Yeo Valley Arvostelua 

Used to buy Yeo Valley organic butter, yoghurt and Kefir - recent changes demonstrate that Consumers may develop loyalties but companies like Yeo Valley have no regard for customers. 250g butter is now 200g - Yogurt and Kefir similar changes - plus no protective lids. Well, after many years - you’ve abused my loyalty and lost me as a consumer.

Just wondering what the point of Yeokens is these days? They used to have a good range of gifts available, but for months now, the only thing available has been a bag. When will there be something worth saving for soon, I wonder?

I often buy the four packs of yeo valley yoghurt. When you snap them apart they invariably leave a really sharp jagged piece which is dangerous to handle. Other brands don't seem to have this issue.

Yogurt tokens wouldn't scan, so spent time entering the codes (27 of them), only to be told that they had no more re-usable lids, suggesting I buy some from Lakeland. What a waste of time, thankfully other yogurts are available. Their PR is obviously a load of (organic) manure, they don't seem to be bothered by such a low Trustpilot rating (remember 1 is the lowest score achievable, I'd give them 0 if I could).

Found a cream rubber button type thing in my yeo valley leek, potato and cheddar soup this evening. Needless to say, I am shocked and disappointed. I usually love their products but can now no longer buy them because of this.

I absolutely love all their products. My kids have the natural Greek style yogurt almost everyday. Only yogurt that doesn’t have nonsense added. My personal favourite is their Kefir. Excellent quality.

Just purchased a kefir honey fermented yoghurt!
I'm not a big fan of yoghurt, but looking to improve my healthy eating for 2024.
I'm already addicted lol..
Tastes absolutely delicious and yummy!
And it's good for your gut!
100% my first purchase every time I'm shopping.

Years ago, I 'won' a Yeo valley prize. It wasn't worth much, but almost as soon as the message 'won' appeared (and it was just for a second), it turned out that the prize was out of stock or the competition was finished (I can't remember). I did return a few years later as I like the yoghurt. Yes, I got a lid and a bag after buying tons of stuff, but yeokens aren't really a reward. We are advertising for them with those bags!

I have been saving Yeoken for at least 3 years and had built up over 2,000. I entered what I thought was 5 Yeokens into this month's raffle. When I went to check my account a few days later, I noticed that it had used all of my remaining tokens (over 2,000)! I emailed Customer Services and they told me that they couldn't refund them and offered me a measly 50 Yeokens as a supposed gesture of goodwill. I did explain in a reply email that there is no way I would have entered all of my Yeokens into the monthly raffle. However, I never received a reply to this follow-up email so ended up calling them. Again, the lady I spoke to was extremely unhelpful and it was as though she didn't believe me about the Yeokens. I feel this was a computer error at their end. So I have now unsubscribed from their emails and donated the 50 tokens, which I was given as a gesture of goodwill, to one of their charities. I will close my account once the raffle has been drawn and I will not be buying their brand ever again. Yeo Valley's customer service leaves a lot to be desired and a big fat shame of them!

Gave up on yeokens years ago and switched to different brand as they kept discontinuing tokens so you lost your cache before saved up ridiculous amounts to get a mug or anything useful. Recently bought two again as onken out of stock nothing wrong with yoghurt, checked out yeokens and discovered can only get a bag now so still useless. Product then reduced in size and no lid so as no reusable lids available and no warning so couldn't keep a lid back to another manufacturer

The products are delicious and I think I have tried them all but seriously the yeoken collecting is a total waste of time, you can have a shopping bag but I already have one...or % money discount code from pester companies who probably give you 10% or whatever if you subscr to emails anyway. I've basically turned yo shops own brands now

Now have 2000 yeokens collected over 3 years and all it will get me is a carrier bag and an out-of-stock cookbook. Why continue with this farce, guys?

Yeotokens not worth the bother. I've saved around 700 yeotokens, and they're useless. All you can get with them are small discounts (10%, 15%, 20%) off overpriced products from aimed-at-rich-people companies, products I would never buy. How about Yoekens earn you discounts off Yeo Valleys own products? That I might use. Or the tokens being exchangeable for free gifts. The Yeoken system is nothing more than advertising for other companies and an utter waste of my time.

What a load of rubbish ! 1500 for a coffee cup ?*#

Tried ordering a reusable lid for the yogurt but the online form won't recognise my postcode!!!! Therefore, I get no free lid to keep my yogurt fresh and have to resort to cling film or tin foil which is totally defeating the object of the exercise!!!! It's not as if I live in outer Mongolia, it's only the Isle of Man!!!! Update your system Yeo Valley and stop discriminating against crown dependencies!!!!

I have been a loyal customer of Yeo Valley. Ever since they remove the plastic lid, yogurt comes off as soon as I open them.I'm puzzled by the decision to remove the lid completely instead of using recyclable plastic lid. It's frustrating to buy yogurt only end up discarding it without even finishing half.

Shame on you, Yeo Valley, for sneakily reducing the size of your butters and spreads! So much for your pretentious ‘we’re saving the environment by reducing plastic’ campaign. Getting rid of yoghurt pot lids was clearly a cost saving exercise, as you have no qualms about increasing the amount of plastic pots and butter wrapping, by reducing size. So much for being a transparent, ethical company. I used to always buy your products, but am now looking elsewhere.

I recently swapped my organic milk brand to yeo Valley organic milk, unfortunately the product was full of slime and actually made me feel sick. I had to pour a whole brand new bottle away and I watched the slime coming out. I was hoping it was a one off but unfortunately it has happened with two more bottles I bought so I won't be purchasing it again

I was shocked the other day to see that Yeo Valley butter, normally 250g - as all makes of butter packs have been ever since we changed to metric (based on the old 1/2 lb or 8oz) has reduced its size to 200g. That is a 20% decrease in size. And it cost £3.45! In Morrisons! For 200g! That is £17.25 a Kg!!!! And it didn't even say they had reduced the size.

I have been a loyal purchaser of Yeo Valley Natural Bio Yoghurt for years - I probably buy one 1Kg tub every fortnight. Sometime last year (2022), Yeo Valley quietly reduced the amount of yoghurt they put in these tubs from 1KG to 950gms. The tub and labels stayed the same - the only thing that changed was the weight numbers - located at the bottom of one of the side panels. How long had I been buying my Yeo Valley yoghurt, thinking I was getting 1Kg when I was actually now getting 950gms? I can't answer that - because when you buy a product regularly, who checks to see if the weight has changed when everything else looks the same? What I can say is it was a very underhand way to cut costs on their behalf .