This was a perfectly quick and painless way to set up invoicing. I have used many online tools to connect my bank account to a payment source and at times it has been excruciating. Taking too long, re... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I’ve had a great experience using Wingspan to receive my payments. I always get paid on time, which gives me peace of mind. The app was easy to set up, and the process was simple and straightforward.... Näytä lisää
Yritys on vastannut
The customer service department is ran by one person. My account was disabled for no reason without notice. For whatever its worth I submitted a complaint via CFPB. Stay away from this one man show... Näytä lisää
The company I'm affiliated with, GFI, recently switched to Wingspan for payroll. I accessed the platform to look up information for my taxes. The site was very user-friendly, and I was able to quickl... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Wingspan is the first payroll platform purpose-built for contingent work. Onboard and pay workers, bill clients, and stay compliant, all from one platform. Learn why finance and operations leaders are raving, visit https://www.wingspan.app/.
Yhteystiedot
335 Madison Ave, 16th Floor, 10017, New York, Yhdysvallat
- (804) 430-5772
- support@wingspan.app
- www.wingspan.app
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This was a perfectly quick and painless…
This was a perfectly quick and painless way to set up invoicing. I have used many online tools to connect my bank account to a payment source and at times it has been excruciating. Taking too long, requiring steps that could be shortened or streamlined. Wingspan GETS IT and gets straight to the point. Not to mention the verifications are smooth and not glitchy like some other sites. Great tool.
Keep up the good work
Keep up the good work. It detailed the transaction dates and provides you with the invoice. I just feel safe even though im just new with wingspan.
Seamless Experience!
I had an amazing experience with Wingspan! The platform is user-friendly, convenient, and makes the entire process smooth and efficient. Everything is well-organized, easy to navigate, and designed to make things simple. I truly appreciate the professionalism and overall experience. I highly recommend Wingspan to anyone looking for a reliable and hassle-free service!
One Man Show
The customer service department is ran by one person. My account was disabled for no reason without notice. For whatever its worth I submitted a complaint via CFPB. Stay away from this one man show.
Great experience using this app
I’ve had a great experience using Wingspan to receive my payments. I always get paid on time, which gives me peace of mind. The app was easy to set up, and the process was simple and straightforward. I would definitely recommend Wingspan to anyone looking for a reliable and convenient way to get paid!

Vastaus yritykseltä Wingspan

Vastaus yritykseltä Wingspan
Great Support
Great Support! Real time response. Appreciated the quick turn around to my inquiry.

Vastaus yritykseltä Wingspan
I like the ease of notifications on my…
I like the ease of notifications on my payments and tax being removed

Vastaus yritykseltä Wingspan
I’ve been using Wingspan for about a…
I’ve been using Wingspan for about a year now, and I’ve had a great experience. My direct deposit payments have consistently been on time, and I really appreciate their communication and informative emails regarding business tax filings and other business-related matters. Wingspan keeps me informed about important things I need to stay on top of, their service is phenomenal.

Vastaus yritykseltä Wingspan
I would give this sorry company zero…
I would give this sorry company zero stars if I could. Glitch after glitch and nothing but excuses from their lighting fast support team two days minimum later. Be prepared to not get paid and no support. Total joke of a service
Update: it’s even worse now, they sent me verification then told me oops, they aren’t working right now. 2 days in a row. Here’s one week gone with the money I earned, in someone else’s hands and they won’t give it to me. That’s unreal.

Vastaus yritykseltä Wingspan
Holding of Instant Debit Card Payments?!
Usually they are pretty quick in my experience, but what’s with the holding instant debit card payments they receive until the next business day?! It shows as pending so you clearly have the money, so just give it to me already. That type of stuff is what makes me so livid... Holding money just because they can!

Vastaus yritykseltä Wingspan
Wingspan was very easy to use
Wingspan was very easy to use. The process was quick and easy. The user interface was easy to navigate. Overall I would recommend using Wingspan.

Vastaus yritykseltä Wingspan
Helpful overall but website usability is poor
PROS
* It pays your quarterly taxes for you although you have to set it up correctly and remember to tell the system "yes I want to pay now."
* they give you some guidance but you decide exactly how much money (%) to withhold from each paycheck to save for quarterly taxes.
* They have been more responsive recently than they were in the past. Support still has some room for improvement. For example, not all of the agents understand the system and some do not communicate effectively via email.
* transferring money to your bank account is easy, although it is slow compared to other financial institutions and because of poor website usability it's difficult to track when the transaction will take place or if it has taken place.
CONS
* Usability is poor. Much of the website is designed for employers and there is relatively little information for independent contract workers and it's difficult to find that information. The search function is not helpful, the navigation panels and menus are not intuitive, and it's difficult sometimes to differentiate between information for employers versus information for independent contract workers until you have read some of the document.
I communicated with Wingspan several months ago about this issue and even recorded a 3–4 minute video demonstrating how difficult it is to find information on the website. But the website had not changed since that communication several months ago even though they said they were actively updating the site to improve usability.
Note: Trustpilot requires us to specify an experience date. I've been using Wingspan for over a year. Therefore I picked a random date.
Avoid at costs
Avoid at costs. Difficult company to deal with on every level.

Vastaus yritykseltä Wingspan
Cant get any answers regarding process…
Cant get any answers regarding process and payemnt and billing process. Poor User experience

Vastaus yritykseltä Wingspan
Wingspan will not pay me
Wingspan will not pay me! I work for Working Solutions who uses Wingspan for payroll. Last night I should have gotten paid. Instead I got an email that my bank refused my payroll. I changed it, same thing. 6 payment methods later...same thing. They are now telling me that it's ANOTHER hidden company they use to actually pay people through instant. I've been fighting with them for over 24 hours! I AM NO CLOSER, In fact they're telling me that I HAVE to change to standard...even though they offer instant and I've always used it. My bills are set to those pay dates. They don't care. But I now I don't trust them to believe if I do that I'll get it then. Seems much more likely that they will just keep playing my money. THIS SHOULD BE A CRIME! Do yourself a favor and don't use this company or they screw over your employees!!!!
Edited to add that I did get my paycheck. I just forgot to update. It did take a lot of complaining and up until the moment it went through I was being told that it would take days. When we work this hard at the job we shouldn't have to beg for a paycheck. I am very grateful that they got it to work, though! My current paycheck did come through without a fight so let's just hope we can continue this way! Thank you for getting it done!

Vastaus yritykseltä Wingspan
It is simple to understand
It is simple to understand, simple to use, smooth in function to operate. Wish all of the venders I work for would use such a simple, fast integrated system to use.

Vastaus yritykseltä Wingspan
It took too long to fix the problem
It took too long to fix the problem. more than 24 hours. The support person did not thoroughly analyze the problem for offering suggestions. First he said it was what I keyed in, and then a second suggestion, and then more suggestion. I clearly told him what the problems were in my first email.

Vastaus yritykseltä Wingspan
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