I had an excellent experience with YOKKAO’s customer service and would especially like to thank Mae for the outstanding support. We had recently moved from Japan to the U.S., and with everythi... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I had an excellent experience with YOKKAO’s customer service and would especially like to thank Mae for the outstanding support. We had recently moved from Japan to the U.S., and with everythi... Näytä lisää
Yritys on vastannut
I had made several mistakes like forgetting to add an item to an already-placed order and also changing one item (essential gloves) to another kind (black flame gloves). But Mae and Yokkao customer se... Näytä lisää
Yritys on vastannut
I’ve purchased from them twice. My first order was around mid-2004 and included 12oz Angry Bunny boxing gloves, Muay Thai pants, and shirts. My second order was more recent and included a pair of... Näytä lisää
Yritys on vastannut
absolute disgraceful service, I will never deal with this company again. I like their clothes branding and stuff but customer service is awful, i ordered 2 pairs or shorts didn't realise they were pr... Näytä lisää
Yritys on vastannut
Yokkao is a manufacturer apparel and equipment based in Thailand. From a complete range of products to international fight events and an unceasing drive in promoting the sport, YOKKAO’s 360-degree operations are unprecedented in the history of Muay Thai. Yokkao operates with warehouses in Asia, Europe and USA.
Domita LLC 7881 W. Charleston BLVD STE 155 , 89117, Las Vegas, Yhdysvallat
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 56 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Everything came in on time, even one of the items in my order that was suppose to be delayed , great quality.
Yokkao is a dishonest company that engages in false advertisement. Under Yokkaos shipping policy listed on its website they advertise free standard shipping over $200 USD excluding period of sales. I confirmed this with a team member 6 days ago via email. Yesterday as I was checking out I noticed there wasn't a free shipping option as advertised so I contacted customer support. I had the displeasure of speaking to a team member named WAN. He asked me to provide screenshots of this free shipping policy implying that I was lying. I attached the screenshot, my conversation with the past team member, and also directed him their own website where the policy is listed. yokkao.***/pages/shipping
After Wan reviewed the evidence he replied back to me stating "Thank you for providing additional information and for sharing your previous conversation with our customer service team.
We appreciate your patience and understanding regarding our shipping policy. While it's true that free shipping was temporarily removed during the SONGKRAN24 sale, our team has decided not to reinstate it at this time.
We apologize for any confusion or inconvenience this may have caused. Unfortunately, we are unable to accommodate your request for free shipping or a discount at this time"
As you can see this is complete false advertisement and poor customer service. Do not shop with them if you have any self respect for yourself.
Fast shipping cool products thank you Thailand
Fast shipping, Great quality, rubberized logos and detailed drawstrings etc on top of high quality printing, the colors pop. Can tell they will hold up through sweat/ workouts. Looks good inside/outside of gym. Fit is perfect.
I was satisfying with how how quality the product was. I was concerned about how the quality would he considering it’s from a different country, but it was actually extremely nice. Not to mention it shipped to me quicker than I anticipated.
My first pair of matrix gloves from Yokkao
Size 18oz , my first impressions are quality made gloves , nice tight snug fit;
excellent padding for protection, they are going to take some breaking in .
I’m looking forward to training with these gloves.
I placed an order almost 2 months ago. I've sent numerous mails to customer services for an update, but all im told is my "order is being processed".
I have no idea when or if my goods will be delivered. I certainly would never use them again.
Primo or Fairtex from now on!
All the gear I've gotten is top notch. Customer service has been outstanding with every purchase I've made. I love being an ambassador for this company!
I ordered the Bangkok Rising Boxing gloves and some glove deodorizers. Since I stay in an apartment, when I had auofilled my address with Yokkaos methods, it didn't clarify. I messaged them the address, and the problem, and within hours they replied and changed it for me! I also got my items in TWO days, THREE hours prior to the estimated time. That's some Amazon prime shipping! Will be ordering again.
Terrible experience. Website said to spend £200 to avoid delivery costs to the UK and I went and did that even though I didn't wanna buy that many things.
Few days after receiving my order I was contacted by FedEx to pay for import duties. No import duties were mentioned in my Yokkao invoice nor I was told about them at any point prior to receiving my items.
Learn from my mistake and AVOID. Buy from a specialised Muay Thai store at your country.
really good quality and super comfortable, love the color as well!
Truly grateful for the craftsmanship that is shown. I hope to use this brand into my last days. Thank you to everyone and much success.
Commande passée il y a plus d'un mois ... J'aurais dû déjà recevoir le casque mais rien. Aucune réponse au chat, aucune réponse aux emails ... A éviter absolument !
Ordered in December and both items turned up eventually …one in January and the other in March….so 3 month wait. The items are nice, but wait terrible and you get no updates. There’s no dispatch email sent. Emailed customer service numerous times…again they do reply…eventually …but you have to wait about a week after you send each email. Their service really needs to sort itself out. Wouldn’t buy again as it’s too much hassle
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.