Zatchels Arvostelua 1 780

An excellent British made product at a very good price. Recommended!

I have been searching for the perfect bag for years with no luck. Suddenly I saw an advert for Zachels. I found a bag I liked the look of and ordered it. The company were fantastic with their correspondence and the bag is made to order for you in the UK. It arrived this morning and I absolutely love it. It is well made, exactly what I had hoped for and the little touches with the presentation bag, care note and who made it and quality checked it really made my day. Thank you Zachels.

My backpack I ordered was absolutely beautiful, so well made and packaged .
It was such fast delivery too and customer service is 100%. Really would recommend Zatchels excellent.

I got a quick response when I contacted the company. They tried and successfully helped me with my query. The bag was beautiful and very well made.

Wonderful bag very quick to answer my questions and great service

Exemplary Customer Service. My old tote bag had finally frayed a strap and the other strap was looking ragged. The repair (replacement) of both was fast, efficient and seamlessly executed. Amazing delivery and care. This is a company with a heart who take pride in their workmanship. 10 stars.

I bought this Zatchels bag from Bearloves.com. It is beautiful. Really well made, a gorgeous colour (I wanted fresh, zingy orange) and was the perfect birthday gift for my friend. The delivery was far quicker than expected and I am going to buy one to treat myself now!

This is a delightful company to deal with. Their customer service is outstanding. It seems that nothing is too much trouble; fast, courteous response times to any queries and an obvious passion and care, for the bags they design and hand make. Just a fantastic overall shopping experience.

My replacement straps I inquired about for my zatchels have been sent with excellent quality and fast delivery

My teenage daughter is a big fan . Excellent quality and speedy delivery.

I ordered a lovely bright red mini handbag, of which I am over the moon with it arrived really well packaged and complete with a dust bagand certificate, you can see it is well made/ made to order in fact. The correspondance was really quick, as I emailed company regarding a delivery query and received a response within 2 hours, absolutely exceptional company and I would highly recommend this company. 👌

This is a super company! The help I received from Brian was outstanding and the quality of the handbag I received was excellent. The bag was nicely packed and in perfect condion on arrival. It arrived when Brian said it would,The care throughout the purchase was great and I would highly recommend this company.
Many thanks to all at Zatchels!

Very pleased with the garments very good quality thank you .

Great choice of colours, good quality product.

Brilliant service. Can’t fault it .

Perfect in every way - brilliant product made to order - delivered on time. Excellent value for money.

Wow! Great service! I bought a Zatchel bag around 10 years ago maybe more and I’m in love with the bag! Unfortunately the front strap broke because tear and wear and I thought it was finished. My concern was that I had to throw it away and buy a new one and I was saddened about this. But I saw zatchel give a lifetime warranty on their bags! Then I did post it to them and after a couple of weeks got it back like new! All repaired and looking like the first day I bought it. They changed both front straps and not just the broken one. Brilliant! Well, thank you Zatchel! Great company and aftercare customer services!!

I really love this company. I have bought two items from them and 1) quality is amazing, really well made 2) customer service is incredibly friendly and helpful. They even sent an additional pair of straps as I wasn’t sure which one to order for my backpack, and it turned out I needed a short one. I highly recommend this company and their products. I will be buying again!

Amazing bag, I have used my bag everyday for work for over ten years, had a problem with the clip and some leather on the top and contacted the company under their lifetime guarantee. Customer service was incredibly responsive to my emails and they replaced the clip and covered the leather on the top of the bag, meaning I can continue using my Zatchel for another 10 years. Still looks like new!! 😀