Zenith Insurance Arvostelua 8 841

TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Called to change my address, this generated a premium change of £0.42 yes you are reading that correctly 42p. This company cannot process payments for less than £1, and advised that payment was not ne... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Update: Zenith did get in touch to say that they urgently wanted to speak to me. When I called and eventually got through, I was told that they needed copies of our driving licences - I have alrea... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

While upgrading my car (& insurance premiums) I decided on the policy Zenith Insurance we’re promoting. The service, communication & recalculation of the premium due to my error, have been exemplary... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I’ve had an excellent experience with Zenith . From the start, the process of getting car insurance was clear and straightforward. The team was very professional, answered all my questions, and made s... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vakuutustoimisto
  2. Autovakuutusyhtiö

Yrityksen kirjoittama

Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

9 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Awful

Awful! We were told our car had been stolen and then were informed by Heathrow parking that it had been located- Zenith have lied and now said there is an outstanding claim on our policy when I had updated them and their staff did not update the system- steer clear of this company!

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Krishna,

We're sorry to hear about the issues you are having regarding the claims team. Please can you email your policy number to social@zenithinsurance-bisl.co.uk so we can ensure your concerns are passed to the correct department.

Kirsty

Saanut 5/5 tähteä

Quick and easy

Quick and easy
Online service very satisfied 👍

5. maaliskuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Deborah,

I'm pleased to hear you were satisfied with the online service!

Kirsty

Saanut 1/5 tähteä

Garbage

Garbage.

Had 4 quotes today and not one person could complete it. Each time passed me from pillar to post.

I found it very hard to understand the staff. They also could not understand me even though I have lived in England all my life.

Avoid this company, spent 2 hours at least today. Waste of time

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Ant,

We're sorry to hear about the issues you had with our customer services team regarding obtaining a quote. If you still require assistance, please email your policy details over to social@zenithinsurance-bisl.co.uk and we can be in touch.

Kirsty

Saanut 4/5 tähteä

The price is great for the amount of…

The price is great for the amount of cover provided. Easy website to use , thanks guys, hopefully I don’t find out how helpful you will be if a incident happens 🤞

10. maaliskuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Dale,

I'm pleased to hear you found our website easy to use!

Kirsty

Saanut 5/5 tähteä

The website was very easy to use to…

The website was very easy to use to insure my car,the price was a lot cheaper than Churchill tried charging me for my renewal

28. helmikuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi,

Thank you for taking the time to leave us your five-star review!

Welcome to Zenith Insurance.

Vicky

Saanut 5/5 tähteä

Bestt

Very very good

7. maaliskuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi S N,
Thank you for taking the time to leave us your great 5 star review.
Rachel

Saanut 5/5 tähteä

Price

The cheapest car insurance price

21. helmikuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hello,

Thank you for your 5 star feedback!

We’re delighted to hear you found a great car insurance price with us.

Welcome to Zenith Insurance!

Thanks Laura

Saanut 5/5 tähteä

Great no fuss didn’t have to wait on…

Great no fuss didn’t have to wait on the phone quick easy service

1. helmikuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Kohl,

Thank you so much for your fantastic feedback!

We’re thrilled to hear you enjoyed a quick, easy, and no-fuss experience without having to wait on the phone.

We’re always here if you need anything else!

Thanks Laura

Saanut 4/5 tähteä

I like it nice service fast and reliable

I like it nice service fast and reliable

28. helmikuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Ronald,

Thank you so much for your wonderful feedback!

We’re thrilled to hear you found our service fast, reliable, and enjoyable. Making things simple and smooth for our customers is exactly what we aim for, so it’s great to know we delivered!

We look forward to keeping you covered!

Thanks Laura

Saanut 5/5 tähteä

Car insurance

Very competitive price. Nice clear website.

10. helmikuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Ron,

Thank you for taking the time to leave your five-star review!

Vicky

Saanut 1/5 tähteä

One more time Zenith insurance shows…

One more time Zenith insurance shows their true colours.
These scammers decited to charge me extra £20 for no reason on my monthly policy . After repeatedly trying to change my bank account on the app and wasn't working because of their faulty Rac system, telling me I will be charged, after waiting on the phone for hours, finally spoke to costumer support to change the details and they agreed to not charge that extra nonsense. After I realised they were going to take extra money anyway without my permission, I made a complaint and they basically confirmed my complaint however still charged me without a reasonable explanation. This is stealing, mistreatment of their clients and completely unethical money thirsty company. Good luck finding them when you actually need them.

I would stay away from them at all costs.

20. helmikuuta 2026
Oma-aloitteinen arvostelu
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Olga,

We’re really sorry to hear about the issues you’ve had — that sounds incredibly frustrating. Waiting on hold for hours, app problems, and unexpected charges is not the experience we want for any customer.

While we do aim to resolve any payment issues quickly and fairly, it’s clear that in this case the process caused unnecessary stress.

Fees are charged in line with our terms and conditions if payments are missed; however, if you feel that this has been inappropriately charged, please send your policy details to us at social@zenithinsurance-bisl.co.ukand we will review this for you.

Vicky

Saanut 5/5 tähteä

Motor Indurance

Really straight forward process and great value.

20. helmikuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Lynn,

Thanks for your 5 star review and feedback! I'm pleased to hear you found it straightforward taking out insurance with ourselves!

Kirsty

Saanut 1/5 tähteä

AVOID AVOID AVOID !!!!!!!!!!!!!!!!!

AVOID AVOID AVOID !!!!!!!!!!!!!!!!!

Please avoid this company at all costs!!!!!

I can’t wait until my van insurance year is finished with this company, they are awful.

On the 13th of December 2025, my van was crashed into while parked up on the side of the road.
My van is a 2020 ford transit which is around 6.5 metres in length.

On the 16th of December enterprise arrived on my doorstep with an extra long wheel baseVolkswagen craftsmen which measures around 7.8m long. I rejected this van due to how long it was. My 6.5m long van doesn’t fit well in a normal parking space or residential street so that van would be impossible to park.

It then took my insurance company/enterprise four weeks from the accident for them to bring me a replacement van out.

So I was without a van for four weeks and now I have been rejected loss of earnings because apparently I should have taken the first van offered to me.

I will be ending my insurance with Carpenters/Zenith as soon as my current year ends and I will never use them again.

I have been sent £200 compensation for the four weeks I had off which I might add I rejected on the day but apparently it had already been sent out.

I am a self employed roof tiler with two young children aged three and four, the stress this company has put me under over the Christmas 2025 period is disgusting.

13. joulukuuta 2025
Oma-aloitteinen arvostelu
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Ryan,

I'm sorry to hear about the issues you had regarding the replacement vehicle provided to yourself and the time taken to find a different van. Please can you email your policy details over to social@zenithinsurance-bisl.co.uk so we can ensure this is correctly logged for yourself.

Kirsty

Saanut 5/5 tähteä

Zenith Insurance

would like to express how truly satisfied I am with Zenith Insurance. From the very beginning, their service has been professional, efficient, and reliable. The process was clear and straightforward, and their team was always helpful, polite, and quick to respond to any questions I had.
What impressed me the most was how smoothly everything was handled and how supported I felt throughout the entire experience. It’s rare to find an insurance company that combines great customer service with efficiency, but Zenith Insurance has definitely exceeded my expectations.
I highly recommend them to anyone looking for dependable and trustworthy insurance coverage.

19. helmikuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi V D,

Thanks for such a fantastic 5 star review! It's great to hear how supported you felt throughout the process of getting insurance with ourselves and that you would highly recommend us to others!

Kirsty

Saanut 5/5 tähteä

Easy

Very fast response easy to use

18. helmikuuta 2026
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi J G,

Thanks for the fantastic 5 star review and feedback!

Kirsty

Saanut 1/5 tähteä

My experience keep well away

They always say you can only tell good insurance company when you make a claim. I had an accident altogether I was dealing with three insurance companies for me. One insurance company dealing with insurance company with the other car drivers insurance company. Number 2 insurance company deal with the value of my car. Number 3 insurance company to take my car away. Zenith do absolutely nothing last month my insurance was due they sent me the details of reinsure my car then inform me they cannot insure me complete confusion never again

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Zenith Insurance-logo

Vastaus yritykseltä Zenith Insurance

Hi Robert,

Thank you for taking the time to share your experience!

We’re really sorry to hear how frustrating this situation has been for you, especially after having to deal with multiple companies following your accident. We understand how stressful that can be, and it’s disappointing to hear that you felt unsupported during that time.

Your concerns have now been escalated to our Customer Relations team for a full review. They will be in touch with you directly to discuss your complaint in more detail and to ensure it is investigated thoroughly.

We appreciate you bringing this to our attention and giving us the opportunity to look into it properly!

Thanks Laura

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