I contacted Zox customer service after my grandma passed away, hoping to be able to receive a matching Zox “love remembers” bracelet like she has worn for the last 4 years quickly. Sarah messaged me b... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Was turned on to ZOX via a gift to my kids. Did the research to find they are a great company. I've been wearing ZOX for several years now. Bracelets, watchbands, key chains, and phone wristets. The... Näytä lisää
Had to contact customer service for the first time in the roughly two years I've been buying from this company. The person who helped me responded very quickly, was helpful, and had my issue resolved... Näytä lisää
It is so helpful to me to have such comfort right at my wrist. I have several bracelets and they all bring me a bit of happiness & comfort. Their customer service is top notch as well, they treat you... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Zox Are Exquisitely Curated, Incredibly Comfortable Works Of Art For Your Wrist. They're Part Of A Very Rare Set That's Individually Numbered And Never Reproduced. That's Right Friend, You Just Found It: Your New Favorite Wristband.
Yhteystiedot
7701 N FM 620, 78726, Austin, Yhdysvallat
- (424) 644-3826
- bros@zox.co
- zox.la
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 96 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Gorgeous designs
Gorgeous designs, great quality. I scan my band every day when I need a pick-me-up 😊
A+ Thank you!
This company really came through for me and I appreciate that!
I will return to shop again and would encourage anyone to go for it if they’re thinking about buying here.

Vastaus yritykseltä ZOX
I love my watch band and great customer service
I love my watch band, it was a gift from my son. Several months after receiving it, it broke in a way that was unable to be fixed. I reached out to Zox and immediately emailed me back and asked the type of watch/band it was so they could replace it. Within a week I had my new band
I made a mistake on my order with a…
I made a mistake on my order with a size that I am gifting. I sent an email to their customer service and they immediately responded and helped me out. I love to show off my Zox bracelets and watch band, and enjoy giving them to friends and colleagues.
Customer Happiness
This company's employees are honest, friendly, and go all out to make sure you are 100% happy .
Customer Service 10/10
Absolutely excellent customer service.
Top Notch.
I had a damaged package get received by one of the carriers deeming it undeliverable so I sent a quick email over to Zox requesting help and/or a replacement. Within a few hours I was pleasantly greeted with sincere apologies and condolences with an almost immediate order update stating I had a new order from Zox. A little over 24hrs later and my package is being shipped. Absolutely incredible!
Thank you again Stephanie!
IF YOUR ON THE FENCE TO BUY - JUST DO IT - YOU WONT BE DISAPPOINTED!
They stand behind their products - they reshipped a lost order & I'm absolutely obsessed with these bracelets. I love picking our which one I will wear for the day! If your on the fence to buy - just do it & you won't be disappointed!
I can't say enough good things
I was intrigued by the different bracelets and have purchased three. I then ordered a keyring but it got lost in the mail. However, since even they couldn't track it they refunded the entire cost.
I will continue to use the site and the products and the people who responded were very helpful
zo it`s great
Best Company EVER!
The reps answer questions quickly and are always happy to fix issues. One very important order never got to me because the Amazon delivery driver doesn’t know that they have to deliver to the correct building in my complex (they all have numbers on them) but ZOX happily resent my order. I’ve never been disappointed with customer care- whether I have a problem or just a quick question-best company EVER!
Lovely customer service
Lovely customer service, love the products, may be my newest addiction. Does have pay in 4 options but I don’t mind paying in full for the right products 👍🏻
Zox is beyond incredible
Zox is beyond incredible! I ordered Bracelets for my friend who had just lost his special fur baby unexpectedly. I needed them to arrive quickly because they are moving at the end of the week. Somehow the original package is stalled, but I reached out to them and they immediately sent out another shipment to ensure they receive their bracelet before they move. Zox caring and concern goes the extra mile and it's quite inspirational to see! Thank you Zox!
I accidentally received one item in my…
I accidentally received one item in my order that was incorrect but the customer service team was extremely eager to help resolve the issue and it was a very good experience! I will definitely continue to purchase products from this company in the near future!
BEST customer service EVER!
I submitted a contact request through the Zox website due to it being outside their normal business hours. I ordered several bracelets and needed to exchange one of them for a smaller size. Despite being outside their business hours, I received a response from a customer service agent via email within minutes and then received a separate email right afterwards stating the new smaller bracelet was being shipped. I then asked how I could return the other bracelet that was too large and they kindly thanked me for my business and told me to keep the other bracelet or gift it to someone. The agent that responded was not only extremely quick with resolving my inquiry, but she was also very kind and professional! I will definitely be ordering more items from Zox in the future!
Customer Service is wonderful and the…
Customer Service is wonderful and the bracelet is uplifting during the day…🥰😊
Very impressed with ZOX
I‘ve ordered several watch bands from them (love the watch bands!) and went to order another when it came out in a print I love but didn’t notice that they had changed the watch band to be universal and you have to buy an adapter now for your type of watch. I thought they had sent me a band for the wrong watch so I emailed them and they responded super fast and explained about the new bands and adaptors and are sending me the adapter I needed for free. Emailed on a Friday and was not expecting a response until Monday but they answered and took care of it on Saturday and sent me the part I should have also ordered for free. I’ve purchased many bracelets and watch bands from them and this is the first time I’ve had to contact customer service and I was very impressed! ZOX is an awesome company!
Great product and company!
I am so happy to wear and gift these climate friendly bracelets. The wrist bands are an inspiration, affirmation and witness to the wearer and others of the positive energy of love and goodness we all need. Their excellent customer service shows how much ZOX cares about their customers and believes in their product.
This company is great
This company is great! I received an incorrect item in my order. Not only did they immediately send a replacement. They let me keep the mistakenly sent one to gift. I’ve been a customer of ZOX for a LONG time. 10/10 recommend.
I love Zox products!
I love Zox products and their customer service!! Beautiful products, fast shipping and kind courteous customer service. Not to mention their prices and quality!! Highly recommend!!
USPS Lost my Order, ZOX had my Back!
I had an issue with USPS losing my order. I contacted ZOX and received a response in less than a day. I didn't ask for a refund or a reorder, I really just wanted to let them know that with the current issues with the USPS work slowdown, they might want to reconsider using USPS as a delivery option. Well even without asking ZOX sent me the items that USPS lost and used FedEx to send the order. The person I spoke to at ZOX was friendly, helpful, and very customer-service oriented. I am extremely impressed with the customer service and will be a repeat customer due to the wonderful way I was treated and my issue was resolved. I highly recommend ZOX!
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