Ordered a biking jersey 4 weeks ago and asked three times via email if there was any delivery information. I have had no replies and no jersey!! Customer Service is terrible. Delivery time in unaccept... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Obviously all positive ratings are fake and bought, users that state positive comments about this brand have only ever written one or two reviews. Keep away, don’t order here. I have ordered 7 items... Näytä lisää
Yritys on vastannut
If I could give negative stars I would. Item never received. No response from the MULTIPLE emails I sent. Finally had to dispute the charge with my bank to get a refund.
Never received my order. Never got a reply to multiple emails. There is no other way to communicate with this merchant. I am forced to download YAA (Yet Another App) just to track the order. It was... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Vogue Cycling is the cycling fitness-fashion destination for the style savvy cyclist. Born and bred in Australia, Vogue Cycling leads the cycling scene with seasonal collections focused on elevated designs. Style and performance are at the core of our design philosophy and will keep you on point, every time.. We prefer quality materials that are best suited for comfort and performance. We are dedicated to providing the best service possible to our customers. Simply get in touch with the Vogue Cycling team and we'll be able to help you pick out your next cycling kit, give you sizing advice or assist with any other cycling-related question you might have.
Yhteystiedot
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Still haven't heard anything and the…
Still haven't heard anything and the order is over a month with no word or product.
Products good, but problems with delivery
I can’t fault the price or choice of products but have had problems with fulfilment of orders. One order had an item missing (quickly refunded) and one item arrived in the wrong colour. I was offered a discount on a replacement product which I took and it arrived in the wrong size. Delivery times can be a bit erratic (to the UK) and customer service replies can take a while but they are professional and courteous. I would order again but it would the last chance.
Received wrong product, Vogue never responded to support request
Ordered headphones that were branded incorrectly on the website. Vogue sent a much cheaper, inferior product. Their support team refused to respond to my email, and I never received the correct product or a refund. Feel very scammed.
Ordered two kits
Ordered two kits. Both jerseys to small. Was offered coupon 80 percent off to replace but only for one item!
Compression cycling jersey with sleeves…
Compression cycling jersey with sleeves and color black. Made of breathable, perfectly dry material that does not allow the body to overheat. The seams are flat, do not create rubbing on the body. Perfectly stretches and fits the shape of the body. Very comfortable, like a second skin. An excellent option for comfortable cycling in all conditions I am very pleased with the item and I recommend you to buy the Airlight Base Layer.
Received the shorts after a few weeks…
Received the shorts after a few weeks of ordering. the XL sizing is perfect as per the size chart. The pads are the blue ones, they feel quite thick and rigid but these will be used for short winter rides (up to two hours) so I am not too concerned. Finish looks good, the anti-slip strips feel comfortable and effective. Most importantly, the Lycra fabric thickness (no fleece) is perfect for Sydney (Australia) winter mornings (7-10 degrees) if you ride in a 0-5 degree range or less, these will be too thin. Another nice product from this store!
I ordered a bigger size than usual and…
I ordered a bigger size than usual and the size is the same ... 2xl/3xl... NO DIFFERENCE!
Unfortunately I received only one of a…
Unfortunately I received only one of a set of 3 items. The explanation was that the order was always to be dispatched 1 set and then separate dispatch 0f 2 identical items:}
Great problem resolution
I was unfortunately sent the wrong size jersey. I contacted them and they researched the issue. They said that it was a mistake in their part sending me the woman version and size rather than mens size. They didn't know when the men's version would be back in stock. They offered me an alternative jersey but i already had it. They then gave me a full refund. They stand behind their product and reputation. I would trust them and buy from them again.
Not very good poor quality asked for…
Not very good poor quality asked for refund radio silence
Never again & my recommendation is do not buy from this company
Order Follow Up Please
Have ordered 2 jerseys and only one came. No news nor follow-up on the status of the second piece. Also, the quality of the jersey was a bit wanting. Typical China made and that is alright if that is what you are expecting.
good product...however
good product, however logistics are an issue, Orders take weeks to receive and I ham still waiting on a part of the order....the only response for questions is we will check with the warehouse...over a month since the order was placed.
Great price, BUT
Great price, great graphics, BUT order your jersey about 2 or 3 sizes bigger. I'm an XL, I ordered a 2XL jersey because I had a feeling they would run small. I can barely zip it. I gave it to my partner. We will give the jersey I bought for her to a much smaller rider.
worst experience ever!!
Horrible quality and style, no returns, no refunds. Obviously all positive ratings are fake…
Obviously all positive ratings are fake and bought, users that state positive comments about this brand have only ever written one or two reviews.
Keep away, don’t order here. I have ordered 7 items, 2 items got cancelled and refunded right after my order. First item arrived direct from China after one week. Very cheap Chinese quality, no function, no brand, bad style. Not even worth the small price. Contacted service center, response was no returns, no refunds even though German law grants returns and full refunds without any reason within 14 days. Stay away!!!

Vastaus yritykseltä Vogue Cycling
The Sporty Tabby jersey is of great…
The Sporty Tabby jersey is of great quality. Nice & cool design. Delivery to NL in 2 weeks. My usuall EU size M of L. Size chart advised me XXL and it fits perfert. Just slightly tight, but not too much. 5/5 would buy again from this store again.
Vogue delivers as they promise
Vogue delivers as they promise. My order came promptly, even after receiving an email saying that it was delayed. The products I purchased are quality materials and fit as the reviewers said they would. My men’s medium jersey is perhaps a bit on the tight size, but nothing that would prohibit me from enjoying fully! Cool Sox too! Thin and a bit longer than normal- just the way I like them! Give Vogue a try. Prices are competitive, quality is very good! 5’8” 153 lbs.
The product is good and came relatively quickly. However, the terms and conditions do not correspond to European law and customer protection. So I won't be shopping with you again.
The product is good and came relatively quickly. The quality has not shown any weaknesses to date. However, the terms and conditions do not correspond to European law and customer protection. So I won't be shopping with you again.
Do not buy
Do not buy! Total scam! This company has a great website that lured me into a purchase. Once I completed my purchase and gave them my money, they started sending a load of marketing emails, but none regarding my order. Finally 2 weeks later I got an email saying it'll be another 2 weeks until they ship my order. Then 2 weeks later I received another email saying it will be another 6 weeks until it ships. They are most likely waiting out the 90 day limit that I can cancel my order, and will never ship my order and I'll never see my money again.
Sehr gute Lieferung/Manchmal etwas lange Lieferzeit
Sehr gute Lieferung, Qualitativ gute Radkleidung, Lieferzeit aber schon länger.
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