YITH Arvostelua 

Excelente, muy bien.

Accidentally left the plug-in sub on auto-renew when I wasn't using it anymore. Delighted to say that a refund was granted immediately and in my account the same morning. Very pleased.

Llevo años utilizando los productos de Yith en mis proyectos de WordPress y no puedo estar más satisfecho. Sus plugins son completos, bien optimizados y ofrecen exactamente la funcionalidad que necesito sin complicaciones innecesarias. Lo que realmente marca la diferencia es su equipo de soporte: siempre responden con rapidez, son muy profesionales y resuelven cualquier duda o problema de forma eficiente. La relación calidad-precio es excelente y la tranquilidad de saber que cuentas con un respaldo técnico tan bueno no tiene precio. Totalmente recomendables para cualquier proyecto web.

Semplicemente NON sono professionisti. Abbiamo provato diversi plugin a pagamento e MAI ci è stato dato supporto. Solo prese in giro. Abbiamo perso 2 clienti importanti per colpa dei bug presenti nei plugin. L'asssitenza clienti a nome "Carlos" prende solo tempo e prende in giro. Il servizio tecnico, anche peggio. NON COMPRARE ASSOLUTAMENTE CI SONO VALIDE ALTERNATIVE sviluppate da aziende oneste.

I contacted YITH support with a special request regarding a refund, and I want to highlight their professionalism and responsiveness.
Alessandra took the time to review my situation, and Francisco handled the refund very quickly while being polite and efficient.

A truly reliable and customer-oriented team — something rare and greatly appreciated!
Thanks again to the whole YITH team for their help.

Pues la verdad que muy contenta por la atención recibida

Te service was fast and helpfull!

Bought the premium versions of Yith Product Addons and Yith Request a Qoute. Very happy with the products. Easy to setup and very versatile.
Also, fast and competent support.

Excellent customer service, very fast!

Best Support I have ever experienced. The YITH team are extremely helpful and I strongly recommend them for premium wordpress plugins.

I use a lot of YITH plugins, from "Pre-Order for WooCommerce" and "WooCommerce Ajax Product Filter" to "WooCommerce Barcodes and QR Codes." The plugins are really well built.

One of the things that I judge companies for in the WordPress ecosystem is how much they care about WordPress and its values, because if they don't, then you better not get near them. Companies who care contribute and put things on the WP.org repository for people to use. If they don't care about WordPress, not only will it show in their values and branding, but their product quality will be a mess too, because they don't have any guidelines and standards. I can say that YITH cares, and they are pretty fast in following new standards. They were the fastest company to follow and support blocks in their plugins.

In terms of support, I only have a few encounters with them. You don't need the support too much because, as I said, the plugins are really well developed. You may contact them for a customization, and in those times they will be really respectful and answer your requests. That's another thing that I judge a company for: when you contact them, no matter the request, they answer with respect and they tell you what to do. Even if it's not their area of work, they will guide you to do it yourself, but there are companies who basically answer you "We don't have that" or "We will not be implementing that in the future as well" I can say that YITH is otherwise.

Comme de nombreuses autres personnes ici, j'ai eu la mauvaise surprise d'être prélevé pour un renouvellement annuel sans AUCUNE notification par email. Rien dans ma boîte de réception, et bien sûr, rien dans les spams.

Cette absence totale de communication avant un prélèvement est une pratique commerciale volontairement trompeuse. Yith compte sur le fait que vous oublierez cet abonnement pour vous facturer en silence. C'est inacceptable et malhonnête.

Voir que tant d'autres clients ont vécu la même chose confirme qu'il ne s'agit pas d'un bug, mais de leur façon de fonctionner. Fuyez si vous ne voulez pas être piégé par des renouvellements forcés.

I have been using YITH Woocommerce plugins across a number of sites now for the past 5 years. They always work well and any issues are resolved quickly and well by their support team. Knowing YITH plugins are well supported gives great confidence when installing across all my sites.

Terrible product support, nobody replies.

Bought the subscription plugin and the stripe add-on. Seemed to work fine but there is an issue configuring the stripe webhook. I tried their demo and the same error pops up, so looks like a plugin issue. Contacted support but have waited 3 business days and no reply.
Asked agent via chat and they can offer no timeframe for support - so now have to request a refund and look elsewhere.

I'm back to update my 1 star review after finally getting through the dozens of support tickets I placed. I think there are a lot of usability quirks and design flaws that led me to my initial discontent and belief they didn't fully test this plugin, but now that I understand how to get around the quirks and even bugs, I like it. Maybe I'm being generous with the 4 stars, but I'm very grateful for all the features I couldn't find in any other RFQ plugin. They thought of most everything and, though it's not perfect, it gets the job done just fine.

Mi hanno dato risposta subito alle mie domande e con grande professionalità.

Ho avuto il piacere di utilizzare due plugin YITH e, in entrambe le occasioni, ho richiesto supporto per esigenze specifiche del mio progetto. L’assistenza è stata rapida, professionale e super disponibile: mi hanno seguito passo dopo passo fino a trovare la soluzione migliore. Sono davvero entusiasta della scelta fatta, sia per la qualità dei plugin che per l’eccellente servizio clienti!

I've been an agency customer of a variety YITH WordPress Plugins for over a decade. The Plugin support has always been fast and the very few tickets I had to create were resolved quickly. The tickets were always due to my misunderstanding! I like their ecommerce filters for Woo commerce the most. Thank you YITH!