its scamm, i deposit on news and i took sell position, I won 2700$ they cancelled my trades and gave me back my capital and send me email "final decision" without any reason, and when i asked abou... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
UPDATE FOR XM MANAGEMENT TICKET 4BRHDX: The system is sending the same automated reply regarding my 48000 INR deposit from 14 August 2026. I have shared clear proof: an official letter from... Näytä lisää
Yritys on vastannut
I have placed a withdrawal since October 2 and Xm hasn't paid me . Only to ne told there's an internal review on my account. When I was losing amd kept depositing, there was no internal review... Näytä lisää
Yritys on vastannut
my acc no is 420188031 in xm and my all past deposite and widrowal has no problem. but this time date 30/09/2026 when i add 20k rupy in my xm account , my side payment is done in:- boim-698118940360@b... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Forex, cfd trading on stocks, stock indices, oil and gold on MT4 and MT5. Trade forex online with XM™, a licensed forex broker.
Yhteystiedot
Suite 101, 63 Eve Street, 1021, Belize City, Belize
- +501 223-6696
- support@xmglobal.com
- xmglobal.com
1,2
Huono
555 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 73 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ho richiesto prelievi ma non arrivano
Ho richiesto prelievi ma non arrivano, stanno continuamente in elaborazione.
La loro risposta è sempre che ci stanno lavorando.
Ho portato un conto da 500 a svariate migliaia, non fanno prelevare.
Molto deluso, avevo aspettative alte dopo averli conosciuti a diverse fiere finanziarie.
Provvederò alle segnalazioni agli Enti Regolamentatori cySEC e Consob.
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Gentile Gabriele,
dato che non siamo in grado di risalire al tuo conto XM utilizzando Trustpilot, ti chiediamo di rispondere al messaggio che ti abbiamo inviato privatamente, inviandoci le informazioni necessarie per permetterci di investigare l'accaduto.
Il team di XM 🚀
GRANDE. EQUO. UMANO.
Bahut hi bekar broker hai
Bahut hi bekar broker hai
Diposte karne k bad
Paisa bank se cut jata hai xm wallet me add nhi hota hai
Broker ko mail krne par v koi responce nhi leta hai
Xm acount no #323768709
Jaldi se mera problem solve krne k kosis kre
Nhi to legal action lunga
Aur mera bahut sa dost log xm brket use krta hai
Mai sabko dusre broker me acount open karwa dunga
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
प्रिय Sunita Devi,
ताकि हम आपकी मदद कर सकें और हमारे उत्तरों में पारदर्शिता बनाए रखने के लिए हम समीक्षकों से अनुरोध करते हैं कि वे हमें पूर्ण विवरण देकर अपने अनुभव को हमसे सत्यापित कराएँ। हमने आपको निजी संदेश भेजकर आपसे अनुरोध किया है कि अपनी निजी अंतर्दृष्टियों से हमें अवगत कराएँ, ताकि हम आपके खाते के साथ जो हुआ है, उसकी छान-बीन कर सकें। कृपया हमसे संपर्क करें।
XM टीम 🚀
बड़ा। निष्पक्ष। मानवीय।
A/C 341874999
A/C 341874999
when i made profit they cancel my profit and block my profit I tried many times but they didn't respond please stay away from this fraud platform they will never give you any profit please do not waste your money here.
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Abu Bakar,
Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.
Thank you for your patience.
XM Team 🚀
BIG. FAIR. HUMAN.
I trusted them because they advertised…
I trusted them because they advertised 1:1000 leverage, but during major news events they suddenly reduce it to 1:250. This feels very misleading and unfair to traders and also they charged swap for Saturday and Sunday
When I contacted support, they said the leverage is locked to 1:250 on Fridays “for client account protection.” Honestly, that explanation makes no sense. It’s our account and our choice how much leverage we want to use. If someone wants to take higher risk or grow their account aggressively, that should be up to the trader not forced restrictions during the most important trading times.
The biggest issue is that major market-moving news events usually happen on Fridays, and that’s exactly when they reduce leverage. Because of this, many trades cannot even open properly due to margin limitations. Advertising 1:1000 leverage and then restricting it during high-volatility periods feels deceptive and unfair.
Very disappointing experience. Traders should be clearly informed about these restrictions before depositing money.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Asim Habib,
In order for us to help you and also to be transparent with our responses, we do ask reviewers to verify their experience with us by providing their details. We have messaged you privately requesting your personal insights so we can look into what may have happened to your account. Please get back to us.
XM Team 🚀
BIG. FAIR. HUMAN.
Trading id - 113381941.....8 days passed but deposit not credited in my account.....
Its been 8 days now and I am still waiting for my deposit of 1500 inr that I made by mistake instead of 15000 inr ...I already sent utr number ..payment proof and bank statement to xm but still they are saying that it's under investigation....
Whoever is planning to trade in xm ..please be careful ....I am tired of following xm now.....they don't care about their clients at all ...I have filed UPI complaint against its payment provider to NPCI as he is holding my funds illegally and not confirming xm........really very very disappointed with this broker.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Arun Parmar,
Thank you for providing us with the required information. Our team is currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.
Thank you for your patience.
XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Arun Parmar,
After reviewing your case, we can confirm that both of your reported deposits were investigated by our relevant teams and have now been successfully located. We would also like to clarify that one of the deposits was made with an amount different from the one instructed on the payment page. Although such discrepancies can make the tracing process more complex, an exception was made and the funds were successfully identified.
Throughout the investigation, our Customer Experience team kept you informed that the case was being reviewed with the relevant Payment Service Provider, which is an independent third party involved in processing transactions. Unfortunately, investigations of this nature can sometimes take additional time before a final outcome is received.
We understand that waiting for a resolution can be frustrating, and we sincerely apologise for any inconvenience caused. A member of our team will reach out to you soon to ensure that all aspects of your case have been clarified.
XM Team 🚀
BIG. FAIR. HUMAN.
Worst experience in XM global : poor customer service!!!
I am writing to report a serious problem I have experienced with the XM Global app regarding a delayed local bank transfer that has still not been resolved.
My report request code : RJNTO1
On May 1, I made a local bank transfer from my Axis Bank account in India to my XM Global trading account number 410806636 for an amount of ₹49,190(500USD). The money was successfully debited from my bank account and, according to my bank, has been credited to the recipient. However, this amount has still not been reflected in my XM Global trading account.
Since noticing that the funds were missing, I have contacted XM Global customer support multiple times. They asked me to provide proof of the transfer and I sent all the relevant documents as requested. Despite sending multiple proofs, they’ve again sent a message saying “we will need your detailed proof of the payment made were the date, amount, payment reference are clearly visible to further investigate the case with our PSP.” And again I have to keep sending the bank statement, screenshots of mail and message confirmation from my bank side. This keeps going back and forth but NO proper response or solution from their side, and my money remains neither in my trading account nor refunded to my bank.
I’m a pregnant woman, and this is seriously taking a toll on my mental health.
I request XM to show me proof of the recipient that the mentioned amount has not been credited to that account on May 1st!!!!!! I don’t know Why is there still a delay in spite of sending all the proofs along with UTRI number for reference!
I request that XM Global immediately go resolve this and credit the full amount of ₹49,190(500USD) to my trading account 410806636 without any further delay, or, if this is not possible, initiate a full refund to my original payment method. I expect a clear and prompt resolution to this issue, as this situation is causing me serious concern about the safety of my funds.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Catherin Judith,
Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.
Thank you for your patience.
XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Catherin Judith,
We are sorry to hear about your experience and understand how frustrating it was to wait for your deposit to be credited.
Following our review, we can confirm that your payment was successfully located after the required documentation was provided and was credited to your trading account on 12 May. We understand that having to provide additional payment details during the investigation may have been frustrating, but these details were required to allow the payment provider to trace the transaction.
A member of our team will reach out to you soon to follow up on your concerns and provide any further assistance you may need. We appreciate your patience and cooperation throughout the process.
XM Team 🚀
BIG. FAIR. HUMAN.
I have been trying to resolve my issue…
I have been trying to resolve my issue with this company since 4th February, but even after more than 3 months, I still have not received any proper solution.
The company asked me multiple times for payment proofs and bank statements related to 99,000 INR and 15,000 INR, and I submitted all requested documents several times. Despite full cooperation from my side, I continue to receive delays and no final resolution.
I also contacted support, managers, and followed every instruction given to me, but the matter is still unresolved. I waited patiently and avoided posting multiple negative reviews because I genuinely hoped the company would solve the issue professionally.
This experience has been extremely stressful and disappointing for me as a trader. I only want a fair and transparent resolution to my case.
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Sumit Singh,
Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.
Thank you for your patience.
XM Team 🚀
BIG. FAIR. HUMAN.
Poor spread & poor service
Poor spread & poor service, they take too much time to process the funds, stay away from this broker.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Saad Afzal,
As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.
XM Team 🚀
BIG. FAIR. HUMAN.
My experience is terrible with this…
My experience is terrible with this app.My account number is 381409236.i have sent many mails for the delayed deposit of 26th march of rs 30000 but they have not replied yet .and theie customer care team are highly trained to give generic replies so i advise everyone not to use this app.and anyone can help me to take my money back because it is my hard earned money.I have even submitted the delayed deposit form too
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
I deposit through my binance with…
I deposit through my binance with crypto but they didn't sent and my binance agent give me all proofs that xm have my funds but they didn't send to me from one month please don't work with xm
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Hanzala,
We’re sorry to hear about your experience and understand your frustration regarding the delayed crypto deposit.
Please note that crypto transactions may sometimes require additional verification and tracing with payment providers before funds can be credited.
We would like to review your case and transaction details as a priority.
We’ve sent you a Find Reviewer request on Trustpilot. Please reply there with your account details and transaction information so we can investigate this thoroughly.
XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear VICENZO,
After receiving your report, our Customer Experience team promptly requested the necessary information and escalated the matter to the relevant department for investigation.
Following a thorough review, it was determined that the deposit was not completed according to the required payment instructions. The case was re-examined after your follow-up, and the outcome remained unchanged. The findings and relevant explanations were communicated to you by our team.
We understand that this situation is disappointing, however it is important that all payment instructions displayed during the deposit process are followed carefully to ensure transactions can be processed correctly.
Should you have any further questions, a member of our team will reach out to you soon and assist you further.
XM Team 🚀
BIG. FAIR. HUMAN.
Scam broker 07.05.2026dan…
Scam broker 07.05.2026dan nurislamrashidov664 emaılım 600000so'm depozıt qıldım halı hısobımga kelıb tushmadı.Umuman depozıt qılmanglar. Yolgonchı broker XM. 72 soat utdı tulov qılganımga.
10. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Mirjalol Amanov,
As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.
XM Team 🚀
BIG. FAIR. HUMAN.
Pésimo bróker
6 meses y no contestan sobre mi red reclamo e colaborado entregándoles todo la información solicitada pésimo bróker
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Estimado Walter,
Puesto que podemos ver su cuenta de XM en Trustpilot, le solicitamos que responda a nuestro mensaje privado y nos facilite la información necesaria para que podamos investigar sus reclamaciones.
El equipo de XM 🚀
GRANDE. JUSTO. HUMANO.
Thank you for your response.
Thank you for your response.
I have already provided my account details and communicated with your support and compliance departments multiple times regarding this issue.
My concern remains the extreme spread widening that triggered the stop-out despite the account being hedged.
I am currently escalating the matter through the Financial Ombudsman process and hope the case can still be reviewed fairly.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Mt5 430209025
Mt5 430209025
You asked me for additional documents and it was verified on 22 and then my withdrawal was approved and suddenly when I didn't received my withdrawal and complain about it you said after 7-8 days amount reversed by bank and your note was that account detail was incorrect im using it daily how that account detail is wrong and neither you are accepting new details when I again requested for withdrawal I received notifications for money laundering and then again you asked for 3-4 documents and that also provided and then again rejected and then you asked stamped bank statement that also I have uploaded from 3 days and still in review and when I asked validation team for verify they keep on copy and paste one thing something your account is suspended that I already know I submitted documents for withdrawal of my remaining fund and do whatever you want with account I don't want profit atleast refund my money that I have deposited...
Soo slow service never expected this from xm
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Arya Yadav,
We understand your frustration regarding the time it has taken to process the withdrawal of your remaining funds, and we would like to provide clarity on the status of your account.
Following a review by our specialized security and compliance departments, your initial withdrawal request was flagged and placed on hold because the required facial verification failed. Our records indicate that the verification attempt was made by a different person and not by the registered account holder. As a regulated broker, we must implement these security measures to ensure that funds are only released to the verified owner and to prevent unauthorized third-party access.
We can confirm that while your documents were approved on April 22, 2026, the subsequent rejection occurred because the provided bank details did not match the information on your registered profile. This is why you were requested to provide a stamped bank statement for further investigation. This process is necessary to ensure the withdrawal is processed correctly to the verified payment account of the registered client.
Our team is currently reviewing the latest documents you uploaded. We ask for your patience while this final verification is completed. These security steps are essential for the protection of your funds and to meet our regulatory obligations.
For more details on the specific requirements or the status of your review, please check the Important Notice email in your inbox. If you have further questions, you may contact our Customer Experience team at support@xm.com.
XM Team 🚀
BIG. FAIR. HUMAN.
Dissatisfied with XM ‘service’…
I have been unable to login to my XM account or the XM app for some time now. impossible to get any real support, despite having sent 3 emails and getting a false narrative from the ‘human’ support. The AI support is useless. I will be logging an official complaint with the regulatory organisation FSCA tomorrow morning.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Johnny B Goode,
We’re sorry to hear about your experience and understand how frustrating it must be to be unable to access your account or receive the support you expected.
We would like to review your case as a priority and assist you further.
We’ve sent you a Find Reviewer request on Trustpilot. Please reply there with your account details so we can locate your account and investigate this thoroughly.
XM Team 🚀
BIG. FAIR. HUMAN.
XM Deposit missing since 15th April 2026
I am writing this review regarding an unresolved missing deposit linked to Account ID: 341882369.
This issue has been ongoing for over 20 days with no resolution or proper tracking.
Despite multiple contacts with customer support and live chat:
No case or reference number was ever created
Live chat confirmed that no internal case exists
My submitted documents (including confirmation screenshots) were not verified
Support repeatedly redirected me to email without providing any tracking or escalation details
I also have not received any meaningful email response for over 14 days, despite multiple follow-ups with all required documents attached.
At this point, there is no visible investigation process, no case tracking, and no clear communication regarding this issue.
The issue remains unresolved at the time of this review.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Abdul,
Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.
Thank you for your patience.
XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Abdul,
After reviewing your case, we can confirm that the delay was caused by a misunderstanding regarding the payment method used for the transaction, which resulted in the initial investigation being raised incorrectly. Once the necessary clarification was obtained, the correct investigation was submitted to the relevant team.
We are pleased to confirm that the deposit was subsequently located and successfully credited to your trading account. We sincerely apologise for the inconvenience caused by the delay and any confusion regarding the investigation process and communication you received during this period.
We appreciate your patience while the matter was being resolved. A member of our team will reach out to you soon should you require any further assistance or clarification.
XM Team 🚀
BIG. FAIR. HUMAN.
worst experience with xm
worst experience with xm. Firstly withdrawal process is very very slow and worst in whole industry. lastly when i got the withdrawal in my bank account, it was kept on hold by Cyber Crime Department due to digital arrest and a digital complaint was filed against me.
I Request to everyone whoever reading this comment to stay away from XM.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
DO NOT TRSUT ANY SERVICES FROM THIS…
DO NOT TRSUT ANY SERVICES FROM THIS COMPANY im sure you read all the reviews and their generic replies, then dont even reply to emails after saying they want to help in replies here- Basically i applied for copy trading and in simple words- his pnl reflected a profit of 10% and i got a profit of 10% which was 16$. Okay? makes sense? His pnl shows positive with small position loss first of 5% then he made it back in profits. ok so my account should also has removed 5% first (exactly how i got my profits proportinate first) and the overall positive pnl but NO his 5% loss got my entire capital wiped out whereas previous day his 10% profit i only got 10% of profit. so when he made 10% profit i made 10%. when he made 5% loss i made 100% on my entire capital!!!!! Proper scam and theyre not even willing to look into it and even threatened to BLOCK ME FROM CUSTOMER SERVICE HAHA. Stick with propr brokers like gtcfx with good services.
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Hash,
Thank you for sharing your feedback. We understand your frustration regarding the results of the strategy you followed and the concerns you’ve raised about the proportionality of your losses compared to the Strategy Provider’s performance.
Following a thorough investigation by our specialized team, we have reviewed the specific trades in question. While a Strategy Provider's overall PnL may appear positive over a certain period, the investigation confirmed that specific losses did occur within the strategy’s active positions. Because copy trading operates on a proportional basis, these losses were reflected in your account. Depending on the leverage used and the margin available in your specific investment, even small percentage losses in the master strategy can have a significant impact on an individual follower's capital.
We value your participation in our platform and want to ensure you have a clear technical understanding of how these market movements affected your balance.
A member of our team will reach out to you soon to discuss the findings of the technical review in detail and address your concerns regarding the support you received.
XM Team 🚀
BIG. FAIR. HUMAN.
My withdrawal cancellation
Hello, Trustpilot family and users—it’s great to have you here.
My XM account number is: 335221091
*XM has removed and canceled crypto withdrawals from my XM account. *I made a $900 withdrawal to my bank via IBAN, and XM sent it.
*But it’s automatically canceling all my subsequent withdrawals. The reason was explained in the email I received: “You deposited via crypto; please withdraw via crypto.”
*Live support, support xm.com, kycc.team xmglobal.com, and tuskish.support xm.com are not responding to my emails. My issue has not been resolved.
*My crypto usage has been disabled—why am I receiving this email? Why are you canceling my withdrawals? Please fix this error.
When my funds arrive, I’ll post here to confirm I’ve received my payment; if the payment doesn’t come,
I’ll file a complaint on fsc.org.bz and sikayetvar.com.
Please resolve this issue immediately. Best regards.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Deniz,
We’re sorry to hear about your experience and understand your concern regarding the cancellation of withdrawals.
We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.
Thank you for your patience.
XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Deniz,
Following a thorough investigation by our specialized departments, your trading profile was identified as violating our policies, and your account was subsequently flagged for abuse. As a result, the business relationship has been permanently terminated.
Regarding your remaining funds, we can confirm that all of your withdrawal requests have now been completely processed and sent from XM's end. Your trading account currently holds a zero balance, meaning all available funds have been successfully released to you.
Because all funds have been fully returned and the account has been closed due to the policy violations, this matter is considered resolved on our side.
For more detailed information regarding the specific findings of our review and the closure of your profile, please refer to the Important Notice email sent to your inbox. If you still need clarifications or have any remaining questions, you may contact our Customer Experience team at support@xm.com.
XM Team 🚀
BIG. FAIR. HUMAN.
I useing xm 2 year go but its fisrt…
I useing xm 2 year go but its fisrt time scam with me i deposit 1400$ and i make 5000$ porfit and now sent me email your account is close you have do violation for that your account is close and i asking what vioaltion i do you close my account than he not give me any answer its scam dont thing he give you bouns he all do with you scam
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä XM
Dear Saad Ismail,
As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.
XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear Saad Ismail,
We reached out through the Find Reviewer process on Trustpilot to obtain more details, but we haven't received a response. Without this information, we can't address your concerns effectively.
Please consider providing your account details or any additional information so we can assist you further.
XM Team 🚀
BIG. FAIR. HUMAN.
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