YCMC.com Arvostelua 

The staff acted like they have never seen an older man in their shop before

Ordered some shoes almost 2 months later order still processing bad service never again

DONT SHOP OR ORDER ANYTHING FROM THIS STUPID WEBSITE I ORDERED SHOES ON THE 9th OF JULY NEVER RECEIVED ANY TRACKING NUMBER CONFIRMATION NUMBER NOTHING ! THEN I EMAILED THE CUSTOMER SERVICE SHE OR HE OR WHOEVER WAS RUDE ! GONE TELL ME NO NEED TO CONTACT US WELL IF I SPENT MY MONEY I NEED INFROMATION ! ALSO ORDER ANOTHER PAIR OF SHOES DAYS LATER AND THAT NIGHT THEY CANCELED MY ORDER . IM NKT REALY TRIPPIN BEACUSE THEY SENT MY MONEY BACK BUT STILL I WANTED MY SHOES .

I ordered a medium pink Nike hoodie, and their website said to expect a 4-7 delay due to the covid pandemic. As a courtesy, I waited 2 weeks to contact them, since they didn't contact me. I checked the listing that I had purchased from, funnily enough, I noticed that they indicated that they were out of size medium. They basically yanked my chain with automated emails until I got angry and called them out for lack of an effort to rectify their terrible service, to which I actually got a response. I'm pretty sure they wanted me to cancel my order since they didn't have an item to sell to me. They moaned about me using naughty language in an email and threatened to cancel the order. I began responding that I would respectfully email them every day until I got my tracking number, at which point they canceled the order. Apparently despite not having the time to put one item of clothing into a box (presumably because they did not have it, as I eluded to earlier) they had time to scour my social media and see that I had tweeted about their awful service and the ~kind lady~ working as their customer support rep. 0 star. Scammers through and through.

They reported my review, but not specifically for the complaints addressed, which only serves to vindicate me. These guys are the worst, I'll personally pay anyone who contacts me the value of any purchase they were considering from their site simply so that they will not place the order as planned.

Alright, I've had my fun. Nothing left to be reported here.

It took a lil long but my sneakers came...thanks alott...I dont know about other peoples expierences but mines was cool...ill ne ordering from here again...Thanks..👍

Do not order from this company. They are terrible. Caught a really great sale and almost a month later recieved nothing. I had a feeling they were waiting for me to cancel or they would and they did cancel. Offered me a 10 percent discount and consolation, what a joke.

I just talked to Kirby from YCMC - I totally understand and take back everything I said - what an AMAZING guy to talk to and represent the company - I look forward to doing lots of business with YCMC - I totally hate that I over reacted and did not give YCMC enough time to figure this all out. Kirby you are awesome!!!!! I feel like an complete idiot and just bought the same shoe again with YCMC , the company (Kirby) went above and beyond to get me this shoe and did. To make me really look dumb I called my bank YCMC had already released my payment 7/7/20 wow I over reacted and feel stupid. Thank you YCMC for going the extra mile. I will only buy shoes with you 🥰🥰🥰

It’s more of a hit and miss with them! 2.5 to 3 Stars Only! If you’re on the lucky side of things, it can be great or good. However, if you’re not, it can be very inconvenient to you. They seem to have issues with their inventory at times regarding to what they’ll have in stock. That’s unacceptable and need to be improved at some point. So, it’s a 50/50 chance that you’re going to receive your items that you’d purchased(But only of those in high demand I will assume). I’m not the first, and I’m probably not going to be last to comment on this. However, I do wish them the best!

Was charged twice once on 6/26/20 12:00 placed the shoes tooo money out acct $80 , then when they shipped the shoes , it’ took another $80 out and Ik I paid for them on 26th because on had that amount in my acct , so today I put my money for rent in my acct and they took $80 of it I need a refund of $80!!

Terrible service & if you send email their very rude. I’m still waiting on my package that hasn’t even been shipped yet. Their excuse is Covid . . . But if you wanna be a top dawg in this business you gotta know how to deliver under pressure & they can’t . . . They had shoes listed on sale so I brought with a discount but I believe they don’t have the shoe in stock so killing time ! Poor business , I wouldn’t be surprised if I don’t get a refund & my package never come. I will update but as of now it’s looking real scammy

I originally ordered some Champion shoes from a sporting goods store (D-i-c-k's) that never came in and I received a refund. Upon searching I found ycmc.com, the only other seller to have these shoes as they were out of stock everywhere else. I wasn't in a rush so the processing taking more than a day or two didn't bother me. Shipping was very fast, sooner than the expected date, and absolute perfect condition when they arrived. I had never heard of YCMC before but I will be buying more shoes from them in the future and recommending to everyone. I had no problems at all.

Had to cancel my order due to my birthday rapidly approaching and URGENTLY needing my shoes, Kirby canceled the order for me and I received my refund back to my card in roughly an hour or less.

Thanks

They sold me a knock off pair of bo Jackson's that I still got that I'm still fighting too get back and imma do a YouTube video on the shoes and show the receipt from where they came from ycmc ok respond we been waiting for you to do so you know excalty who this is keep lying so I can send them to this post when needed and then the shoes in the photo imma make a full YouTube video of them and show y'all excalty who they came from this going to be the reason you lose your business you sold me knock offs and I still have them for proof because I'm more after what you doing then the 135$ you owe so get law enforcement involved in this allegations like I've done over your fake pair of shoes ask Maryland FBI have Gregory craig contacted them about ycmc esco limited fake you ain't gon do nothing I'm after your wrong doings tho see you soon go on youtube and put in your city my city selling knock offs hoseacraig foh kirby with yo fake axx give me my money better yet sue me for this allegations I dare you paypal got the proof of where there came from as well wanna make things right give me my $$$$

They canceled my order due to inventory issues, so I asked if they could just substitute a different color in the same shoe (which was the same price). Rather than taking a reasonable approach, Kirby L proceeded to look up where I live and tell me that the pandemic wasn’t as bad as in MD, which was both creepy and weird. Kirby also accused me of having an “elitist attitude” for asking for a substitution and told me to never order from them again. Kirby L is a problem as many other reviews indicate. DO NOT ORDER FROM YCMC!

I order 4 pairs of shoes total came to 259. I waited weeks after weeks just for the smart ass "director" Kirby L. was so rude in the email. They took my money and never sent my shoes..Never will I ever shop with shoe city. Taking people money during a time like this. Count your damn days.

No stars!!! I ordered a hoodie and never received it! I had been checking the status of my order for weeks and it kept saying label had been created but not shipped so after over a month of checking I finally reached out to them and they said the label was created but my package was never sent cause something happened with my payment. So I reached out to my bank and found out that was a LIE!! So I never got my hoodie and they took my money! So now my bank is disputing this matter. Now I’m stuck with bottoms of the outfit and no matching top. I will never buy from here again!!!

I am a “shopaholic” and usually visit physical stores 4-6 times monthly.

But with COVID-19, I had to adjust with the temporary closures of stores and shop online for the first time.

And my experience was a positive one.

I found it fascinating and honorable for this company’s customer service to be so timely and punctual during a pandemic and economic downturn.

I e-mailed customer service regarding a glitch in my order with a coupon code it’s website promoted. My message was addressed within 1 business day and they followed through BEYOND the initial agreed resolution once my item shipped. Item arrived two days after tracking was sent.

I highly recommend shopping at Shoe City’s website!

No stars! I order a pair of shoes and was sent an entirely different shoe which I didn’t even order they look fake I’m so disappointed and I hope they return my money never again will I order from this sight!

I hate getting an order confirmation then 10 days later getting a canceled notification of half the thing I ordered but the other stuff is still coming. Inventory isn't up to date.
Also, I purchased some Jordan's. They were mailed to me with a security sensor attached to it. I contacted customer service and Laura@YCMC instructed me to remove the security sensor myself with a screw driver and Pliers or go out during this shelter in place and return the shoes to mail. After all the trouble I went through for something I paid for Ycmc gave me a 40% of code to use on there site. So I was excited and purchased 2 more pair of shoes with my discount code just to get an email that my item were canceled. How convenient righ!
I am the type of shopper who like to put outfits together as I shop. So I buy things that go together. Unfortunately this website doesn't actually have the items that they list on there website.. NEVER AGAIN. ITS A WASTE OF TIME AND MONEY!! DONT SHOP WITH THESE PEOPLE

Laura went above and beyond what I expected when I requested a recent price match for the same pair of shoes (Black and White Air Metal Max) I purchased over the weekend through Eastbay.

The shoes were already delivered to a personal mailbox, so I figured there'd be no harm in asking considering the transaction was completed when the office manager signed for my package.

This model brings back nostalgia as it was one of the first pairs of shoes I was able to buy on my own working through college.

Even though we are in the midst of a pandemic, I appreciate having disposable income to keep some commerce activity going during this time to support businesses.

Also, to address the recent reviews giving YCMC one star. Your sense of entitlement is disgusting. Try exercising some patience and empathy during a GLOBAL pandemic as many retail business and restaurants struggle to survive and keep from filing from bankruptcy. You might be surprised that you'll be treated as well as you treat those serving you.

Thank you, YCMC team and Laura. I will have no qualms with ordering from your site in the future.

Best wishes.
-J