YourStride Arvostelua 

Very pleasant and helpful when I had a query. Would recommend.

I managed to speak to someone on the phone very quickly and she helped me solve my problen

Living on my own, this gives me peace of mind knowing I can call for help if needed. When I accidentally activated the alarm and felt very embarrassed about it, staff were very kind and understanding.

They noticed when I had not switched back on after forgetting to recharge the battery, emailing me to remind me how to switch back on after recharging. They recommend doing a regular trial call. The person the other end of the phone couldn't be more helpful. I haven't yet needed to call in a crisis but feel confident that help would be at hand.

Easy to follow instructions. Good communication,pleasant helpful staff. Watch works as they said it would.

I purchased 2 alarms for my parents who are more or less housebound. It helps me knowing that if one or the other falls or requires help they are easily able to make contact with me through the YourStride service. The people who answer the calls are so professional and speak very clearly which is great as my parents are deaf. The service we have received so far has been brilliant and with a discount for 2 devices and paying in full it works out so much better.
The only issue is the battery life which only seems to last about 2 days but I receive an email telling me which one is off so I can easily remind my parent to charge it. Also as the watch is not waterproof it can’t be worn in the shower.

It's early days, but so far I have found the battery lasts well and the people at YourStride are friendly and understanding.

The device arrived on time, securely packed, and charged ready to go.
Can't ask for more.
My dealings with the company have also been excellent so far.

The watch has a clear dial. Easy to illuminate. I have inadvertently caused the team to call me about three times. The team quickly called me to investigate. I have confidence that if I fall, my needs will be met. My only complaint is the rubber strap. It gets sweaty and the bracelet will not stay in place and flaps about.

Customer service . Product. Communication.

So easy to wear the watch and have it with me all the time to speak through.
If it says a fall is detected which hasn't actually happened it's easy to cancel the call by pressing the button, before someone answers.
The team are very friendly and understanding of needs.

Efficient, and very customer focussed. The service provides me with reassurance and is good value for money

So far all working well. I have made test calls as you advised & they have been answered well.
Fall alerts have also worked well & I have been able to cancel quickly when not needing assistance.
Thank you

Cannot fault product or service. I am much more confident wearing my watch.

It makes me feel safe knowing someone is there should I have a fall

Easy to set up and use. Gives a great reassuring feeling that I am not alone and I feel able to do more because of it.

Very knowledgeable staff when telephoned. No hard selling. Given time to make your own decision. Once ordered came very quickly. Given choice whether to add a ‘fall’ extra on the watch so even if I’m out it will pick up if I fall over and call for help. Slight increase in monthly payment but worth it. Would recommend them to anyone.

The watch is good but would be nice in white.also a variety of strap lengths would be an advantage. I have to have it on the last hole so have a lot of spare. I love the fact that it is impossible to activate it by accident.

Having my Stride is giving me the confidence to be a little more mobile, knowing I can get help if I need it.