Wingspan Arvostelua 

292
•
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I like how quick and easy Wingspan made it to get pad directly into my account. The website is very user friendly and intuitive to use. The layout is simple, yet effective. I also like that they have... Näytä lisää

Saanut 5/5 tähteä

This was a perfectly quick and painless way to set up invoicing. I have used many online tools to connect my bank account to a payment source and at times it has been excruciating. Taking too long, re... Näytä lisää

Saanut 1/5 tähteä

The customer service department is ran by one person. My account was disabled for no reason without notice. For whatever its worth I submitted a complaint via CFPB. Stay away from this one man show... Näytä lisää

Saanut 5/5 tähteä

I’ve had a great experience using Wingspan to receive my payments. I always get paid on time, which gives me peace of mind. The app was easy to set up, and the process was simple and straightforward.... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Maksupalvelu
  2. ja myös
  3. Kirjanpito-ohjelmistoyritys
  4. Ohjelmistoyritys
  5. Sairausvakuutusyhtiö

Yrityksen kirjoittama

Wingspan is the first payroll platform purpose-built for contingent work. Onboard and pay workers, bill clients, and stay compliant, all from one platform. Learn why finance and operations leaders are raving, visit https://www.wingspan.app/.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

292 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 83 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(292)

53 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great Method of Payment

This method of receiving payment is more organized. I wouldn't change anything when it comes to getting payment from the 1099 contract. Also, being able to see the invoices and the breakdown of things is amazing.

10. marraskuuta 2024
Saanut 1/5 tähteä

Awful phone service as no one can…

Awful phone service as no one can answer the phone due to daily high call volume, I’m sure due to their poor customer service. I have not been paid on time repeatedly by them because they keep asking for reverification of my profile such as name social & tax Id. No notice was given despite having that checked by email I was not going to be paid until I do so. Who do they think they is to hold my money?!? Don't use them they play with your money and time by acting stupid and makes you have to request instant pay on your pay day what a joke!!

1. marraskuuta 2024
Oma-aloitteinen arvostelu
Wingspan-logo

Vastaus yritykseltä Wingspan

Your payment was delayed by one business day because we received an IRS notification requiring tax ID re-verification - this is a legal requirement that your payer must follow before processing payments. While this verification was necessary, we recognize we should have communicated this requirement more clearly. Your account is now fully verified and your payment was processed on November 8th. Future payments should process normally on their scheduled dates.

We understand how frustrating any delay can be, and appreciate you taking the time to share your concerns about the payment and communication issues you experienced. As a courtesy, we've refunded your instant pay fee. If you have any other questions or concerns, our support team is here to help ensure a smooth experience going forward.

Saanut 5/5 tähteä

Quick and easy to understand

Wingspan was very quick to respond to my question. I also appreciate how easy it is to navigate the website. The tutorials have also been very helpful in helping understand the process.

1. marraskuuta 2024
Saanut 5/5 tähteä

Wingspan excels at simplifying payment…

Wingspan excels at simplifying payment management for contract and freelance workers, with a user-friendly design, robust compliance tools, and transparent payment tracking. It’s scalable for growing businesses and helps build trust by keeping payments accurate and timely. Some added customization and integration options could make it even more versatile.

30. lokakuuta 2024
Saanut 5/5 tähteä

I thoroughly enjoy my experience with h…

I thoroughly enjoy my experience with h wingspan. It is really easy to navigate. The ability to to access data easily and when needed is paramount to having a successful business. This application has simplified tracking my finances by providing the ease of access to all things financial at my fingertips.

22. lokakuuta 2024
Saanut 1/5 tähteä

Literally go with any other company

Literally go with any other company. The only saving grace with them is that they do send tax payments to the IRS which is why I stayed with them but I've had so many issues with them with late deposits, incorrect amounts being deposited vs what's on my invoice, and most importantly if you have an issue their customer service is very slow with responding... it could take days or weeks to get a payment issue resolved which is problematic especially if you're using it for your main source of income. I'd recommend using another system for invoicing then just sending tax payments directly to IRS through EFTPS.

22. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Payment issues

Wingspan was great for months, but the past several months, the ‘instant deposit’ is taking days. There is no way to actually contact someone. This time, it took them two full days to respond to my issue and then they said the deposit was rejected. Of course, they have no proof of that and my bank has no record. And my deposit account hasn’t changed in the year and a half that I have been using them. So I am now SIX DAYS past the deposit date I paid to get, and still no payment! So frustrating to get any actual help and you can never speak to someone. I had an issue last month and the month before as well. What is going on?!

11. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I love the app so I am aware of my…

I love the app so I am aware of my invoices at all times. My second time using wingspan for invoicing and I was honestly a little hesitant about the $25 one time processing fee but I really didn’t miss it.
Would definitely recommend wingspan to friends and relatives.

16. lokakuuta 2024
Saanut 3/5 tähteä

I'm Starting to Wonder About Wingspan

Unfortunately, my payee uses Wingspan, so I'm stuck with them...Up until now, things have been fine with Wingspan, but now I have an issue and no way to get immediate help... Yesterday, Oct 10th, was payday, and I've never had an issue getting paid. I reached out to Customer Support, and AFTER SIX HOURS or so, received a response that the payment WAS sent and may not show in my account until today. I had recently changed direct deposit banks, so I thought maybe it was on the bank side, but they advised they saw no pending deposit. Fast-forward to today, and I received an email that the payment was rejected. Unfortunately, Wingspan's website only shows the last 4 digits of the banks, so I was unable to verify if it was a routing/account typo or not. Since it's now urgent, I updated the banking information and added it as "Instant" pay, meaning I'd get paid within the hour; that was nearly 4 hours ago, and I've yet to see my payment; is this what I'm paying a 1% "fee" for?! Also, after updating my pay info, I manually re-added the other banking info, not realizing it would be the new "Default" payment; I immediately re-set the other bank account as the "Default." Now, I am left wondering if I haven't received it because it was sent to the account I manually added, even though it was only there for maybe 10 seconds (it does not have an Immediate Pay option) or if it's something on Wingspan's side. Again. So I reached out to Chat, which supposedly has daytime hours, yet I am still waiting, 3.75+ hours later, for a response via Chat, even though it is now, and has been, during the timeframe they supposedly respond. AND it's the weekend, for which we have plans since Monday is my husband's birthday... If Wingspan is not going to answer Chat in a timely fashion, there should be some way to contact them via phone! This has been a horrendous experience, and as of this second, it is still going on.

10. lokakuuta 2024
Oma-aloitteinen arvostelu

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