Ordered Leonardo cat food for my cats, which they really love and got used to living abroad, so was very pleased to be able to get it in the UK too. Order arrived promptly and I now have it on repeat.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I absolutely recommend Vetsend for all your animal needs. It is the only place I can buy Vetality Trout Wet Food for my dog with heart failure. Recently she has got bored with it, and I was refunded t... Näytä lisää
Yritys on vastannut
The packaging was all wrong. The product I ordered is supposed to be kept BELOW 25 degrees but it was sent wiht NO coolant around it (other companies definitely do this) on days where tou outside... Näytä lisää
Yritys on vastannut
The customer service at Vetsend was brilliant! I accidentally ordered some food for my dog that he won’t eat so I wanted to return it for a refund. I emailed Vetsend and they replied promptly and poli... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Vetsend
Yrityksen kirjoittama
Vetsend.co.uk is the online shop for your pet's health. Through our digital platform, we provide the very best for your pet. In our online shop, you'll find a wide range of high quality products for pets.
✓ Free professional veterinary advice
✓ More than 20,000 products available
✓ Over 500 high quality brands
Vetsend app
Download our Vetsend app now and enjoy exclusive app-only deals!
Friendly customer service
At Vetsend.co.uk, you benefit not only from an extensive range of high quality products, but also from fast and friendly customer service. Do you have questions about a product or your pet's health? Our Veterinary team, consisting of veterinarians and veterinary nurses, is here to help. They are happy to provide professional, no obligation advice so you can always make the best choice for your pet.
★ Customer Service: customer-service@vetsend.co.uk
★ Veterinary team: veterinarian@vetsend.co.uk
★ Whatsapp: 0031- 850 871 821
Newsletter
Looking for great offers and helpful tips to give your pet the very best care? Sign up for our newsletter today and receive the latest discounts and expert advice straight to your inbox!
Vetsend.co.uk - Online Pet Pharmacy
Yrityksen kirjoittama
- Extensive Range of Products
- With thousands of products, our extensive range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products.
- Professional Customer Service
- If you have any questions regarding your order or any of our products, please feel free to contact our Customer Service Team via e-mail customer-service@vetsend.co.uk or Whatsapp 0031 850871821
Yhteystiedot
Emmerblok 1, 4751XE, Oud Gastel, Hollanti
- customer-service@vetsend.co.uk
- www.vetsend.co.uk
Promotions
4,5
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent prompt service
24. maaliskuuta 2026
Quick and efficient service
The product came damaged but when I reached out to the vetsend they immediately resent a new one. New one also came in a damaged box idk what was happening with the delivery of that item but thankfully the item wasn’t damaged this time. Service and assistance was very quick and efficient. The product is doing a good job too, my cat’s skin is healthy
8. huhtikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Vastaus yritykseltä Vetsend
Dear
Thank you for your review. The only order we can find is for 2 products. Could you please contact our customer service?
With kind regards,
Team Vetsend
Fast service and the product I wanted…
Fast service and the product I wanted for my cats was delivered without fuss or bother
7. huhtikuuta 2026
On two occasions I have not received my…
On two occasions I have not received my order
The courier company have delivered to another location
But vetsend expect me to fill out the claim form for the courier
Not a good experience
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsend
Beste klant, Bedankt voor uw reactie. Wat spijtig om te horen dat uw pakket kwijt is geraakt bij onze vervoerder. Helaas is een claimformulier nodig om het bedrag aan u te retourneren. Als u hulp hierbij nodig heeft horen we dit graag.
Met vriendelijke groet, team Medpets
Good very good very happy all super
9. huhtikuuta 2026
We use the product a lot
We use the product a lot, thankfully Vetsend had larger size at a reasonable price. Not delivered overnight however kept to the estimated delivery. Will use again.
9. huhtikuuta 2026
Good variety of renal cat food
Really good variety of cat food for renal failure; the taster box was very helpful too try the varieties as an affordable price. Prices are reasonable. However delivery took over 10 days which meant I was limited with what to feed my cat in the interim.
5. huhtikuuta 2026
First time I used their services (order…
First time I used their services (order UK-6694214). Parcel was due to arrive today and it turns out it wasn't even dispatched. I've never received any communication re potential delays.
Edit: Parcel arrived with 2 days delay.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsend
Dear Stefana,
Thank you for your review. We are sorry to hear your parcel has not been delivered yet. Please note that the usual delivery time to the UK after shipping is 3-4 working days (Monday-Friday). As stated on the website, Monday was a bank holiday. This is still within the delivery timeframe, so we would kindly ask you to wait for the delivery.
Kind regards,
Team Vetsend
100%verry fast,verry good,nu babys îs…
100%verry fast,verry good,nu babys îs verry happy with that sticks♥️
4. huhtikuuta 2026
Quick delivery and good availability of…
Quick delivery and good availability of products at competitive prices
5. huhtikuuta 2026
Simply EXCELLENT!
I can ALWAYS rely on Vetsend to have the BEST prices and the BEST deals on pet food and products.
They also arrange fast and secure delivery, and i have NO HESITATION in recommending them! I have ordered from Vetsend for a number of years, and will continue to do so! Thank You!
6. huhtikuuta 2026
Great customer service and cat food…
Great customer service and cat food that my kitties love it. Is sold in 10 kg bags which is more convenient if tou have 16 cats
3. huhtikuuta 2026
Speedy delivery
2. huhtikuuta 2026
The food I ordered arrived very fast
The food I ordered arrived very fast. Sadly, in the meantime my dog had died. While I couldn’t return the food they refunded me and I donated the food to a dog charity. So, an odd win. Thanks guys
1. huhtikuuta 2026
Fine if you don't have queries
The experience of buying was straightforward but when my one cat lost her tracker and I contacted customer service to try to get just one more tracker not the 2-pack again. They said they had no record of my order (I paid and received the order so there is a record somewhere) and didn’t respond to my specific request for just one tracker.
1. huhtikuuta 2026
Would have given zero.
Would have given zero.
Our dog died before the dispatch notification. I was told it was too late to cancel. Then I received the notification that it had been packaged.
I requested a return before it arrived, sent it back in its original packaging and have not received my refund. No contact at all from your company. I would actively deter people from using your company.
3. maaliskuuta 2026
Vastaus yritykseltä Vetsend
Dear,
We are deeply sorry for your loss and for the distress this situation has caused. Losing a pet is heartbreaking, and we understand how challenging it must be to deal with this alongside difficulties with your order.
When an order has been packed we are unable to cancel the order.
Rest assured, we will look into this matter immediately and ensure that your refund is processed without delay. Normally, refunds are issued as soon as the returned items are received and processed. If there has been any oversight, we will rectify this promptly.
Your feedback is important to us, and we will use this to improve our service moving forward. Please accept our sincerest apologies for the inconvenience caused during this already difficult time.
Kind regards,
Team Vetsend
Vetsend had just what I needed for my…
Vetsend had just what I needed for my rabbit , great website , easy to use and delivered fast ,
3. huhtikuuta 2026
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.