W Hamond Jewellers Arvostelua 3 921

The sales assistant was really helpful and spent a long time with me trying to find a pair of earrings that closely matched ones I had lost. He was very warm and friendly. I could not fault the service I received.

We purchased a wedding ring and Michaela was brilliant. Put us at our ease, efficient and very helpful. You had just what we wanted at a great price. Highly delighted, Thank you. Jim Coggan.

Excellent service
Item was ordered in and I was contacted to say it was inshore ready for me to try

Staff were very helpful without being pushy.
Positive experience in my opinion.

Staff were very courteous and efficient. The jewellery is lovely and was able to purchase my item as allowed to pay in instalments. May take a while as they are extremely busy, but was worth it and very happy with my item (silver Claddagh ring with jet black heart stone). See you on my next visit Hamonds 👍

We have a wonderful experience buying the piece we’ve been covering for a couple of years.

Fantastic, we love W Hamond and their connection to N York especially

Helpful staff member.
Great selection of charms. My wife had lots to choose from.
Great value for money. We always visit W Hamond when in York.

The young man that served me was very knowledgeable and helpful,I think his name was Mark. I have visited the store on previous occasions and have always received good service. Would recommend W Hammmonds.

Your young gentleman assistant (sorry, I don't know his name) was very helpful and patient in assisting me to decide on my purchase. I was very pleased with my purchase of earrings, a tasteful memento of my visit to Whitby.

Great experience. Great service. Great price. Cousins wife loved the necklace :-)

Brought a Seiko Alpinist Watch from W. Hammond and it came right on time without any issues. Very happy with the watch.

Lovely products, easy to order on-line, quick delivery in good packaging.

My order was delivered very soon after I placed it.
It's a Christmas present for me from my husband..it's lovely ..
Now all I must do is try not to wear my necklace before I open it on Christmas Day!!

The pendant I purchased was unique in design and flawless in execution. A wonderful piece which I have not seen the like of. It is a delight to wear. Packaging was perfection, a real treat to open. This was my first purchase but I don't think it will be my last.

Poppi (customer services) was extremely helpful and found me the perfect replacement earrings for a favourite pair. Thanks for all your help!

Don’t purchase Clogau from them online, item didn’t come in Clogau box or with a guarantee, even though website states (All of our Clogau jewellery is delivered in elegant Clogau packaging), purchased 16th July and was told would have box and guarantee by August, told on 3rd September after chasing them up again that they were still waiting for them to arrive, so where is the items original guarantee? this was a gift I couldn’t give it as it looked strange in a different box with no 2 year guarantee , cost me extra to purchase a Clogau gift elsewhere, have told them not to bother sending now but they said will still send. Still waiting as of today

Really pleased with my goods, ordered and received promptly. Great quality, purchased for a gift and recipient was well pleased too.

I absolutely love the products made by Hamond's. I have a few, and have always received excellent service from the store in Whitby or the workshop in Ashbourne. My recent purchase is a beautiful ring with a Whitby jet stone and I love it. It fits perfectly. I also recently purchased the herring pendant which was a bargain in the sale. I love it too. Many thanks Hamond's. Keep up the good work. I will be buying again soon.

I placed an order with W Hamond Whitby Boutique at the beginning of August. Payment was taken immediately, but I received no order confirmation and had no communication for two weeks. I had to chase the company several times before finally receiving a reply, at which point I was told the items I ordered were out of stock – something that was not stated at the time of purchase.

After waiting five weeks, only one item was sent, and I was informed the second was still unavailable. I eventually cancelled my order as the delays and lack of communication were unacceptable.

Overall, I found the service very poor: money was taken without confirmation, stock levels were not made clear, and communication was extremely difficult. Based on my experience, I would advise caution before ordering from this compan