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Zens Arvostelua 

569
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Prachtige functionele producten. Enorm goede service!! Er wordt heel goed meegedacht als zelfs na jaren - maar binnen garantietermijn- iets niet goed blijkt. Niets dan lof.

Yritys on vastannut

Saanut 4/5 tähteä

I bought the wireless charging pad so I could just lay my phone on it in any orientation to charge. It worked perfectly for a few weeks, then stopped functioning. I contacted their customer service,... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Excellent customer service! We own 7 Zens 4 in 1 charging stations and couldn’t be more pleased. They work well and look amazing at the same time. When my kids misplaced one of the short charging cabl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ik hield al van het product op mijn bureau maar de after sales service is helemaal geweldig! Snel, vriendelijk en behulpzaam.

Yritys on vastannut

Yrityksen tiedot

Tietoja yrityksestä Zens

Yrityksen kirjoittama

We are innovators. Inspirers. Pioneers. We’ve been pushing the boundaries of wireless charging since 2011. We are dedicated, passionate specialists who believe in the power of wireless. Our mission is to empower everyone to connect & charge easily and everywhere. With wireless charging from Zens, you can experience ultimate freedom. At home, at the office and on the go.

Located at the High Tech Campus in Eindhoven, The Netherlands, home to some of the world’s most trusted technology experts, thinkers, doers and collaborating minds, Zens’ range of innovative wireless chargers is packed with cutting-edge technology. Designed for both consumers and businesses, Zens empowers people to improve the way they work and live.

Zens – Empowering Freedom.

Zens.tech

Zenswirelesscharging

Zens_wireless

ZensWirelessCharging

Zens

Our shipping promise

Shipped within 24 hours

Free EU-shipping and worldwide on orders over $75

Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

569 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(569)

130 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

10/10 product bought the 4in1 charger

10/10 product bought the 4in1 charger, fast shipping and great customer service!

18. elokuuta 2025
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Vastaus yritykseltä Zens

Thank you so much for your wonderful review. We’re glad to hear you’re enjoying the 4-in-1 charger and that your order arrived quickly. Great to know our service met your expectations! ^team Zens

Saanut 5/5 tähteä

Good wireless charger

I bought a wireless chargers for 2 devices, looks and works great. The only downside is that Google Watch won't charge, maybe because it can't be placed close enough. Anyway, we have 2 phones and works like magic.
Delivery was punctual.

2. elokuuta 2025
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Vastaus yritykseltä Zens

Thanks for your review Svetlana! Great to hear the charger works well for your phones and that delivery was on time. Google Watches indeed need their own charger, as they use a different system. Hopefully that will change in te future. ^team Zens

Saanut 5/5 tähteä

A+ for sure

Easy process with fast shipping and good communication.

4. elokuuta 2025
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Vastaus yritykseltä Zens

Thank you for your reviews, Andrew. Great to hear the ordering and delivery went smoothly. ^team Zens

Saanut 3/5 tähteä

Received a product with with scratch on…

Received a product with with scratch on it

30. heinäkuuta 2025
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Vastaus yritykseltä Zens

Thanks for sharing your feedback, and we're really sorry to hear that your product arrived with a scratch. That’s definitely not the experience we aim to deliver. Please reach out to us via zens.tech/support, and we’ll be happy to help resolve this for you. ^team Zens

Saanut 5/5 tähteä

Ontzettend goede service

Ontzettend goede service. Snelle reactie, heel vriendelijk en behulpzaam. Oplossingsgericht, echt top!

28. heinäkuuta 2025
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Vastaus yritykseltä Zens

Wat fijn om te lezen, bedankt voor je mooie woorden! ^team Zens

Saanut 5/5 tähteä

Fantastic product and prompt delivery

Fantastic product and prompt delivery! The base is heavy and stable and materials are nice to touch.

4. elokuuta 2025
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Vastaus yritykseltä Zens

Thank you for your wonderful feedback! We’re delighted to hear you’re happy with your Zens charger and that it arrived so quickly. ^team Zens

Saanut 1/5 tähteä

I have not received my item

I have not received my item, and I have not received any news about the order shipping.

Please investigate this and get back to me.

2. elokuuta 2025
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Vastaus yritykseltä Zens

Dear Lynda, thank you for your message. Our sincere apologies for the inconvenience caused. We’ve checked your order and it seems the shipment did not process correctly. This has now been resolved, and your package will be shipped today. You will receive a confirmation email with tracking details once it’s on its way. ^team Zens

Update: I hope this message finds you well. We just wanted to check in to see if you’ve received your package by now. If everything arrived as expected, we’d be very grateful if you could consider updating your review to reflect your experience. It would mean a lot to us. Thank you again for your patience, and please don’t hesitate to reach out if there’s anything else we can do for you. ^team Zens

Saanut 5/5 tähteä

Fast delivery and well packed

Everything arrived quickly and in perfect condition. Great service overall, no complaints.

28. helmikuuta 2025
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Vastaus yritykseltä Zens

Thank you so much for your kind words! We're glad to hear your order arrived quickly and in perfect condition. Great to know you’re happy with our service, that’s exactly what we aim for. ^team Zens

Saanut 5/5 tähteä

Quality product

Quality product, quick delivery

28. heinäkuuta 2025
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Vastaus yritykseltä Zens

Thanks a lot for your great feedback! We're happy to hear you're pleased with the product and the fast delivery. Enjoy the convenience of wireless charging! ^team Zens

Saanut 2/5 tähteä

I was not told that I would get a bill…

I was not told that I would get a bill from Us customs. That cost should have been stated on the website.😠😠😠

4. heinäkuuta 2025
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Vastaus yritykseltä Zens

Dear Tammy, thanks for your message. We appreciate you pointing this out, and your feedback helped us improve the clarity for all customers. We’ve revised our website and FAQ to better clarify that import duties or customs fees (such as from US Customs) may apply and are not included in the purchase price. ^Team Zens

Saanut 1/5 tähteä

I ordered over a week ago and I haven’t…

I ordered over a week ago and I haven’t received a shipping confirmation.

21. heinäkuuta 2025
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Vastaus yritykseltä Zens

Thanks for your message, Eric. Due to the summer break, we were closed for a few days, this was mentioned during checkout. Our warehouse reopens today, and your order will be processed shortly. You can expect your track & trace details later this week. Thanks for your patience, and sorry for the inconvenience. ^team Zens

Update: Hi Eric, just checking in to see if everything has arrived safely and is working as expected. We’d love to hear your thoughts: would you be open to updating your review? ^team Zens

Saanut 1/5 tähteä

I ordered a Qi charger a week ago

I ordered a Qi charger a week ago, the order hasn't been dispatched, it is not showing in my account, I have been trying to contact the support for over 5 days no one has answered. I have the payment receipt and order number. This is complete fraud.

23. heinäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Zens

Thanks for your message, Stiliyan. Our warehouse is currently closed due to the summer holiday. We'll reopen this Monday: your order will be processed then, and you'll receive a track & trace shortly after. Thanks for your patience, and our sincere apologies for the delay. ^team Zens

Update: Hi Stiliyan, just checking in to see if everything has arrived safely and is working as expected. We’d love to hear your thoughts: would you be open to updating your review? ^team Zens

Saanut 5/5 tähteä

Professional

Professional, on time

13. heinäkuuta 2025
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Vastaus yritykseltä Zens

Thanks a lot for your review, KJ. Glad to hear everything went smoothly! ^team Zens

Saanut 3/5 tähteä

It's not bad but.

It's not bad, the product seems to be well made, but maybe i chose a product that is too old ?
The cable is USB A, the charge feels slow on my Iphone 13 mini, and moreover, when I remove my phone from the base, it loses 3% of battery at once (So there's a difference in between what's displayed and the reality which doesn't happen when I use a "normal charger".)
Delivery was assured by DPD which NEVER finds my address for some reason, and delivered it the day after at a Pick Up Parcel Shop, which was slightly annoying.
For 20 euros Maybe I would recommend the ANKER wireless charger you can find on amazon....

7. heinäkuuta 2025
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Vastaus yritykseltä Zens

Thanks for your honest review, Kevin. Sorry to hear the charging experience didn’t meet your expectations. The USB-A cable does suggest it’s an older model — newer Zens chargers now use USB-C for faster, more efficient charging, especially with newer iPhones.

Also, the battery drop you noticed could be linked to iOS’s Optimised Battery Charging feature, which sometimes causes temporary display differences in battery percentage. You're always welcome to reach out so we can help you find a better fit for your needs.

Appreciate your feedback, it helps us improve! ^team Zens

Saanut 5/5 tähteä

Easy to use

Easy to use, nice design

7. heinäkuuta 2025
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Vastaus yritykseltä Zens

Thanks for the kind words! Great to hear you're enjoying the ease of use and design. ^team Zens

Saanut 5/5 tähteä

Excellent Customer Service

I had my Zens Aluminium Series 4-in-1 charger (ZEDC21B/00) for about half a year. Overall, it worked well, except for the removable adapter used to switch between plug types. Sometimes, it didn’t seem to connect properly, and I even heard sparking when it made contact. That really worried me, I was afraid it might eventually short-circuit and cause a fire.

So, on the 7th of July in the morning, I reached out through their support form to ask if this was a known issue.

Within an hour, I received a response. They asked for details about the plug type and whether there was any visible damage or looseness — because this should not be happening and isn’t a known/common issue. They emphasized that my safety was their top priority.

After removing and reattaching the adapter heads, I did notice some looseness, both when moving it vertically/horizontally and when rotating it. There was visible play, and the gap between the adapter and the plug would change when I pressed on it.

Based on this information, they offered to send a replacement adapter or do further investigation if needed. They suspected it was a faulty adapter.

It turned out that my current charger (ZEDC21B/00) had reached end-of-life status, so they couldn’t replace it with the same model. Instead, they offered me the ZEDC29W/00, a comparable and improved successor to my original model.

They expected the new model to be back in stock by the end of July and promised to ship it to me as soon as it was available.

Just three days later, it was already on its way!

To my surprise, I received a brand-new Zens 4-in-1 Wireless Charger (ZEDC29W/00), even though I was only expecting a replacement adapter.

All in all, a great experience

7. heinäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Zens

Thank you so much for sharing your experience James! We really appreciate it! Great to hear everything was resolved quickly and that you're happy with the solution. ^team Zens

Saanut 3/5 tähteä

One of the 4 chargers doesn’t work

One of the 4 chargers doesn’t work

6. heinäkuuta 2025
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Vastaus yritykseltä Zens

Thanks for your feedback Deborah, and sorry to hear one of the chargers isn’t working. That’s definitely not what you should expect from our products. Please reach out via Support: we’re happy to help and resolve this for you. ^team Zens

Saanut 5/5 tähteä

Snelle levering

Overzichtelijke website en supersnel geleverd. Ben heel tevreden met mijn bestelling.

30. kesäkuuta 2025
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Vastaus yritykseltä Zens

Wat fijn om te horen dat je zo tevreden bent!
Veel plezier met je aankoop! ^team Zens

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