WheelbaseArvostelua 

Great service, I didn’t mind waiting a few days for my bike to be delivered as it was built perfectly by the team. Best build I’ve had ordering from an online store. Loving my bike.

They have a phoneline that someone answers and you dont have to wait 40 mins arawn was a great help and bike turned up on time spot on five star service

Great price , fast delivery . Highly recommended

Very professional and knowledgeable any issues were solved promptly and satisfactorily. Excellent all round service

Have been a customer of Wheelbase for many years but in particular the last six years. Purchased 3 bikes and multiple components accessories & clothing. In terms of mechanical service absolutely first class and in terms of product offering it’s always been very good but continues to get better every year. Overall service and friendly staff has always been the shops stand out attribute in my view. What more can I say other than highly recommended in all aspects!

Great price, excellent reviews and fantastic communication - I shall cannot recommend Wheelbase enough

Exceptional customer service from Arron at Wheelbase, will definitely be using them again.

Good price and lightning fast delivery what's not to like.

Prompt delivery bike pact well & Easy to assemble

Lovely coat- best price and delivered promptly. Very happy.

Arawn has been absolutely amazing throughout my experience with Wheelbase. Incredibly polite, helpful, and professional. It’s rare to come across customer service this attentive and reassuring. He kept me fully informed, responded promptly, and genuinely went above and beyond. A real credit to the team. Thank you again!

Excellent customer service and a great job fixing my bike. They charged me £89, the fist bike shop I took it to quoted me £350!!
So if you need a good reliable bike shop wheelbase Darlington is the one to go to 👍👍

Bike arrived as promised, really well packaged and set up, and easy to put together

Easy purchase , and staff at Staveley are very helpful

Easy to order off the website. However, I chose to pick up in store (Staveley) but the order was delivered directly to me including the security tag (which I had to snip off with wire cutters)

First time using Wheelbase, placed an order for 2 x Changing Robes, great price and arrived next day!

Hats off to the staff at wheelbase , we waited a bit of a while for the bike but the staff kept chasing the order and updating as and when needed , picked up the whyte e180 tax today and we’re over the moon. Thanks everyone and hopefully the after service is as sweet !!!

All good. I bought my whyte bike here
On cycle to work scheme. All went smoothly. Bike is great. And deliverd when they said it would.

Bike arrived in perfect condition- had great instructions as to how to finish the final assembly bits
Also great with communication and were very patient with waiting for my cycle to work scheme voucher to be processed

Experience in shop very good and responsive to my specific issues and questions. Very pleased with e-bike purchased. I refused first delivery due to damage to the box, presumably caused during transit. Wheelbase responded professionally and dispatched replacement quickly.