XM  Arvostelua 

555
•
TrustScore 1/5 tähteä

1,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

its scamm, i deposit on news and i took sell position, I won 2700$ they cancelled my trades and gave me back my capital and send me email "final decision" without any reason, and when i asked abou... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

UPDATE FOR XM MANAGEMENT TICKET 4BRHDX: The system is sending the same automated reply regarding my 48000 INR deposit from 14 August 2026. I have shared clear proof: an official letter from... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I have placed a withdrawal since October 2 and Xm hasn't paid me . Only to ne told there's an internal review on my account. When I was losing amd kept depositing, there was no internal review... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

my acc no is 420188031 in xm and my all past deposite and widrowal has no problem. but this time date 30/09/2026 when i add 20k rupy in my xm account , my side payment is done in:- boim-698118940360@b... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Välittäjä
  2. ja myös
  3. Muut kuin pankin rahoituspalvelut
  4. Osakevälittäjä
  5. Sijoituspalvelu
  6. Valuutanvaihtopiste

Yrityksen kirjoittama

Forex, cfd trading on stocks, stock indices, oil and gold on MT4 and MT5. Trade forex online with XM™, a licensed forex broker.


Yhteystiedot

1,2

Huono

TrustScore 1/5 tähteä

555 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 73 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,2

Kaikki arvostelut

(555)

357 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Kurumunuzun 361748921 no.lu işlem…


Kurumunuzun 361748921 no.lu işlem hesabına sahip, yatırmcısıyım.
14.02.2026 tarihinde, web sitenizde belirttiğiniz, TR04 0015 7000 0000 0118 3444 11 no.lu ibana,100 bin tl tutarında eft/havale yaptım.

O günden beri işlem hesabıma fon olarak geçirmediğiniz ve incelemede olduğunu belirttiğiniz rakam için benden çeşitli dokümanlar istediniz.
Hepsini gönderdim.
Tek gönderemediğim doküman “banka tarafından yazılan resmi yazı (anladığım kadarıyla kaşeli/ıslak imzalı istiyorsunuz). Onu da banka vermiyor. Bankaların işleyişlerinde müşterilerine bu tip yazı vermek yok.
Dekont vermek var.
Hesap hareketleri vermek var.
Onları da yolladım zaten.
14.02.2026 tarihinden beri bu içeriklerle dolu adetlerce mesajlaşma, mailleşme oldu kurumunuzla aramda ve nihayet …29.04.2026 tarihinde, incelemenizin bittiğine dair ve ilgili rakamın sizin web sitenizde belirttiğiniz hesapta olmadığını iddia eden bir mail aldım sizden. Bu durum …… lisanslarına sahip olan bir finans kurumunun asla yaşatmaması gereken bir durum.
Ben yatırımcı olarak size gönderebileceğim her bilgiyi gönderdim.
Daha fazlası benim elimde değil.

Konunun yeniden değerlendirilip ilgili rakamın 361748921 no’lu işlem hesabına yatırılması ya da TR960021300000291607700001 no.lu ibanıma eft/havale ile geri gönderilmesini rica ederim.

Aksi durumda konuyu üst düzey yöneticiniz olan Costa Bey’e ve denetimlerine tabi olduğunuz tüm lisans kurumlarına ileteceğim ve paylaşabildiğim her sosyal mecrada da hakkımı aramaya devam edeceğim.

İlgili tüm dokümanları eklerde yeniden görebilirsiniz.

İyi çalışmalar,

İsim Soyisim Harun Bektaşoğlu

14. helmikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Sayın Harun Bektaşoğlu,

Ekibimiz tarafından yürütülen detaylı inceleme kapsamında, söz konusu fonların yerini tespit etmek amacıyla üçüncü taraf ödeme hizmeti sağlayıcımızla (PSP) yakın bir çalışma içerisindeyiz. Bankanızdan kaşeli belgeler temin etme konusunda yaşadığınız zorluğu anlıyoruz. Sağlayıcılarımızdan gelen son güncellemeye dayanarak, bankacılık uygulamanız üzerinden söz konusu işlemi ve bugüne kadarki hesap hareketlerinizi net bir şekilde gösteren bir video kaydına ihtiyaç duymaktayız. Bu, fonların banka hesabınıza geri dönmediğini teyit etmek için uygulanan standart bir güvenlik prosedürüdür.

Gereksinimleri açıklamak ve sonraki adımlarda size yardımcı olmak amacıyla, sonuncusu 28 Nisan ve 30 Nisan tarihlerinde olmak üzere sizinle birkaç kez telefonla iletişime geçmeye çalıştık. Bu meseleyi en az sizin kadar çözmek istiyoruz; bu özel video kaydını aldığımızda, iade veya kredilendirme işlemini sonuçlandırmak için durumu PSP nezdinde bir üst seviyeye taşıyabileceğiz.

Süreç hakkında görüşmek ve bu incelemeyi tamamlamak için gereken her şeye sahip olduğumuzdan emin olmak adına ekibimizden bir temsilci yakında sizinle tekrar iletişime geçecektir.

XM Ekibi 🚀
BÜYÜK. ADİL. İNSAN ODAKLI.

Saanut 1/5 tähteä

Incompetent

Incompetent

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear customer,

As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

I have officially Your funds will be credited in 1 hour” - Proof of Systematic Fraud, Money Laundering, and Unjust Enrichment by XM! all…

I have officially submitted all evidence to the regulatory authorities (Belize FSC and CySEC), and I am just getting started. I have undeniable proof, including chat logs where your representatives explicitly confirmed my deposit and stated, "We have verified your documents and we are crediting your account."
​Despite these official admissions from their own staff, XM Global is now shamelessly denying the existence of my 15,000 TRY deposit. I have shared both your "confirmation" messages and your recent "denial" emails with the regulators to expose this fraudulent manipulation of records.
​Let’s see how your license stands against such clear evidence of fraud and misappropriation of client funds. I will not stop until the global community knows that XM Global deletes confirmed transactions and steals money.

28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I am extremely disappointed with the XM…

I am extremely disappointed with the XM global
I am extremely disappointed with the sudden and unfounded notification I received regarding accounts 113343996 and 113281712. XM’s automated system has flagged me for "cash-back arbitrage," an accusation that is completely false.
I want to state the facts clearly:
1. No Bonus Manipulation: I have never attempted to withdraw, move, or "game" bonus funds between accounts. Any credits provided were used strictly for trading margin as per the Terms and Conditions.
2. Strategy-Based Trading: My trades are based on technical market analysis, specifically Fair Value Gaps (FVG) and stock strategies. I am not an "arbitrageur"; I am a trader making decisions based on price action.
3. Unfair Automated Flags: It seems XM’s system is incorrectly flagging users who manage multiple accounts or trade specific patterns.
I have been a loyal client, and to be accused of fraudulent activity without any evidence or human review is insulting. I am demanding a manual investigation by a compliance officer immediately. If my account status is not restored and this false flag is not removed, I will be escalating this complaint to the FSC (Belize) and other relevant financial regulators.
XM Team: Do not give me a generic "contact support" response. I have already emailed your complaints department. I need a real person to look at my trade history and fix this error.

i request people do not trust this broker. its a pure scam. they didnt even contact me.

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear Maninder kaintyura,

Our specialized departments conducted a thorough review of your trading activity. This review identified patterns consistent with bonus and cash-back arbitrage, which involves strategies specifically designed to exploit our trading conditions and incentive programs. Such practices are a direct violation of our Terms and Conditions. As a result, the decision was made to terminate the business relationship and a formal "Important Notice" was sent to your registered email address explaining this outcome.

Regarding your remaining balance of $46.37, please be aware that the minimum withdrawal amount for cryptocurrency is $50. You may make a minimum deposit to reach this threshold in order to withdraw the total remaining funds. However, given the nature of your dispute and your request for a manual review, we highly recommend that you escalate this case to our Compliance team for a final investigation and resolution.

This decision is based on established system checks and internal policies designed to maintain a fair trading environment. For more information, please refer to the Important Notice email in your inbox. If you have further questions or need guidance on reaching the Compliance team, you can contact our Customer Experience team at support@xm.com.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

Zero customer service cm blocked my…

Zero customer service xm blocked my profit and disabled my account claming i was using bonus to arbitrage i don’t even nnow what that means

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear Saad Nou,

We’re sorry to hear about your experience and understand your concern.

Please note that promotional bonuses are subject to specific terms and conditions, including restrictions on certain trading practices such as arbitrage. In cases where these conditions are breached, accounts or profits may be adjusted in line with the applicable rules.

That said, we understand this may not have been clear, and we would like to review your case in detail and provide a proper explanation.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply there with your account details so we can locate your account and investigate this thoroughly.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Saad Nou,

Following a thorough investigation by our specialized departments, your account was identified as being involved in fraudulent activity, specifically related to bonus arbitrage. This practice involves using bonus funds in a way that exploits our trading conditions, which is a direct violation of our Terms and Conditions. As a consequence of these actions, we have nullified the associated profits and permanently closed the account.

Please be assured that these policies are clearly outlined in the agreement accepted upon registration and are strictly enforced to maintain a fair trading environment for all our clients. The decision regarding the closure and profit adjustment is final.

For more detailed information regarding the specific reasons for this action, we suggest checking the Important Notice email sent to your inbox. If you still need clarifications or have further questions, you may contact our Customer Experience team at support@xm.com.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

I always use skrill and Neteller to…

I always use skrill and Neteller to deposit into my trading account. Now XM removed everything and left me with only bank card method with is a problem in my country banks with XM

26. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear Nicholas Moketsane,

Thank you for your feedback.

We understand how this can be inconvenient, especially if bank card methods are not ideal in your location.

We would like to review your account and check what alternatives may be available to you. We’ve sent you a Find Reviewer request on Trustpilot. Please reply there with your account details so we can assist you further.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

Withdrawal missing - Refusal to provide ARN number".

Mon retrait par carte du 26 mars 2026 n'est jamais arrivé. Le support refuse de me transmettre l'ARN pour que je puisse faire les recherches avec ma banque."
Nous utilisons des cartes bancaires au porteur , donc pas forcément reliées à un compte.
La banque a besoin des informations sur le transfert pour régulariser la situation.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Bonjour Auriol rommel,

Afin que nous puissions vous aider mais aussi pour être parfaitement transparents dans nos réponses, nous demandons aux personnes écrivant des commentaires de fournir leurs informations pour que leur expérience avec nous soit vérifiée. Nous avons adressé un message privé vous demandant des éclairages pour que nous puissions savoir ce qui a pu se passer avec votre compte ; n’hésitez pas à nous répondre.

L’équipe XM 🚀
GRAND. JUSTE. HUMAIN.

Saanut 1/5 tähteä

I made a payment of INR 15,000 to my XM…

I made a payment of INR 15,000 to my XM trading account (Account ID: 430253997) on 24 April 2026 through Google Pay. The payment was successfully debited from my bank account, but the amount has still not been credited to my XM wallet even after 48+ hours.

Transaction reference ending with: 8991

I have already contacted XM support and shared the payment proof and details, but I have not received a proper resolution yet.

Please help verify this transaction and resolve the issue as soon as possible.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear RAJVIR SINGH,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

Very disappointed with XM broker

Very disappointed with XM broker. My stop loss (only $4 risk) was not executed, and the price went far beyond it, causing a full margin call and wiping my account. There was no major news at that moment, yet support simply blamed “market conditions” and refused to take responsibility. I expected better protection and fairness from a broker. Not recommended.

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear Frfr Fr,

As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.

XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear Frfr Fr,

We've attempted to contact you via the Find Reviewer process on Trustpilot, but unfortunately, we haven't gotten a response. Without this information, we can't address your concerns adequately.

Please provide your account details or any further information so we can assist you better.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 5/5 tähteä

my Deposit is still not resolved EWZTSK…

Update; issue resolved within few hours, though i was worried

my Deposit is still not resolved EWZTSK i have deposited a 10k very irresponsible team. get out of play store if possible. I trusted you and you are the worst of the worst

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Hello akmal vp,

Thank you for your update! We’re sorry for the concern this situation caused. We understand how stressful deposit delays can be.

We’re glad to hear the issue was resolved within a few hours and your funds were credited. Occasionally, such delays can happen due to payment processing checks, but our team always works to resolve them as quickly as possible 😊

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

Scam platform because they can kicked…

Scam platform because they can kicked out anytime when you are in loss but they are mentioned 20% of loss

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear Dip Panda,

As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.

XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear Dip Panda,

We reached out through the Find Reviewer process on Trustpilot to obtain more details, but we haven't received a response. Without this information, we can't address your concerns effectively.

Please consider providing your account details or any additional information so we can assist you further.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

I have deposited funds of 1015$ via…

I have deposited funds of 1015$ via crypto currency and the amount were deducted from my side but funds are still not reflected in my account and it's been a month i have asked them to refund my funds but they're not even responding. My MT5 Account no: 401059802 SERVER : XMGLOBAL- MT5 15 such a pathetic service i would never recommend anyone for this platform.

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear HASIBULLAH SHAIKH,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear HASIBULLAH SHAIKH,

Following a review by our team, we have been attempting to initiate a formal investigation into this transaction. However, the documentation provided so far has been incomplete. To track a crypto transaction on the blockchain and open a case with our payment providers, we require a clear and unmasked Proof of Deposit that displays the following in a single view: the Transaction Hash (TxID), the destination address, the exact amount, and the date.

We have reached out to request these specific details multiple times to ensure we can locate your funds, but we have not yet received the full information required. Our Client Relation Managers have also attempted to contact you via phone to assist with this process, but were unable to reach you.

A member of our will reach out to you again very soon to guide you on the exact documents needed so we can resolve this urgently and ensure your funds are accounted for.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

I have sent the details of my deposited…

I have sent the details of my deposited amount, but it has still not been credited. I contacted them on WhatsApp and through the message center. I have tried all their contact options, but I am not getting any reply. Everyone, please be careful.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear Abdul Salam,

We’re sorry to hear about your experience and understand how frustrating this must be.

We would like to review your case as a priority and ensure your deposit is properly traced and resolved.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply there with your account details and transaction information so we can locate your case and investigate this thoroughly.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

XM is thief

My trading account number is 352204413, yesterday I deposited 202USD, and I have make profit 191USD, but after few hours stolen my all profit, and when I try to ask live chat they not support anything and so rude, and they said read email from XM, but when I read email there read they removed bonus because I break there rules, but this cheater broke can not say what I break rules, and if u remove bonus I don t care, but how u stealing my profit, if u not my profit amount so I going to make ur complaints against XM at Police station near me, and I advise all traders if who have same problems like this go to police station and make complaint against with this cheater broker, and I told review team here don t say I have contact with ur support team, because I contact with them but they say they can not do anything, now I give my detail already my account number is 352204413, in last if XM not return my money I will make complaints again XM and share all review platform

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear Kanda Yolphum,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

XM Global is withholding my funds with…

XM Global is withholding my funds with no clear justification

I am sharing my experience to warn others about serious issues I faced with XM Global.

Client ID: 57277170

My account has been under review for an extended period, and my withdrawal has not been processed despite full compliance with all requirements.

I have submitted all requested documents, including a stamped bank statement, and followed every instruction given by XM Global. However, the situation remains unresolved.

Key concerns:

My withdrawal requests have been repeatedly delayed or rejected without a clear explanation
No meaningful response has been provided despite multiple follow-ups
I am only receiving generic replies stating that my case is “under investigation”
No timeline or resolution has been given

This level of delay and lack of transparency is extremely concerning when client funds are involved.

What makes this situation worse is that:

XM Global accepted my deposit without issue
But is now restricting access to my funds
Without providing a clear and justified reason

This behavior raises serious concerns about how client funds are handled.

For full transparency, I have already escalated this issue to:

Cyprus Securities and Exchange Commission
Financial Services Commission Belize
Financial Commission

All supporting documents have been submitted.

⚠️ As of now, the issue is still unresolved.

I strongly advise anyone considering XM Global to proceed with extreme caution.

I am still requesting a fair resolution:

👉 Process my withdrawal and release my funds without further delay.

🔴 Update – April 22, 2026

XM has responded publicly again, but unfortunately, nothing has changed.

I am still receiving the same generic response:
👉 “Your case is under investigation”

However:

No explanation has been provided
No timeline has been given
No resolution has been offered

This means that despite multiple follow-ups and escalation, my issue remains completely unresolved.

What is most concerning:

XM accepted my deposit without any issue
But is now restricting access to my funds
While providing no clear justification

This pattern raises serious concerns about how client funds are handled.

For transparency:
I have already escalated this matter to:

Cyprus Securities and Exchange Commission
Financial Services Commission Belize
Financial Commission

All evidence has been submitted.

⚠️ As of today:
No real response. No progress. No access to my funds.

I will continue to update this review until this issue is resolved.

I strongly advise others to be extremely cautious when dealing with XM Global.

👉 I am still requesting a simple and fair resolution:
Process my withdrawal and release my funds immediately.

🔴 UPDATE (April 28, 2026):

Despite all previous escalations, including formal complaints, regulatory contact, and multiple follow-ups, I have still received NO response from XM.

This is no longer a delay — this is a complete lack of communication.

My account remains under review, my withdrawal is still not processed, and no clear explanation has ever been provided.

At this stage, this situation may be considered as withholding client funds without justification.

I have fully complied with all requirements and submitted all requested documents.

⚠️ There is still no resolution.

I will continue to escalate this case publicly and through all available channels until it is resolved.

Account: 57277170

🔴 UPDATE – May 27, 2026

My case remains unresolved.

Since my previous updates, I have continued to cooperate with all requests made by XM, including providing additional documents and verification information.

The withdrawal process has changed multiple times. I was first asked to provide bank account documentation, which was reviewed. Later, I was instructed to use alternative withdrawal methods. After following those instructions, my withdrawal request was again rejected.

I have also received requests related to account verification and cryptocurrency wallet documentation. Despite my cooperation, I still have not received a clear resolution regarding the return of my remaining funds.

My primary concern is no longer the trading account itself, but obtaining a clear answer regarding:

• The status of my remaining balance.
• The withdrawal method that will be used.
• The expected timeframe for resolution.

I continue to communicate with XM and the relevant authorities and will update this review based on actual progress and documented outcomes.

Account: 57277170

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
XM -logo

Vastaus yritykseltä XM

Dear mohamed ali,

We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

I had made a deposit of Rs 8000, not received since 5 days.

I had made a deposit of Rs 8000, on 13th of april through online bvank transfer but havent recived the funds even in 1-3 business days and its been 5 days since. The response even after submitting requests and mailing are dissappointing, i need a real person to connect to regarding my issues rather than a llive chat bot. The service is absolutely disspointing. The deposits need to be credited to my XM account as soon as possible or i will be filing an report in my nearest police station.

13. huhtikuuta 2026
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XM -logo

Vastaus yritykseltä XM

Dear Vipul Patharkar,

We’re sorry to hear about the delay and understand your frustration.

We would like to urgently review your transaction and ensure it is either credited or properly traced.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply there with your account details and transaction reference so we can locate your deposit and investigate this as a priority.

XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear Vipul Patharkar,

We attempted to gather more information through Trustpilot's Find Reviewer process, but unfortunately, we haven't heard back from you. Without this information, it's difficult to address your concerns properly.

Please share your account details or any other information so we can assist you further.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

I am very disappointed with the…

I am very disappointed with the withdrawal process. My account number is 88848253. I was informed that my account was suspended and that I needed to submit documents to withdraw my remaining balance. I submitted all the required documents and later received confirmation that everything was approved.

After that, I requested a withdrawal of 1141.70 through cryptocurrency. It has now been more than 24 hours, and I still have not received the funds in my crypto wallet.

I have already contacted support but have not received a proper update yet. This delay is very frustrating, especially after completing all verification requirements. I hope the company resolves this issue as soon as possible.

13. huhtikuuta 2026
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Vastaus yritykseltä XM

Dear Ritesh Patel,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
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Dear Ritesh Patel,

Following a review by our specialized departments, your account was restricted because the facial verification required for cryptocurrency withdrawals did not match the registered account holder. While the documents you recently submitted have been accepted by our team, our investigation found a new inconsistency: the name on your registered profile does not match the name on the bank documentation provided.

To ensure the security of your funds and comply with regulatory standards, we cannot process the withdrawal of 1,141.70 until we receive a matching bank statement that clearly shows your full name as it appears on your account. Once this correct document is provided and verified, we will be able to proceed with your request.

We apologize for any confusion caused by the approval of previous documents. These security steps are necessary to ensure that funds are released only to the verified account holder.

For more details on the specific requirements, please check the Important Notice email in your inbox. If you have any further questions, you may contact our Customer Experience team at support@xm.com.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

“I am still waiting for my deposit made…

“I am still waiting for my deposit made on 31 March 2026. It has been a long delay with no proper update or resolution from your side, which is very disappointing.

Payment Details:
Amount: ₹50,000
Date & Time: 31 Mar 2026, 12:32 PM
UPI Transaction ID: 645649495999
Sender Name: Tejendra Pal Singh
Sender UPI ID: tejender.007@okicici
Receiver Name: Shivam Sunil Jagdhan
Receiver UPI ID: q236450725@ybl

The payment was successfully completed from my side, but the deposit is still not credited. Despite sharing all these details, no proper support has been provided.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä XM

Dear tejender singh,

As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

withdrawals aren't payed out

withdrawals aren't payed out

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä XM

Dear preetham,

In order for us to help you and also to be transparent with our responses, we do ask reviewers to verify their experience with us by providing their details. We have messaged you privately requesting your personal insights so we can look into what may have happened to your account. Please get back to us.

XM Team 🚀
BIG. FAIR. HUMAN.

Saanut 1/5 tähteä

I had a very disappointing experience…



I had a very disappointing experience with XM Global. After making a deposit, the funds were not reflected in my trading account even after a significant amount of time. Despite sending multiple emails and raising complaints, the response has been slow and not helpful.

The lack of transparency and delay in resolving financial issues is extremely concerning. When it comes to money, users expect quick and reliable service, but that was clearly not the case here.

I would advise others to be cautious before depositing funds, as the support system does not seem efficient in handling urgent issues. Overall, my experience has been frustrating and stressful.
Still i have deposited 103 dollars on 14th april done full process and they have not sent me my funds deposit and still not assessed my complaint I have lost the money as you may refund it or reflect it into my account.Because I have no any contact to the further merchant your company provide us to pay them still i have sent many proofs and issues and emails not yet got any resolution. As they only provide assisted answers only.

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä XM

Dear Parul Soni,

We’re sorry to hear about your experience and understand how stressful this situation must be, especially when it involves funds not being reflected in your account.

We would like to urgently review your deposit, complaint history, and submitted evidence to ensure your case is properly investigated and resolved.

We’ve sent you a Find Reviewer request on Trustpilot. Please reply there with your account details and transaction information so we can locate your case and assist you as a priority.

XM Team 🚀
BIG. FAIR. HUMAN.

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