Wonga Arvostelua 1 620

Three days and still no money from them called around 8 times and all I get is we’re working on the issue. Absolute joke

I applied for a Loan with Wonga and received the cash In minutes. Literallly.
I was very happy.
Try Wonga. Compared to others It Is not a waste of time and It Is not a scam.
Thankyou Wonga

Great loan company, let’s me pay back early with less interest and allowed me on my first loan to extend my repayment date as I got my payment date confused. Very helpful customer service.

Fast efficient service, instant answer to your application.

I will recommend wonga for anybody with unexpected budget

I've used wonga on a few occasions and have to say have never had any issues you are sent texts when a payment is due great service

Well done wonga.

Simple to use with a lot of checks to make sure you are certain.

Asked on 24/04 for account to be frozen while a complaint was being investigated. This was done fine and received an email saying account would be frozen for 38 days. This should have taken me to 01/06. Following the final response, my account did not get unfrozen therefore I was unable to pay using my account online. Got a late payment marker added to my credit file for May even though account should have been frozen until 1st June therefore no payment in May to actually miss, called on 7th June (this is the date I noticed the late payment marker) to complain and asked for account to be unfrozen. Wasn’t given the option to pay over the phone so assumed I could only do it via my online account. Strung me along for another 8 weeks while looking at this complaint however account still hadn’t been unfrozen So was still unable to make payment. Now have three late payment markers logged against my file which has brought my credit score down from 597 to 434, through no fault of my own. Final response to the complaint about late payment markers came through last week. Apparently as I didn’t call to rectify, any late payment markers are valid. I did call. I wasn’t given the option to pay over the phone. I can’t pay if my account is locked. Replied saying I did call but no one offered to take the payment there and then however received a reply saying they’d already given me a final response and that my only other option was to take it to the ombudsman. Didn’t even offer to reinvestigate taking in to account the fact that I did call. Taking complaint to ombudsman now as they don’t seem to care about customers very much. I feel like I’ve been penalised for complaining in the first place. Won’t recommend to anyone ever again in future. Terrible company to deal with and have completely screwed up my credit file.

EDIT: after being asked to email their Trust Pilot complaint address, I didn’t even receive an acknowledgment to my email. Eventually emailed them back this morning only to receive an email this afternoon basically saying the same as the previous complaint response said. Absolutely pointless waste of my time. Loyal customers mean nothing to these people.

No fuss in bank account in minute also allowed a top up will use again

I needed cash asap contacted wonga asked for £50 until payday was in my account within minutes and charged me 80p intrest will definitely be using wonga again thank you

Very helpful and great service. Been using for long time and never had any problems.
I highly recommend.

Have used Wonga many times over the years. Fast, efficient and not the most expensive out there. I have used them for short term loans only so cannot comment on their other services. Had issues with the automated website trying to amend my account details, used the 'chat' option...mistake...they didn't understand the question, repeated queries and we're of no help at all. Website finally worked and loan approved. In my bank within minutes.. Good to know they are there when needed.

I used wonga for a small short term loan, the payment was almost instant to my bank account and got me out of a sticky situation. I even saved money paying back early. Recommended

Quick process. Interest rate not extortionate. Money on bank within 5 minutes. Easy monthly repayments over 3 months

Have used Wonga on and off for a number of years now. Always reliable, easy to apply and very quick transfer of funds to your account. Would certainly recommend Wonga for a short term loan!

I thought Wonga was gonna be a great company they let me have a loan that I paid back in full and early before it was due so thought I try and reapply for another loan and they refused me don't get loan from them they will lead you into false hope and grief 😢😭😠😡 I was hoping to stay with them I think I proved myself by paying early and in full