Your.Rentals Arvostelua 

Your.Rentals is a great place to get on! Boost my property to reach guests and the stuff are so helpful ! Bem Nguyen has been very supportive and helpful to help me to resolve some difficult issues. I really appreciate and recommend the platform 👍

I felt like my issue was not followed well after several contacts, but at the end, I met with Linda from customer service and she was a life saver and followed the process till the end until it is solved

A very difficult company to communicate with, AI response is terrible, never a agent available.
As a host I'm now missing two payments, when I eventually received a response (via email) I was told they have a issue with PayPal and I need to be patient, or add another bank account, which I tried but it actually does give me that option when I try, I have tried to respond to the email I received and the email address given by AI but they return undelivered, so right now I'm left wondering if they still exist.
Having send that, as long as you don't need help/support the concept is good

Plateforme qui ne vérifie pas la conformité des annonces. Nous avons loué via leur plateforme, mais l'annonce indiquée des informations erronées, conciergerie qui n'existe pas, propriétaire ayant changé entre temps.
Nous nous sommes retrouvés sans logement, aucune disponibilité sur les établissements alentour. Nous avons du reprendre notre voiture et rentrer!!!!!! Pas du tout sérieux!!!!!

DA EVITARE!!!!!
prenotata una struttura a ohio, prelevati i soldi della prenotazione, sono spariti, nel giro di 10 giorni ho mandato 16 mail e 24 chiamate, non hanno mai risposto... Alla fine cancellano la prenotazione motivando "carta invalida"... 2 giorni prima della data che sarei dovuto arrivare...
Un comportamento da truffa...
Ora devo capire come poter recuperare i soldi... 1.000 euro...

I saw another review describing almost exactly what happened to me.

I started using Your.Rentals because they advertised that they would manage and distribute my listings across different booking platforms. As an experienced host, I deliberately offered a lower price with a strict non-refundable cancellation policy, as this gave me certainty that the booking income would still be protected if the guest cancelled. I used the same approach successfully on Airbnb.

However, when a guest cancelled a non-refundable booking, Your.Rentals kept the payment instead of passing the host’s share to me. They refused to pay me despite the booking being non-refundable.

I will not host through Your.Rentals again. A company should not benefit financially from a cancellation while refusing to honour the host’s cancellation policy. I am still pursuing the money owed to me and expect it to be paid in full.

Furious. Guest cancelled a booking that was under a Strict policy — after the cutoff, meaning I should have kept 100% of the payout. Your.Rentals refunded the guest in full anyway and left me with £0.00. No warning, no explanation, no apology. You cannot run a rental business if the platform ignores its own cancellation terms whenever it feels like it. Avoid unless you’re happy losing income with zero recourse.

Your.Rentals customer support was able to help me with unblocking settings on my Calender and resolved Calender Sync with other websites.

I registered my rental units ,provided photographs and got stuck with synchronising their calendars when I asked for help on a phone call I received an email telling me what to do. I was unable to sync my calendars and sent another email asking for help. I was told at this point that my account had been suspended. I sent another email and told me that my listings had been completely deleted as had my account. No help available, and not much empathy. I would avoid if I were you. 

very professional and helpful, he fixed a problem with my ad on the portal that had caused a problem with a booking.

Timely response and really understanding through out my engagement with the customer service

Payout failure after Your.Rentals sent payout to wrong IBAN.
Investigation is extremely slow.
Still have not received the payout for March 26!

Hace 4 dias que he comunicado que las 11 reservas completadas de este año 2026 no se me han pagado. Al correo electrónico llegaba el habitual mensaje que el pago estaba en camino, pero ha debido haber un importante problema, que tardan en resolver.

Ich bin erst neu dabei

Even if the guests didn’t want to pay I appreciate the resolve, also the willingness to help.

Temps de réponse et traitement rapide, l'assistante a compris le problème et a bien traiter

Very helpful through the process and a good result

I had a reservation to stay one night in an apartment with the company. Prior to booking, I asked if they would be able to accommodate early check in, to which they agreed and said it would be an additional £25 cost. I continuously followed up to pay the additional charge and heard absolutely nothing from the host. I raised this with Your.Rentals and had no help whatsoever. I was told that I would receive a code to collect a key to the property on the day of the booking. Again, on the day, heard absolutely nothing. Then, once driving hours to the property for the day I had planned, the property manager cancelled the booking an hour before check in time leaving our group of 6 with absolutely no accommodation and ruining our trip. I wish I looked at trip advisor reviews prior to booking. It seems like from other reviews, this company allows property managers to absolutely scam people.

excelente la atencion de Margarita Vu! me estafaron y luego de una investigacion logro conseguir que me devuelvan mi dinero.

Very disappointing and frustrating experience.

I used Your.Rentals for my property listing on Booking.com, but when I wanted to take over and manage my own Booking.com listing directly, the process became extremely difficult and has still not been resolved.

I first requested a transfer of ownership on 23 March 2026. Your.Rentals informed me that they were unable to transfer the ownership due to internal policy/accounting reasons, and instead suggested removing the listing so I could recreate it directly on Booking.com.

I repeatedly explained that Booking.com had told me this was not the correct solution and that the proper way was an ownership transfer of the existing listing. Despite this, Your.Rentals continued to push the removal option and did not provide clear documented confirmation from Booking.com for my exact case.

Your.Rentals later confirmed that a removal request had been submitted and then stated that the listing was completely removed as of 17 April. However, Booking.com is still telling me that they have not received/registered the situation in a way that allows me to properly take over or recreate the listing. As a result, almost two months later, the issue is still unresolved.

This has caused me a lot of stress, loss of time and uncertainty during an important booking season. The communication has felt slow, unclear and focused on internal policy rather than actually solving the problem for the property owner.

Based on this experience, I cannot recommend Your.Rentals if you want real control over your own Booking.com listing or may later need to transfer ownership.