Kathryn Blow

Delivery on time

Good communication

Item as described and good fit and quality

Good price

Excellent customer service.

Lovely shopping experience in the shop.

Product good quality.

JL for me every time

Quick, efficient and fantastic communication.

Speedy delivery. Arrived within 2 days of ordering. Ordered Wednesday evening, arrived 8.15am Friday!

Delivered on time
Good communication

Good communication.
Delivered within timescales advised.

Excellent service. Received within time quoted. Gloves as described, fit and quality excellent. Good communication throughout.

Order complete and delivered as requested, within timescales with a friendly driver.

Can't fault waitrose shopping and delivery service.

Well done and thank you for great service in the shop and also via shopping delivery service.

Shoes are a perfect fit, true to size.
Perfect height and very comfortable.
Excellent customer service.

Arrived on time as per appointment.
Did the work requested and did a great job.
Pleasant, polite and courteous and fully acting in accordance with covid restrictions.
Thank you

The boots were lovely, just too big.
I don't rate the service though. There is no confirmation of your order email. So I paid £156 and didn't hear a single word about the order, or potential delivery date. I found it disconcerting. I checked by phone after a week, only to be told my boots were not in stock at the time of the order!! I was then told I would be advised when the boots would be despatched. No notification received and the boots arrived 2 weeks later! Customer communication is important to me.

Great deal and good value for money. I had a mini facial and my friend a neck and back massage which were lovely.
We were a bit disappointed with the lack of relaxation beds by the pool , so we could only swim and get out. Also, we went hoping to spend a good number of hours, using the gym, sauna, pool and beauty facilities, but there were no snacks available so we had to leave earlier to go and get a late lunch. We didn't realise there was a relaxation room until after our treatments. There were no leaflets to explain what treatments were on offer and prices. I would have booked another maybe. The indoor sitting space to have a coffee was tiny and a bit dark, not very inviting, although the courtyard was lovely in the sun when it came out. Lots of lockers but barely any room to get dressed! Staff were friendly.