Shopfreespirited Arvostelua 1 300

TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Abby is a wonderful customer service representative for Free Spirited. Abby listened to my problem and quickly found a workable solution, that made me feel seen and heard. In my opinion, that is price... Näytä lisää

Saanut 5/5 tähteä

I emailed Angie about a question I had about a repeating charge I was receiving. She got back to me within a day and explained it was a membership charge, which I had forgotten I signed up for. She ga... Näytä lisää

Saanut 5/5 tähteä

I ordered and received five terrific shirts from Shopfreespirited and love them! However, I did not realize I was signing up for a monthly subscription service at the time of purchase. When I saw the... Näytä lisää

Saanut 5/5 tähteä

This year I've made several purchases of magnificent tie-dyed shirts - tees, long sleeve t-shirts, and a button down long sleeve shirt. Along the way I made a Mr Magoo-like error: signing up for a sub... Näytä lisää


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 55 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Abby is Awesome!

Abby is a wonderful customer service representative for Free Spirited. Abby listened to my problem and quickly found a workable solution, that made me feel seen and heard. In my opinion, that is priceless and a wonderful feeling. Thank you Abby!

25. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

still a no star company

Second order from this company, once again can't fulfill. They sell you something they do not have, was in their insiders club but that is also a rip off, have a third order that was done at the same time as the second I have no hope for it to be fulfilled either, this is a poor business model they take your money but can't deliver. Well Mary it seems suspicious that you charged me for the insiders club and then couldn't fulfill the order when I tried to use the perks, you also cancelled the third order which was an insider special check the messages I never asked for that order to be cancelled, only the ones you couldn't fulfill furthermore you charged me for insiders club and then couldn't do those orders either so your ahead $25 or so ,the shirts I did receive were great I wish I could have gotten more but when every order is a screw up I believe that is in your court. Thank you

23. toukokuuta 2026
Oma-aloitteinen arvostelu
Shopfreespirited-logo

Vastaus yritykseltä Shopfreespirited

Dear James,

We’re sorry you feel that way, James, but we do want to clarify a few things. We have repeatedly reached out regarding your orders and provided updates throughout the process. We also have screenshots and message records showing that we actively responded to you and kept you informed.

At no point did we “take your money and disappear.” In fact, as requested, your order has been fully canceled and refunded in full.

Saying we “can’t deliver” while ignoring the multiple updates and support we provided is simply not fair to the team that has been trying to assist you the entire time. Inventory issues can occasionally happen, but we have been transparent and communicative throughout the process.

You mentioned wanting people to “see” what happened here, so we feel it’s only fair that people also know we made every effort to help, respond, and resolve the issue professionally.

That said, we respect your opinion and will leave your review as is. We genuinely wish you the best moving forward.


Best,

Mary
OWNER
ShopFree Spirited

Saanut 5/5 tähteä

Once we contacted the company

Once we contacted the company, they were quick to respond and resolve the problem. We were very happy that they were as quick as they were!

And, we will continue to buy shirts from them. Their product is wonderful!

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Company keeps trying to charge my card…

Company keeps trying to charge my card months after purchase

24. toukokuuta 2026
Oma-aloitteinen arvostelu
Shopfreespirited-logo

Vastaus yritykseltä Shopfreespirited

Hi Travis,

We sincerely apologize for the frustration this caused. We previously reached out and confirmed that the issue had already been removed from our system, and we also attempted to follow up again but did not receive a response.

If there are still any concerns or unresolved issues, please reach back out to us directly. We truly want to help and will immediately look into everything for you.

Best,

Mary
Owner
Shop Free Spirited

Saanut 5/5 tähteä

Shirts are great and customer service is wonderful!!

I ordered and received five terrific shirts from Shopfreespirited and love them! However, I did not realize I was signing up for a monthly subscription service at the time of purchase. When I saw the charge on my credit card, I reached out to them and they responded within the hour. They promptly refunded the charge and canceled the subscription. I very much appreciated their help with the situation and am very happy with the end result.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I emailed Angie about a question I had…

I emailed Angie about a question I had about a repeating charge I was receiving. She got back to me within a day and explained it was a membership charge, which I had forgotten I signed up for. She gave me 2 options to correct the problem and immediately implemented the one I requested. I’m very pleased with her help.

23. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Membership Snafu

I ordered a shirt in January. Did not realize until May that I had purchased a membership. Contacted the company via email and the next day had a message from Abby that my membership was cancelled and refunds were pending.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Problem solved

I ran across a problem with my order and I contacted them and they replied right back to me ready to help me fix my problem. And within a matter of minutes my problem was solved. She was very helpful and very kind. Companies need more people this.

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Marc was very quick to respond to my…

Marc was very quick to respond to my email. It took no time at all to help me resolve the issue I’d encountered. They had run out of the shirts I had ordered which was a bummer. However, with great customer support I am happy to continue ordering from them!

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

These shirts are gorgeous

These shirts are gorgeous, fit well, and wash nicely. I have 5 tie dye tees, two tanks, and a purple mandala tee. Shipping is very fast. Wish I have more space in my tee shirt drawer 😂

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had ordered two shirts and one was a…

I had ordered two shirts and one was a little snug. So I emailed free spirited and ask about returning. They were so awesome about the return and I should be getting the new replacement any day now.

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The staff were amazing

The staff were pleasant, very polite and very quick to respond to a concern I had about my order. You can tell they really care about customer service and satisfaction with their shirts/products. They are awesome!

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great experience

Angie responded so quickly and handled my return in a timely and polite manner. I was very pleased with the great customer service that she provided.

18. toukokuuta 2026
Oma-aloitteinen arvostelu

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