1GLOBAL Arvostelua 

Ich habe für meine Marokko-Rundreise über meinen Mobilfunkprovider eine eSIM bei 1Global gebucht. Die ESim funktionierte tadellos überall, nicht nur in Großstädten, sondern auch im kleinsten Dorf und im Atlas-Hochgebirge. Ich habe auch abends in den Hotels von der ESim Gebrauch gemacht, denn in einigen Hotels der Rundreise funktionierte WLAN nicht richtig. Bei künftigen Reisen außerhalb der EU werde ich wieder eine ESim bei 1Global kaufen.

Reliable connection with multiple local numbers for each country if applicable. Great and Responsive helpdesk. Ease of managing with the web Portal.

Accountmanager Fernanda Franco is walking the last mile in case of issues and/or escalation.

Tried 1Global through Revolut in Montgenegro and Serbia, and in a word......appalling. Not so much as poor connections as no connection mostly. Revolut needs to partner with multiple providers that are the best in each country, not a one stop not truely global provider clearly using cheap intermediaries.

I'm in Danang using it no problem so far. Airlo, Saily I bought and could not get them to work at all.

Do not use in Asia, it is not working correctly and instructions given are not correct (wrong apn)
You will have no customer support except a bot with poor AI that hallucinates.

I would give minus stars if possible. I purchased the Bulgaria eSim and I had zero coverage throughout the country. TERRIBLE product. Unreliable!

Easy to install, easy to use and fair pricing. Nothing to complain about using it in Switzerland.

Habe für Mexiko eine 1Global eSim gekauft. In ganz Mexico ist die Netzabdeckung sehr sehr schlecht bis gar nicht vorhanden. Ich rate von diesem Anbieter ab.

Traveling through France, been to a few locations & 1Global esim service has been sketchy at best, sometime I get a 5G symbol but not connectivity other times a 4G symbol & a better signal, got a 30day plan but looking at French esims now instead

Das Asien/Pazifik Paket funktionierte nicht in Südkorea und Japan, nur in Taiwan. Nie wieder 1Global!

The worst telco on the planet. Truly appalling product and service. The only option for Apple Watch family tethered in Australia. Apple, for God’s sake, fire this lot. Calls and texts don’t go through over half the time, or are delivered days later. Absolute rubbish. Do not waste your money.

Purchased an eSIM via Revolut who used 1Global, the service was for Latin America (not cheap). Service does not work at all apart from the odd notification, pages don’t load. It’s not the connection as some notifications get through and in the same touristic places, every other eSIM works. No refund offered via revolut for using this abysmal service.

Do not buy this if you travel in Spain. They are basically not working at all. I travel both Madrid and Granada, it shows 5G/LTE but zero network to me .

Realy every call gets disconnected..
The worst coverage I ever experienced.

It worked for albania.
Now my daughtet is in japan and bought 10gb paket. She cant connect to any network.
Funny is the hotline from 1global
After the beep you can tell about the problem and someone will call you…. So the announcment
After the beep you get disconnected….
Think we wont buy any other pakets anymore

I recently used 1Global’s eSIM service during my travel to Malaysia and Singapore and was quite disappointed with the experience. Despite having sourced the service through Revolut, I faced significant issues with network connectivity. Meanwhile, a fellow traveler using an eSIM from another provider had no such problems.

Upon contacting customer service, I was informed that there was no possible upgrade to a 5G network and that no compensation could be provided. While the representative was courteous and expressed understanding of my frustration, the overall response was unhelpful and did not resolve my issue.

Given the poor network performance and the lack of satisfactory customer support, I cannot recommend 1Global’s eSIM service. If you're traveling to this region, it might be better to consider other providers.