I had an excellent experience with Janine at the Wyse store on Kings road. Janine was super supportive in helping me procure a top and then a second item from another store.The lady I spoke with at th... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Clothes are great quality and store staff are extremely welcoming. However their Customer service needs improvement- they don’t seem to answer the phone, are very slow and often ignore WhatsApp messa... Näytä lisää
I love the style and quality of your range which suits my age group . However my recent purchase was returned due to the puff sleeves not being obvious re the marketing . Then the day after I ret... Näytä lisää
This shop was a delightful find in Southwold whilst I was on holiday and a great opportunity to have a look in store rather than on line as I normally have to. The ladies were absolutely delightful... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.
Yhteystiedot
Yhdistynyt kuningaskunta
- enquiries@wyselondon.com
- wyselondon.com
4,7
Erinomainen
459 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Beautifully made garment
The garment is just perfect - looks just as advertised. The attention to detail is amazing. The texture feels great - light and yet warm (that’s the silk in it!)
I confess to waiting for the sales and I just got lucky it was available in my size.
26. joulukuuta 2025
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review! We’re delighted to hear that the garment met your expectations and that you appreciated the attention to detail and the feel of the fabric. The silk blend really does make a difference, and we’re glad it came through for you. It’s great to know you were able to find it in your size during the sale — sometimes a bit of luck makes it even sweeter! We truly appreciate your support and hope you enjoy wearing it for a long time to come.
Fast delivery
Fast delivery, great quality products and easy tracking of delivery and returns.
26. joulukuuta 2025
Vastaus yritykseltä wyselondon.com
Thank you for taking the time to share your feedback! We’re so pleased to hear that you were happy with the delivery speed, product quality, and the ease of tracking and returns. Providing a smooth and reliable experience is very important to us, so your comments are truly appreciated. We hope to welcome you back again soon.
Vastaus yritykseltä wyselondon.com
Thank you for your kind feedback! We’re really pleased to hear that you received excellent service. Your support means a lot to us, and we look forward to helping you again in the future.
Great Customer Experience
Victoria was incredibly helpful re sending back a sweater. Makes such a difference to have excellent customer services…./
27. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your 5★ review! We’re delighted to hear that Victoria was able to help you with returning your sweater and made the process easy for you. Providing excellent customer service is something we take great pride in, so your kind words truly mean a lot. We’ll be sure to pass on your feedback to Victoria, and we hope to assist you again in the future.
Excellent customer service
The item purchased (Suzie coat) did not suit me and was returned. Customer service excellent and refund prompt.
28. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you for sharing your experience with us. While we’re sorry to hear that the Suzie coat wasn’t quite right for you, we’re pleased to know that our customer service team was able to assist you smoothly and that your refund was processed promptly. We really appreciate your feedback and hope to have the opportunity to help you find something that’s a perfect fit next time.
Wonderful to have a Wyse store in…
Wonderful to have a Wyse store in Edinburgh .. and which is staffed by extremely helpful , knowledgeable and lovely staff . A pleasure to shop there !
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your visit to our Wyse store in Edinburgh. Our team takes great pride in creating a warm and welcoming environment, so it’s fantastic to know they made you feel at home. We look forward to seeing you again soon and continuing to provide the exceptional service you deserve!
So wonderful to have a Wyse store in…
So wonderful to have a Wyse store in Edinburgh. Such engaging and helpful staff who made me feel very welcome.
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your visit to our Wyse store in Edinburgh. Our team takes great pride in creating a warm and welcoming environment, so it’s fantastic to know they made you feel at home. We look forward to seeing you again soon and continuing to provide the exceptional service you deserve!
The team at Wyse Marylebone were super…
The team at Wyse Marylebone were super helpful. They saved me a lot of time choosing a dress for my wife.
Sarah found the right sizes and pulled out a good selection to chose from. Sorted.. I can relax knowing my wife's Christmas is sorted -( I hope she doesnt read this or I have unwittingly given the game away...)
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for sharing your experience! We’re delighted to hear that the team at Wyse Marylebone made your visit enjoyable and stress-free. Sarah will be thrilled to know her efforts in finding the right sizes and curating a great selection helped you choose the perfect dress. We love being part of those special moments, and we hope your wife loves her Christmas surprise!
If you need any further assistance, we’re always here to help.
Suzy Puffer Coat
Having bought this coat in wrong size online Victoria in Customer Service couldn’t have been more helpful in finding the right size in a store and getting it to me as it was sold out online. I am only 5.2 and it fits beautifully, I sized down to a 1. I cannot wait to wear it come Christmas Day! In the meantime it’s under the tree!
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for sharing your experience! We’re delighted to hear that Victoria was able to assist you in finding the perfect size and getting the coat to you despite it being sold out online. It’s wonderful to know the fit is just right and that it will make your Christmas Day extra special! We love the thought of it waiting under the tree — what a lovely festive touch. Thank you for choosing Wyse London, and we hope you enjoy wearing your beautiful coat for many seasons to come.
Comfortable and stylish
I’m absolutely delighted with my navy flat-fronted velvet Marianne trousers. They’re such a flattering fit, and at 5’4” I really like the slightly shorter leg — it sits perfectly. They look so pretty and stylish, and I already know they’ll be my go-to this party season and well beyond. Highly recommend!
24. marraskuuta 2025
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review! We’re thrilled to hear that you’re delighted with your navy flat-fronted velvet Marianne trousers. It’s fantastic to know the fit and length are perfect for you and that they’ll be your go-to piece this party season and beyond. Your recommendation means the world to us, and we can’t wait to see you styling them for many occasions. Thank you for choosing Wyse London!
Average experience
Quick delivery. Very slow response to returns, refunds and customer query
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you for your feedback. We’re pleased to hear your delivery arrived quickly, but we’re truly sorry that your experience with returns, refunds, and our response time fell short of expectations. This isn’t the level of service we aim to provide. We appreciate you bringing it to our attention, and we’re reviewing our processes to ensure things move more swiftly going forward.
My query was regarding an error on my part was very quickly and positively resolved in my favour …
My query regarding an order was very swiftly responded to . Customer service has always been excellent and staff are so helpful. Nothing is too much trouble. A fantastic company
24. marraskuuta 2025
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review. We’re delighted to hear that your query was handled swiftly and that you’ve consistently experienced excellent service from our team. Your kind words about our staff truly mean a lot — we’re always here to help, and it’s lovely to know that comes through. Thank you for your continued support; we’re so grateful to have you as a customer!
Great retail experience at the St…
Great retail experience at the St John’s Wood Wyse pop up today. Everything beautifully laid out.
Bought a fantastic pink and burgundy striped jumper for my 19 yr old Daughter- super soft and a great fit -
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed your visit to the St John’s Wood pop-up and that everything was beautifully presented. The pink and burgundy striped jumper is such a gorgeous choice — we’re sure your daughter will absolutely love it. We really appreciate you stopping by and hope to see you again soon!
Ordering is so easy and I love the Pre…
Ordering is so easy and I love the Pre loved bit too, such a fantastic idea....
Returns so easy, packaging divine.
Just love everything about Wyse x
24. marraskuuta 2025
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review! We’re delighted to hear that you found the ordering and returns process so easy, and that you’re enjoying our Pre-Loved offering — it’s a part of the brand we’re truly proud of. We also appreciate your kind words about the packaging. Your support means the world to us, and we’re thrilled that you love everything about WYSE. We can’t wait to welcome you back again soon!
Easy & Pretty! The shipping was fast and the dress…
The shipping was fast and the dress that I ordered was exactly as I’d hoped for!
24. marraskuuta 2025
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful review! We’re thrilled to hear your dress was exactly what you hoped for and that it arrived quickly. It means a lot to us that you had such a great experience. We hope you feel amazing in your new dress, and we’d love to serve you again soon!
Felt the skirt should have been lined…
Felt the skirt should have been lined and warmer for the money style and colour very nice
Delivery fine I do feel the waiting time for a refund is too long
If I am returning I do so straight away as being a shop owner previously I do understand you want it back so you have an opportunity to re sell it
I would appreciate the same regarding the refund I am a pensioner on a budget and a special purchase like this leaves me unable to purchase another item until I’m refunded
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for sharing your feedback with us. We’re delighted to hear you loved the style and colour of the skirt, and we truly appreciate your honesty regarding the lining and warmth. Your comments help us improve and ensure our pieces meet expectations.
We completely understand how important timely refunds are, especially when budgeting for special purchases. Please know we’re always working to process returns as quickly as possible, and your perspective as a former shop owner is invaluable to us. We’ll take this on board to keep enhancing our service.
Thank you again for choosing Wyse London – we hope to have the chance to delight you with your next purchase!
Happy customer! 😁
Bianca is excellent to deal with and offered a very prompt service. I was so happy to be so well looked after. Well done Wyse London
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that Bianca provided you with such prompt and excellent service. At Wyse London, we pride ourselves on looking after our customers, and it’s fantastic to know we delivered that for you. Your kind words mean a lot to us, and we look forward to welcoming you again soon!
Excellent
Excellent, so good to have a real person respond and promptly.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your kind words! We’re thrilled to hear that you appreciated having a real person respond promptly. Providing quick and personal support is something we truly value, and it’s wonderful to know it made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out!
Excellent quality as ever!
24. marraskuuta 2025
Vastaus yritykseltä wyselondon.com
Thank you so much for your lovely review! We're delighted to hear that you’re pleased with the quality of our products. Your continued support means a great deal to us, and we look forward to serving you again soon.
Very prompt and helpful
Very prompt and helpful. A pleasure to deal with.
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä wyselondon.com
Thank you so much for your kind words! We're delighted to hear you had a great experience.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.