XE.com Arvostelua 

Great! Easy to use and the money came through fast. Best rate we could find.

The standard of customer services stands out amongst the qualities of yours services. Their immediate reaction to queries, their patience and the "art of listening" to customers, they demonstrated is exemplary. I was attracted to your offer by your reputation and positive credentials, but if I am allowed to give some feedback back, xe need to work on the speed of processing transfers, because the competition is fierce from other providers such as Ria and Taptap Send. I nearly missed a very important family commitment as my transfers on 28/08/2026 did not get to my account gett to my account till 03/09/26, I know it was a bank holiday weekend in the UK, but a replica transfer with Ria literally took under 24 hrs.
Best regards
N. Zorgui

The chat on their website is fast and gave me all answers.

Best app for transfers with low charges and if we trasfer 1000 or above it's no charges with high exchange rates get and deliver on time to destination accounts..they providing best services

I use this app for currency conversion and until the most recent update it was pretty good for that. Now however the display has changed and some currencies don't appear to exist any more, including the Kenyan shilling. Please can you add back the missing currencies?

Very easy to navigate. Efficient and speedy transfer of funds.

Good website and communication after funds sent.

I rang nearly every day for one week and had foreigners taking my call that l couldn’t understand. They told me l had an invalid account number and l couldn’t receive payment but l checked and my account was correct. Never got notification when payment went through one week later

I find XE website very easy to use and transfers very efficient

I transfer money every month and have never had an issue. I feel your rates are great as well!

It was so easy to send money to a foreign bank.

Overall pleased with being able to send money with confidence having a trusted company I've used for years. From the fact that the company has such a large influx of capital and so many customers should make it capable of lowering it's charges a little and still make plenty of money. And more important yet is why it takes so long once the money comes out of my US account to be deposited to my foreign account. It's all electronic and weekends shouldn't matter. Please let me know.

I had a small problem when processing a transaction and chat resolved it instantaniously,

The ease of transfer is seamless, I would appreciate XE go further to allow customers to be able to make transfer to SouthAfrica without going thru another company and perhaps globally like every other transfer company, more like a bank.
XE should expand to allowing customers to have bank accounts, issuing creditcard and possibility to use the card in local currency when in another country, this is where the world is heading to right now. Connectivity and extended access

I needed to transfer some money from a Dutch account. XE made it so simple. After going through the initial customer setup process, I found the actual activity of moving the money so simple and was surprised just how quickly it arrived in my UK account.

Quick and easy transfer, takes a few moments to set up, once you log into site transfers are straightforward, with updates sent about your transfer.

I set up money transfer last week with XE and my account manager was Toby. The XE offer was $320 higher than the competitor WISE. I told Toby that I was happy to go with XE as I have been their customer for six years.
When I tried to transfer the full contract amount to XE, my Bank did not approve to increase my daily transfer limit. I asked Toby if he could cancel the contract and I would transfer money in smaller parcels (contracts), up to my bank account limit, over the next few days to reach the full contract amount. Toby refused and said that there would be penalty charge to cancel the contract, despite I would still send the same total contract amount. I expressed my disappointment, but Toby made a comment that "You have been sending money through XE for a few years, you should be aware of the penalty charge." His comment was lack of empathy and not appropriate.
So I kept sending money over the next few days to reach the full contract amount. In the past, XE would email me and acknowledge the full amount was received. XE did not send me any email this time. So I logged in to my account and noticed further action was required from me. However, the XE app did not specify what action was required. So I called Toby and he told me that I needed to upload my bank statement, which I did immediately. Six hours later, Toby sent me an email that I needed to upload my bank statement of the last 3 months transactions. I told Toby that why he didn't tell me this requirement. I uploaded the revised Bank statement straight away and called Toby if the document fulfilled XE requirements. Toby said the document was good to go and should catch the next run (of sending out the money) in 6 minutes. Toby promised to call me later to update the progress.
I waited 20 minutes and not hearing from Toby, status of my money transfer remained no change. I called Toby and he changed his story that my money transfer was under review by the compliance team. At the end of that call, he told me not to call him again as XE would inform me the progress by email.
The next morning, status of my money transfer remained "in progress". I called XE Help Centre instead of Toby. The person who took my call was much more helpful and courteous, giving me the reason of my money transfer being put on hold. I email XE giving them more information and XE finally sent my money to my designated recipient. That was after the full amount had been paid to XE more than 24 hours ago. I have not received any email from XE that they have sent my money!
My latest experience with XE was terrible. Toby's attitude was appalling, and not trustworthy. In the past, XE kept me well informed by email every step of the money transfer, from setting up the contract, money being received and money being sent to the recipient. XE failed poorly in this transaction, especially not letting me why my money transfer was stalled and required more information. I have to keep chasing and making multiple calls to XE to clear the questions why money transfer was on hold.