Ralf

Beschadigd afgeleverd.

Vriendelijke chauffeur, goede dienstverlening van de centrale. Veel goedkoper dan andere taxidiensten.

Hele goede dekbedden.
Erg tevreden.
Bestellen via de website biet altijd even gemakkelijk, vandaar 4 sterren.

Altijd goede koffie.
Jammer dat de prijzen fors omhoog zijn gegaan (wel overal zo, maar echt ‘voordelig’) is het niet meer.
Ik heb een keer het verkeerde product (ontkalker) besteld; klantenservice was fantastisch en het retourneren was erg makkelijk.

Goede producten, snel geleverd.

De ervaring met de klantenservice helpdesk was verschrikkelijk.

Slechtste bedrijf warmee ik ooit zaken heb gedaan.

Ondrgoed gekocht die binnen twee maanden stuk gaat.

Raven WEIGERT mijn verzoek om terugbetaling en noemt mij onbeschoft.

Al in al: ZEER ONTEVREDEN.

VERMIJD dit bedrijf.

Jammer dat ik geen 0 kan geven.
Rekening geopend: eerste 500 transacties gratis.
Bericht van Knab: rekening is actief, je kunt direct aan de slag.
Overschrijven naar de rekening lukte niet, dus een betaalverzoek gemaakt via de app en dat lukte wel. Maar dan is er €0,30 afgeschreven want betaalverzoeken zijn niet gratis.
Zeer onaangename interactie met klantenservice (die meteen door Knab is verwijderd zodat ik het niet kon delen) en het geld is niet teruggestort. Knab heeft mij namelijk niet goed geïnformeerd.
Kortom: slechte ervaring en de rekening is alleen maar nog open omdat het goedkoop is.

Goede locatie:
Schoon:
Comfortabel.
Leuk dat er koelkast was.
De situering van de stopcontact voor de waterkoker en koelkast was erg onhandig.

Booking.com has just lost my custom after about 16 years of using them for various trips.
I booked a hotel in Limburg which was a “partner deal”.
On arrival, we had to pay the tourist tax (which is compulsory in NL), but the total price was more than what I’d agreed. The hotel refused to do anything and told me to go to Booking.com’s partner – but I have no reference or contact details.
Booking.com is continually passing the buck and saying this is their partner’s issue. But I made a contract and agreed on the price with them and not their partner.
Customer service has also dramatically worsened over the last couple of years - it seems that as their monopoly position increases, they think that a poor client experience is completely acceptable.
Long story short: I will be booking directly or using different platforms from now on.

Hotel Kasteel Erenstein -
The location and the hotel are stunning.

BUT
Terrible customer service.

I paid more than the agreed price, and nobody would help me.
I used Bookng.com for this reservation and realized that the total price I had agreed upon was 3 euros more,

The receptionist at the hotel refused to help me (she also said she was the duty manager and that the person above her was, surprise surprise, on holiday).

The customer 'service' agent I spoke to at Fletcher's helpdesk also refused to help me and hung up the phone. She also told me that her receptionist colleague had said I was rude and unfriendly - so they had obviously been in contact and had decided nobody would help me.

I have never felt this unwelcome all the years I have stayed at Fletcher. Based on this experience, I do not recommend them at all. Thinking in solutions (either reimbursing the 3 euros or offering a free drink for the inconvenience) is something that can be improved,

Wat een dompertje! Net terug van vakantie, dacht pizza bestellen.
Allebei Vegan Sjwarma onzorgvuldig voorbereid, weinig vegan kaas en geen knoflookaaus. Ook eens lauwwarm. Echt niet wat ik gewend ben van de vegan pizzas. Ik voel me beroofd want de 2 niet vegan pizzas waren fantastisch.
De vestigingsmanager heeft me gebeld en heeft me twee gratis pizza's aangeboden - no, thanks! Ik wacht nog op een telefoontje van de eigenaar met een passende oplossing - denk niet dat het komt. Ik ga voortaan bij Papa John's of Domino's bestellen.

I just left The Triangle gym.
The instructor was late for the cycle class and didn’t get on a bike to demonstrate instructions.
The same instructor turned up late for the pump class and proceeded to give something which resembled Hit. On explaining I had booked for a pump class I was told, “I’m only standing in and this is what I’m giving”. Recovering from an ankle injury, I was looking for and expecting Pump. There was no explanation from the instructor before I asked why there was no Pump class.
As a traveller from the Netherlands, I was shocked and disappointed by the attitude and lackadaisical approach of the trainer.
I bought a three-day pass expecting the lessons on the schedule, which PureGym have sadly failed to uphold.

Zoals velen, is onze ervaring met dit bedrijf SLECHT! Het plaatsen en het werk geleverd door de installateurs was keurig, maar de hele financiële- en administratieve afhandeling is ronduit SLECHT. Helaas kunnen we geen nul als score (of zelfs min-scoren) geven voor de slordige, onprofessionele afhandeling. We hebben zelfs een aanmaning gehad, maar de financiering via Santander zou helemaal afgewerkt worden door Dak Profijt. We zitten nog steeds te wachten op antwoorden/informatie over de financiering. De ene dame van klantenservice klink erg meedenkend aan de telefoon, maar levert niet wat ze belooft. Ik zou helaas dit bedrijf NIET aanbevelen

**********************************************

Like many, our experience with this company has been TERRIBLE! The installation and the work delivered by the technicians were perfect, but the whole financial and administrative process is downright BAD. Unfortunately, we cannot give zero as a score (or even minus scores) for the shoddy, unprofessional processing. We even received a final demand for payment, but the financing via a loan from Santander should have been completely handled by Dak Profijt. We are still waiting for answers/information about this. The one lady from customer service sounds very 'customer-focused' on the phone but does not deliver what she promises. I would unfortunately NOT recommend this company.

Difficult to use.
Ended up having to call the bank to cancel two failed payments (money reserved, no tickets). Nobody at ATG picked up the phone.
We ended up having to pay via PaPal for a horrendous exchange rate.

Unfortunately, I cannot give zero stars. The bouquet was much smaller than the one I ordered.
The chocolates which were supposed to be sent with the flowers were not delivered.
There was no card. The recipient assumed the bouquet was from me, otherwise, it would have been a sad and sorry-looking bunch of flowers from a 'secret admirer'.
A friend of mine said: "My word, a cheap bunch of flowers from the petrol station would put them to sham.
Client service has been particularly unhelpful, refusing to resolve the issue (They were "to value", "within the colour scheme", etc.) and have continually ignored my questions regarding the missing chocolates and card.
All in all, one of the worst purchases and online shopping experiences I have ever had. I certainly do not recommend this company.

Snelle, vriendelijke, professionele service - gewoon geweldig!

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