LemonSalt Arvostelua 

My experience with LemonSalt was excellent When I felt the need to write to them to say that Evri had sat on my parcel for a week, they responded at once and were very helpful in contacting Evri and moving things along. The jam I bought from them is delicious!

I recently brought a few items from LemonSalt and at first i had a bit of a nightmare with the delivery company. They claimed they had tried to deliver when clearly that had not. I contacted LemonSalt who sent a reassuring mail firstly apologising and said they would rearrange a new shipment with a different company. Today the items arrived. I fully understand issues can happen but it is the way they are dealt with and i found that once LemonSalt were aware of the issue they could not have done any more. Thank you to all concerned. I would order again from this company when the need arises.

⭐️⭐️⭐️⭐️⭐️ Excellent Customer Service and Great Value for Money!

I’ve had a really positive experience with Lemon Salt Company. Their products are reasonably priced, and the customer service is excellent. The team is friendly, understanding, professional, and genuinely cares about their customers. They are very responsive and get back to you quickly whenever you need help.

On my most recent purchase, they were incredibly quick to respond and resolve my issue. They went above and beyond to make sure I was happy, and it was clear that they genuinely value customer loyalty. It’s refreshing to deal with a company that not only provides good products at fair prices but also takes the time to listen, understand, and look after its customers.

I really appreciate their professionalism and the way they handled everything. I would happily recommend Lemon Salt Company to anyone looking for great products and outstanding customer service. They’ve definitely earned my trust and continued loyalty! 👏

Recently ordered a few bits for my sister's birthday over the weekend. Unfortunately i had to contact them because i ordered fast delivery and hadn't received any info after 2 days. They quickly confirmed that there was an internal error and expedited the shipping; everything arrived a day late but I really appreciate the great communication and putting the order through faster so it could arrive asap. Great customer service - thank you!

I recently ordered two exact items from LemonSalt. Unfortunately, on arrival, one of the items had a fault. LemonSalt Customer Services was fantastic! Once the fault was identified, they were happy to send a replacement and I didn't have to go to the bother of returning the faulty one. I will certainly be ordering from them again, in the future.
I cannot fault them and would highly recommend.
Thank you LemonSalt 👍
☆☆☆☆☆

I ordered a gift from this company as I prefer to support smaller businesses, and I wasn’t disappointed! My first order went missing (fault of the courier, if you have ever had Evri “deliver” something then you know) I contacted LemonSalt and they redelivered the item for next day delivery, no issues at all and so fast and helpful!
I would definitely recommend this company and I will definitely be buying from them again, great products and great service!
Thanks ☺️

Ordered and items arrived within allotted time. Great service

Absolutely fantastic service from start to finish. I purchased a birthday gift for a friend and the team went above and beyond to ensure it arrived in plenty of time for their birthday.

Delivery was incredibly quick, communication was excellent, and they were such lovely, genuine people to deal with. It’s rare to receive such personal and thoughtful customer service—I wouldn’t hesitate to order from them again. Highly recommended!

Exceptional customer service and a wonderful range of quality items. When I needed to update my order details at short notice, the customer service department handled everything seamlessly and kept me informed at every step. Hats off to the team for top-class care!

I really love Asian cuisine, and Lemon Salt offers a great variety—especially Korean and Japanese dishes.

Great selection of products at very reasonable prices. I had a technical issue with a clock I ordered - LemonSalt sent a returns label and provided a replacement ASAP. Very attentive customer service that responded quickly to my messages and request for help. I'll certainly be ordering from LemonSalt again in the future.

Lemon Salt has lovely products and their customer service is second to none! I had a slight problem with a delivery and it was sorted immediately by their friendly and efficient team. I am very impressed and delighted with my purchases!

The Japanese bowls I ordered came beautifully and carefully packed with sufficient padding etc to avoid breakage. They're simply beautiful so I ordered two more. Customer service comms were excellent; pricing very reasonable. I'm a happy bunny!

Excellent customer service. This business ensured that the product I ordered (needed as a gift by a certain date) was delivered on time. Professional, prompt, and friendly to speak with via e-mail, too. Thank you all.

Arrived a day late then problem is the the product pictured is not the one received. Misleading product description and image of label not the same as the one received. Not compliant with listing allergens and ingredients correctly (Natasha's Law). Customer service are not able to admit or be willing to rectify the issue neither provide adequate compensation. Overall terrible service avoid.

We ordered a wall clock , but as soon as I ordered it and paid i realised it was the wrong size ( my fault, I didn't check properly)
I emailed Lemonsalt immediately I realised my error, and they were extremely helpful, in cancelling the order and providing a full refund.
It's a shame the clock wasn't suitable ( too small) but I would have no hesitation in buying from Lemonsalt in the future

I placed a first order with this company recently which was delivered promptly -- there was however a problem. I contacted the company and the issue was resolved promptly within 24 hours.
Faultless empathy, communication and cooperation which was much appreciated.

I made a mistake when placing my order which resulted in the wrong billing details appearing on my VAT invoice. Although LemonSalt's policy is that billing details cannot normally be changed after an order is placed, they took the time to understand the situation and kindly issued a revised VAT invoice for me.

Their communication was prompt, professional and genuinely helpful throughout. It's refreshing to deal with a company that is willing to go the extra mile to help a customer.

Thank you to the whole LemonSalt team. I wouldn't hesitate to purchase from you again.

I've not used the website but I have come across a fraudulent dupe website. Shoppers beware! I just tried to order from the dupe website and it got flagged by my bank as fraudulent.

I ordered a scented oil diffuser from Lemon Salt but it got held up in the post. Lemon Salt handled this so well, contacting Evri and making sure my parcel arrived. And it was definitely worth the wait - the diffuser was lovely, and the oil smelled divine. Thank you, Lemon Salt.Highly recommended.