hope you enjoy your new purchase and look forward to welcoming you back again soon!
Kind regards,
A Farley Country Attire. ☺️
Absolutely disgusting in there
Absolutely disgusting in there. Mould everywhere and they try to cover it up or dust it off. Or get the workers to ‘oh just cover it in paint’ letting customers walk away with mould ridden items is appalling. But money talks to these guys. The ignorance to the workers also working in such revolting work conditions says everything really. Avoid at all costs!
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
We're truly sorry to hear that your experience with us in store has left you feeling disappointed.
Emmie, our Customer Service Manager, is very keen to speak with you personally to better understand what has happened and see what we can do to put things right. Please could you get in touch with her at emmie@afarley.co.uk at your earliest convenience.
We genuinely appreciate your feedback and hope to have the opportunity to resolve this for you.
Kind regards,
A Farley Country Attire.
Great product with helpful customer service
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for your 5-star review!
We're delighted to hear that you're pleased with your purchase and that you found our customer service team helpful. Your kind words really do mean a lot to us, and we hope you enjoy your product.
We look forward to welcoming you back!
Kind regards,
A Farley Country Attire
My last 2 orders have been a bit…
My last 2 orders have been a bit problematic as the shoes ordered in each case were out of stock despite showing availability online. Nonetheless the service and communication was excellent and a solution was found. It would be helpful to have a consolidated stock tracking system to avoid this problem. Overall I am happy with the shoes in the end.
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you for your kind review.
We're sorry that your recent orders were affected by stock availability issues, but we're pleased our team was able to find a solution and keep you updated throughout. We also appreciate your feedback regarding our stock system and will certainly take it on board as we continue to improve.
We hope you enjoy your new shoes, and we look forward to seeing you again soon!
Kind regards,
A Farley Country Attire.
Ordered a yeti cooler
Ordered a yeti cooler, I had to message them about the delivery time as it wasn’t progressing and they sorted it the next day for me. Would use them again.
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for taking the time to leave us a review!
We're sorry there was a delay with your order initially, but we're really pleased we were able to get everything sorted quickly for you. We truly appreciate your patience and are delighted to hear you'd use us again. We look forward to serving you in the future! 😊
Kind regards,
A Farley Country Attire.
Discount code wouldn't work online so I…
Discount code wouldn't work online so I phoned and helpful staff applied it for me.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you for taking the time to leave us a review! We're so pleased our team could help get your discount code applied over the phone and make the ordering process nice and easy for you. We really appreciate your support and hope you enjoy your purchase. We look forward to helping you again soon! 😊
Kind regards,
A Farley Country Attire
Great boots from here
Great boots from here, and great range of products and prices. Delivery is slow, otherwise would have given 5 stars
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you for your review! We're delighted to hear you're happy with your boots and that you liked our range of products and prices. We're sorry to hear the delivery took longer than expected, and we appreciate your feedback. We'll continue working to improve our delivery times, and we hope to provide you with a full five-star experience next time. 😊
Kind regards,
A Farley Country Attire.
Great product and good delivery.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for your lovely review! We're delighted to hear you were pleased with both your purchase and the delivery. We really appreciate your support and hope to see you again soon.
Kind regards,
A Farley Country Attire
Rapid delivery and good communication…
Rapid delivery and good communication from Farley together with receiving excellent Orca Bay deck shoes, great product at competitive price. A totally happy result from an excellent company selling excellent product.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the rapid delivery, our communication, and your new Orca Bay deck shoes.
It’s wonderful to know you found the shoes to be great quality and competitively priced. Your kind words about both our products and service really do mean a lot to the whole team.
Thank you for your support, and we look forward to welcoming you back to A Farley Country Attire again soon!
Kind regards,
A Farley Country Attire. ☺️
Awful customer services, never received item, requested refund.
Awful customer services, ordered item, with 2-5 working days delivery, advised (after contacting) delivery by the Monday, nothing, contacted again, no apology just stated that in 24/48 hours I will receive my item. Still no tracking information several days later. Requested refund, which I received almost immediately.
Purchased the same expensive item elsewhere with next day delivery.
Very bad experience, will never shop here again.
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
We're very sorry to hear that your experience with us has left you feeling this way.
Our Customer Service Manager, Emmie, would really appreciate the opportunity to speak with you personally and see if there's anything she can do to help. If you would be willing, please email her at emmie@afarley.co.uk and she'll be happy to look into everything for you.
We genuinely value your feedback and hope we have the chance to put things right.
Kind regards,
A Farley Country Attire
Very pleased with the product and…
Very pleased with the product and service. I placed my order late on a Friday and paid for the next day delivery. I emailed their customer service department Monday morning, to explain the reason for the next day delivery. I received a response within an hour confirming my order will be out for delivery that day. It arrived on Tuesday. Very pleased with the product
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for your lovely review! We’re delighted to hear that you were pleased with both the product and the service you received.
Thank you as well for your understanding regarding the delivery. We’re glad our customer service team could respond quickly and keep you updated, and it’s great to know your order arrived safely on Tuesday.
We really appreciate your support and hope to welcome you back again soon!
Kind regards,
A Farley Country Attire. ☺️
They have still not refunded my money…
They have still not refunded my money since the 18th not good.
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you for your review.
We're very sorry to hear this. Please could you get in touch with our Customer Service Manager as soon as you can at emmie@afarley.co.uk? She will be happy to look into the status of your refund and ensure this is investigated for you as quickly as possible.
Kind regards,
A Farley Country Attire
Great service my order was promptly…
Great service my order was promptly dealt with, it arrived within a week
Dealt with A Farley Country Attire many times, highly recommended them
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you so much for your wonderful review! We’re delighted to hear that your order was processed promptly and arrived within a week.
It means a lot to us that you’ve chosen to shop with A Farley Country Attire on multiple occasions, and we really appreciate your continued support and recommendation. We look forward to welcoming you back again soon!
Kind regards,
A Farley Country Attire. ☺️
The service was very efficient
The service was very efficient
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
Thank you for your kind review! We're so pleased to hear that you found our service efficient. We really appreciate your support and hope to welcome you back again soon. 😊
Kind regards,
A Farley Country Attire
Two weeks later my order still hasn’t been dispatched!!!
Update: Company is legit, but maybe didn’t have the physical product in their stock. A bit of a stress when ordering for a specific date! It arrived the day after this review.
Original: Placed an order on the 16th, they replied the day after they didn’t have the colour I ordered, I changed the colour. On the 24th I emailed again and they said it should arrive within 48-hours. 48-hours later, guess what? You guessed it, still not arrived!! It hasn’t even been dispatched!! I think they sell products they don’t have and are not able to get within the time they promise. £300 later, should I just contact my card issuer and cancel this order? Hope it’s not a scam…
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä A Farley Country Attire
I am terribly sorry to read this and sincerely apologise for the experience you've had.
Unfortunately, I have been unable to locate an order under your name, so I would really appreciate it if you could get in touch with Emmie, our Customer Service Manager, at emmie@afarley.co.uk with your order details.
She will personally investigate this as a priority and do everything possible to get this resolved for you as quickly as possible.
We sincerely apologise for the frustration and inconvenience caused, and we look forward to putting this right.
Kind regards,
A Farley Country Attire.
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