Xerjoff  Arvostelua 

Great and fast Customer Service via WhatsApp
„Problem“ succesfully solved within 5 minutes 😍

Marvellous fragrances. I am a fan of Lira, sillage and projection are amazing. The quality of the products are wonderful.
Excellent customer service, they took care of my enquiry providing thoughtful answers. Brand of Excellence. Thank you.

The best! Literally the best.

I buy online xerjoff and all is perfect.Thank you!the last parfume is Holiysm and for me is perfect.Is a parfume from another world, aristocratic and mystic,and i think that Holiysm was created to make the strong relation with land, with history and with the poerfull energy of universe. Holiysm is a story, and i belive in this story! Thank you,Alice, for your advice! You open for me a new world! M.

Customer service 10/10!

Had misordered a perfume and wrote an email to the customer service, within a few hours the issue had been solved and i got my new order confirmation! just astonishing

Mein bestelltes Parfüm war undicht .Aber dank des Kundendienstteams haben sie mir geholfen, das Produkt zurückzusenden und es zu tauschen. Ich freue mich auf meinen Duft und freue mich sehr über die schnelle Lösung des Problems. Vielen Dank an das Team für die höfliche und freundliche Art. Es ist wirklich sehr angenehm und wertvoll für den Kunden, zu wissen, dass sie nicht ohne Antworten auf Fragen zurückbleiben.

Fondamentalmente sono innamorata dei loro profumi, oltre a questo vorrei sottolineare la mia esperienza con l’assistenza clienti su Whatsapp, sono stati velocissimi a gestire sia il problema che la risposta ai messaggi, sono gentilissimi e molto disponibili.

Website is easy to use. And staff ready to help if you hv any issues. Really recommend.

Ich habe mir einen 15 ml tourino 21 für 65 chf bestellt. Soweit alles gut, dann aber kamen 29 chf versandkosten obendrauf. Dies hatte ich akzeptiert und ihn in die schweiz liefern lassen. Ein tag danach als er angekommen ist kam eine zoll rechnung von 27 chf. Somit habe ich etwa 120 chf für 15 ml von dem tourino 21 bezahlt. Ich würde es nicht weiterempfehlen von der offiziellen Webseite zu Kaufen.

very good and nice customer service, write back quickly and take time for you and your problems and do their best to help you and your problems

I ordered to Switzerland, unfortunately there were a few problems but Xerjoff helped a lot. Unfortunately the products are somewhat flawed

Uso xerjoff erba pura da almeno 3/4 anni. Purtroppo non è piu come quello dei primi tempi. Poco intenso e poco persistente. Sembra essere diventato un profumo commerciale come altri. Sono molto delusa ed amareggiata per aver buttato 170€

I would rate 5/5 in everything.I love my perfume.
The Xerjoff customer support is excellent which is far better than others.
I could not thank you enough.

Super fast responses and they dealt with the problems great!

This review is based on quality of the product and customers service, not the scents that are amazing.

I ordered a Tony Iommi from an internet retailer. When I got it it was brand new and unsealed. Nevertheless, the inside of the presentation box was badly damaged. Totally unacceptable for a 200+ euro fragrance. I mailed Xerjoff to see if they could help, since I just needed a replacement part for the box and since it was obviously a product error, not a shipping one.

Very unfortunately, Xerjoff was not the least interested in helping. Since I had not purchased directly from their webpage it was my own problem.

Their scents may be first class. But the way they treat their customers is not even tourist class. I will henceforth not buy from this brand, and I actually cancelled a planned order from their webpage.

The Customer Service is very kind and very helpful. They react in an instant and give helpful informations. Thanks to the Service I could place my order right. Thanks a lot!

Ontzettend goed en snel geholpen met het ruilen van mijn fles parfum!
Klantenservice is super vriendelijk en goed bereikbaar.
Kwaliteit parfum met kwalitatieve service.

Super produits service client très aimable et à l'écoute en plus d'être réactif.
Je recommande vivement!

Hi...
To thank you because I received My order and by Express... On the other hand for Al Khatt I had seen that the 'Oud was quite Animal like borderline Manure while not really it's rather borderline Musky so The Least I Can Say But the Most Is That We Still Feel the Quality and Success of the Almost Sexy Perfume... Thank You Again And I Will Say the Same Comment for Ceylan...
That's it ...