A1airportparking Arvostelua 

I booked a Meet & Greet for dropoff/pick up at the main terminal on Saturday 22nd August 2026. I called 45 minutes beforehand to confirm I would be there at 11am and this was acknowledged by their representative on the phone. There is a £7 charge for 10 minutes so I called again as soon as I arrived only to be told that I now have to drive to their parking lot 10 minutes away as they were unable to fulfil their obligation to Meet & Greet me at the Terminal. Really terrible service that meant I needlessly paid a charge and no notice was given. I have no idea what's going to happen when I return. The shuttle bus was full of people who had the same experience with this company!!!

Do not make the mistake i made and book with these.

Paid for Bristol parking in January ahead of our July trip. End of june getting organised couldnt find any emails or confirmation from them ref my booking. Contacted them for details as i needed to update my reg number. They couldnt find my booking. After loads of back and forths they were adiment I hadnt booked with them. Booked with the airport in the end. Asked A1Parking for a refund they again said they had no booking, so I disputed with my bank.

They then started sending evidence of my booking, order confirmation (that was never sent to me) to try fight the charge. 2 months on still fighting the charge to get a refund for parking i didnt use.

Awful people! Read the reviews! Dont be like me!

AVOID - items stolen from the car. Current investigation going on, so details will be limited. DO NOT USE

I booked parking with A1 Parking for one week, and everything seemed fine until I returned from my trip.

When I collected my car, I discovered that it had been driven approximately 600 miles during the time it was supposed to be parked at their car park.

I also found that the front dash camera had been removed and damaged. I had to replace it with the same model at a cost of £430.

Unfortunately, despite contacting the company several times by email, I have not received a satisfactory response. Because of this, I am now considering legal action to recover the costs and address what happened to my vehicle while it was in their care.

Based on my experience, I would not recommend using this company.

Absolutely atrocious... would not use again. Had to wait over 45 minutes at Bristol airport for our car to be collected incurring extra fees and unnecessary stress at the beginning of our holiday.
Luckily, we did not have bags to check as otherwise we would have likely missed our flight. We were looking for a service to provide ease and convenience, instead we were provided with difficulties and inconvenience.

zero star....please please avoid this company bunch of thieves and cowboys. zero customer service and if you want to cancelled your booking forget your money.... avoid ...avoid

I called them 20 times to get my car back. They answered the phone for the first time after the 14th phone call...to tell will get the car back in 40 min. It took them 1 hour and 15 min to get it back in the green carpark at Stansted airport. I ve exit the green car park after paying the £13 Stansted parking charge

DO NOT USE - TOTAL COWBOYS.
Booked parking, followed 'drop off procedure' to the letter, calling 45 mins in advance of arrival. Upon arrival had to wait 30 mins for a driver to arrive. Ended up having to leave car in short stay car park to ensure we made it through security to catch flight. Don’t make the same mistake I made, DO NOT USE. Even if they had arrived on-time following my phone discussions with the call handler, I wouldn’t entrust my car to them. Lousy to non-existent customer service, lousy company.

Scammers, cancelled my booking, they didn't refund the money, tried saying it's being processed and takes 3 months to process, never seen any money. Cowboys, AVOID AVOID AVOID AVOID!!!

Absolutely disgusting the service we received it was meant to be a meet and greet we needed up dropping the our car to a run down dump yard parking site rubble everywhere dusty rhen the driver brought us back in our own car to the drop off at Luton airport how that makes sense I don’t know he said we couldn’t allow cars in due to a security issue when really there licence got revoked for business. We then arrived a week later midnight ended up waiting 40 mins out side with kids driver eventually came with our car. We drove off leaving the drop off only to receive a parking charge from apcoa in the post we told the drive twice nothing needs to be paid he said no. I’ve now been chasing a refund back having paid the parking ticket myself and have not heard anything from anyone scum. Shocking foul customer service unprofessionalism at its highest none of them have a clue how to run a business let alone speak proper English. Scammers in the uk be carful.

We used A1 airport parking at Luton for 5 days in August. I wish I hadn’t!!! I thought I was making a good saving but they make you pay £10 per journey per car for transferring you to the airport. If you don’t they won’t release your keys. The carpark was rammed tightly. It was so dirty and dusty and every car was covered in a layer of silt. They are rude and don’t speak or answer your queries. I decided to leave a pound coin in the middle cup holder as a test for their honesty. It was stolen!! Do not leave anything of value in your car. On return, I waited two hours from landing to being collected. When I phoned to see what was happening they cut me off. The mini bus back was rammed full, and no aircon, only for the driver who didn’t communicate. When we arrived back to our cars, they were all covered like a scene from a desert. God knows what you’d return to in winter. I’ve had to pay another £30 to get my car valeted since as I couldn’t see out the windows and my number plate was almost invisible. This is a money making , dishonest bunch of tossers. DO NOT USE THEM UNDER ANY CIRCUMSTANCES. If you value your car , and want a good service… then this is not for you. I was a fool.

Terrible experience at Bristol airport. They don’t answer the phone, are hard to understand and turn up late resulting in extra charges at the short stay car park. Would never use

Beware!!! This is a scam company that will take your money and leave you waiting for an imaginary service. Booked through Luton Airport comparison, thought this was a legitimate service only to be directed to a different car park (meet and greet booked; told Luton didn’t allow ‘due to security reasons parking on the day of my departure’). Asked to wait for a driver who is working 2-3 mins away. 45 mins later and almost missing my flight no response from the company with another 3 cars waiting at the same car park with me with same issues.

DO NOT USE THIS COMPANY...rang ahead to drop the car off at the Bristol short stay ...Got there but didnt know who we had to contact and was only luck that one of there opperators asked us our name ...Gave him the keys and was told when i come back the car will be delivered back to the same point.9 days later and 00:30 in the morning.... rang up the company on 07926402946...number is out of order ..couldent beleave it however there were three other famlies who were also now stuck..then one of the couples found another number that worked...eventualy got through to a person who did not have much of a grip of the english language and was told a man will be with us soon...01:20...eventualy a man said our name and then proceded to tell us that he didnt have my new car and we had to go two miles away where it was stored.....We jumped into his mates car including the baby seat in the back and was driven away to a pub carpark !!!we jump out...he shows me the car key....then goes to collect it ...comes back no car and could we get back into his car as its stored 5 miles away(02:00).We said" NO AND WE WANT OUR CAR"they drive off..20 mins later car arives.We get the key and then they drive off shouting we got to do this all again now....we arrive at home at 03:30 instead of 02:15.and totaly worn out and reflecting on what just happened.If i could give this company a minus then I would ...so minus 100 points ..DO NOT USE THIS COMPANY.

This was the worst experience with airport parking ever in my life. We went to Prague from Bristol airport and when we arrived at midnight, we were calling the company to find out when next shuttle bus will come pick up the people. At first they said in 2 minutes, no one was there. After i called them again they said 30minutes, again nothing. The worst part is, that they lie to you few times and after that, they dont pick up your number anymore and totally ignore you to leave you stranded at the airport with no info at all. There were people gathering and waiting with us for same shuttle bus, families with kids freezing at 2am and they couldnt care less. When shuttle bus arrived after 2 HOURS of waiting with no info at all, rude driver didnt said "Hello" or "Sorry" just packed the bus with more poeple than had seats and drove us to the parking. Where was some person that looked like just woken up and as i didnt leave them my car keys, send me look for my car in middle of the field between other cars in total darkness. NEVER EVER IN MY LIFE even if they paid me for choosing this horrible company. AVOID!
They will also scam whole bus for "ramp charge" which they have to pay twice [on the way in and out], yet they charge all 15 people at one bus.

Stay away from this company! Do not make the same mistake I made and fall for the reviews on the ‘parking 4 U’ website of 4.8. I’m kicking myself that I did not check on trustpilot before booking my Bristol AirPort Meet and greet.
So Late for drop off that I had to send my wife off to bag drop before it closed. Not answering the phone after multiple calls. Took 1 hr 15 mins to get my car to me on pick up. When I did actually get through to them on the phone, I could barely understand what they were saying. And to top it off when my car was delivered it stunk of the driver’s very strong BO !

Will never use again. Waited over an hour and a half for our pick up back to our car. No organisation of allocated places for people. Doesn't answer calls. Miles away from airport

⭐ 1/5 — THINK CAREFULLY BEFORE BOOKING

I would not book with A1 Airport Parking again.

I paid £85.55 for Bristol Park & Ride believing this was the price of the service.

Only after the booking had been completed and paid for did the confirmation make additional airport/barrier transfer charges clear. Then, when I actually arrived to park my car and needed to get to the airport for my flight, I was required to pay another £17.

At that point, what choice does a customer realistically have? Your car is already there and you have a flight to catch.

My issue is not simply the £17. It is the way the total cost is presented.

If an additional payment is mandatory in order to get from the Park & Ride car park to the airport, that cost should be shown clearly as part of the total price BEFORE the customer commits to the booking — not become apparent afterwards.

I have now formally complained and requested an explanation and refund.

My advice to anyone considering A1 Airport Parking: check every charge very carefully before paying and do not assume the price shown when booking is the final amount you will pay.

Based on my experience, I would choose another airport parking provider.

Only gave 1 star as I had too, no staff on site on arrival, long wait on both journeys as they what hours to fill the bus each trip, they lie on phones calls about were the bus is.
Stay clear of this company They then over filled bus beyond capacity

Extremely disappointing experience at Stansted. We waited around 30 minutes for our car to be collected and 40 minutes for it to be returned. Communication was very poor, calls were cut off, staff were not clearly identifiable, and there was a complete lack of organisation.

After finally returning our car, the driver and another member of staff walked away laughing while we were clearly frustrated, which we found extremely unprofessional and disrespectful.

To make matters worse, we were charged an additional £21 at the exit barrier.

This is not the convenient Meet & Greet service we paid for. We have submitted a formal complaint and are awaiting a response.