Zippermobilityscooters 

1st rate Customer service

My elderly neighbour received his Zipper X13 last evening at 10pm hence the delivery driver was not able to correctly explain the controls and indicators except to say where the ignition key was and that the battery needed charging before use. This morning in the daylight the supplied Zipper X13/X14 Owners Manual is no help whatsoever as the shown diagram of the handlebar controls and indicators is completely different fron the scooter supplied. We have tried telephoning however can only speak with Sales so have been forced to send a message via the website messaging service that promises a reply within 24 to 48 hours time.
I spoke to Sales and informed them of the problem and was given an email address to contact however this address is not valid so the scooter is here but we are unable to use it.

The scooter arrived on time well packed and when assembled met all my requirements.
I had a request for a modification to the controls, which was granted, fixed free of charge and no delay in delivery. Gareth who handled my enquiry was excellent with speed of response and got the job done to my satisfaction. Would certainly recommend this company.

Feel safe, easy to habdle

I found everything about my dealing with this company absolutely great (apart from long waits on the phone). Everyone I dealt with was courteous,polite, helpful, well informed and patient. Lovely people,great company and I would recommend them to anyone.

Easy to order,item fitted the description on website.Bought for wife, very pleased with product.Easy to set up & use straight away after un boxing.

The scooter arrived in excellent condition, but it arrived in parts for self assembly luckily it was fairly easy to assemble,so all things considered,i was delighted with price & condition on arrival ,this for me is a highly recommended seller with fantastic prices.

The service I received was excellent. They told me everything about the scooter and the delivery service was brilliant. Next day delivery wow! I'm so happy with the service I received highly recommend.

came when that said it would
great service had no bother at all

i not know how to fold scooter as i damaged instruction book

The Scooter is just as described , delivered on time as promised.

Very pleased so far haven't been for too long a run yet but fine thanks.

Thank you so much for my Zipper X13. It arrived when stated and in showroom condition. I am so pleased with it's performance, even on the road with potholes and speed bumps. I felt safe a secure.

Great Product (X14) Mobility Scooter. Exactly as described and delivered on time. Excellent service and good follow up to a few queries I had both pre sale and post delivery.

Excellent service and price my brother is very happy and can now get out and about which he is very happy about

Everything you promised was provided. The scooter x14 is excellent, I have been showing it to my friends and they are all very impressed.

Really helpful, zipper x14 is a bargain, really recommend

Excellent all round. It was so easy to order from them. Quick delivery and was well packaged. Will definitely use them again. So pleased.

The on line order was simple and delivery quick scheduled 4/5 days was on time. Delivery driver was polite cheerful and although not fully technical demonstrated the essential features. I am delighted with my purchase.One observation , The handbook does not have a lot in it for my X13 ( Maybe my X13 is an early model) ie : twist throttle not button and different display However after a little investigation I am now conversant with thes variations Great value for money