If I could give this company a negative rating, I would give them -10 stars. I honestly don’t understand how they’re still in business. I was initially quoted $550, but by the end of the move I was... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
** Please stay away from these low life scammers ** it’s waste of your time and money. I wish Trutpilot had zero stars or even negative star. I would give them something below negative. They are a bun... Näytä lisää
Extremely Disappointing Experience I would strongly advise against using this car shipping company. They gave me a quote and agreed to a price, but then waited until only four hours before th... Näytä lisää
Brook was exceptional and really went above and beyond to help me get my car shipped from NorCal to SoCal. I had another company fall through last minute and Brook helped me find another option for a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Your One-Stop Solution for Shipping Your Vehicle Nationwide. Easy, Fast and Reliable Auto Shipping Services.
Yhteystiedot
3333 W Kennedy Blvd, 33609, Tampa, Yhdysvallat
- (888) 249-8840
- info@uscargofreight.com
- www.uscargofreight.com
Sääntöjen rikkominen
Very good job transferring the car
Very good job transferring the car. I am satisfied with the service.
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for your feedback! We're glad to hear you're satisfied with the car transfer service. We appreciate your business and look forward to helping you again in the future!
Horrible Company with Unethical Service Reps.
I hired this company, and it was a terrible decision. Their representative, Jimmy Hill, promised to pick up my new truck on Friday but failed to do so. When they did not show up as promised, Jimmy Hill had not even hired a carrier yet. He said they would try for Monday. I fired him on the spot. He kept calling me, saying he found someone, but it would cost more money. I told him he was unethical and that I would never do business with him or his company again. I reminded him that they were fired and needed to refund my payment. Jimmy Hill said they would keep $50 and refund the rest. They have not done so. These people are terrible. Do not waste your time.
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
We sincerely apologize that your experience with us did not meet your expectations. When you requested a pickup on Friday, we did our best to find a driver as quickly as possible, and after extensive effort, we confirmed a driver for Saturday. While we understand that you were disappointed with the delay, we tried to accommodate the change and offered to cover part of the additional cost for the driver.
At no point did we request you to pay an extra $50 in "refund fees." Our intention was simply to cover some of the extra costs that the driver required for the rescheduled pickup. We also informed you that your refund would be processed promptly, as per our standard policy, and that it would reflect within a week. Our team tried to reach you regarding the refund, but unfortunately, we were unsuccessful in connecting with you.
We regret that this situation led to frustration, and we respect your decision to proceed with another company. Our team strives to provide excellent service, and we will continue to work to ensure a better experience for future customers. Thank you again for your feedback.
I would definitely work with Becky…
I would definitely work with Becky again
And great communication.
6. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with Becky and appreciated the communication throughout the process. We’d love to work with you again anytime!
Scammed me out of my deposit
Scammed me out of my deposit. claimed no driver was available but then contact me about a new driver that was 400.00 more than listed on that fake contract they sent. If I could sue them I would. They never delivered the car and never refunded my money for no service. Please don't use them, and I will put up a review every time so they wont con anybody else out of their money
5. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
We understand your frustration, and we want to address your concerns. We did send a driver to pick up the car, but he was unable to complete the pickup. We also had another driver lined up; however, due to it being a Saturday, our office was closed, and we couldn’t secure him in time. When we contacted you on Monday, it was already late, and we understand that you had made arrangements with another company.
We want to clarify that we never sent out any fake contracts. Everything we do is legitimate, and you were made aware of our processes. If we had not delivered the car or provided services, we would have issued a refund. We attempted to reach you but were unable to connect.
Please contact us so we can work together to resolve this issue. Your satisfaction is important to us.
This company is a complete scam
This company is a complete scam. They used the lowest quotation to get the deposit, and they will increase the price before picking up the car on the agreed date. Even though they broke the contract, they will not refund the deposit no matter what u say. This may be something they often do, and it is completely It's a scam. You can only get your deposit back through legal means. Don't trust this company.
18. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate the opportunity to clarify our practices. Please rest assured that we never raise prices before pick-up. Any changes are always confirmed with our customers first, and we only send a driver for pick-up after receiving your agreement.
Regarding your deposit, we mentioned that the refund process typically takes 5 to 7 business days, and we are pleased to inform you that this has already been completed. If you would like, we would be happy to provide you with the receipt for your reference.
We genuinely appreciate your understanding and are here to assist you with any further questions or concerns you may have.
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you Ibrohim for the positive ratings. We appreciate it greatly.
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
We take all feedback seriously, but we could not find anyone in our system with your name. This raises the possibility that this review may be from a competitor or not genuine. If you have specific concerns, we encourage you to reach out directly.
Worst experiend,never pick my car in…
Worst experiend,never pick my car in increase the price from $875-1,000 last min they said not drivers available.LIE,LIE
FAKE COMPANY JUST TEXT ALL THE TIME AND SAME PERSONS CALLING TRY PAY ANOTHER DEPOSIT SAYING JS A DIFFEEEBT COMPANY.
ARE THE SAME PPL
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for your feedback. We strive to keep our customers informed throughout the entire process and never make last-minute changes without prior agreement. Our team attempted to reach you several times to discuss your concerns but was unable to connect. Please contact us directly so we can resolve this issue for you. Your satisfaction is important to us, and we’re here to help.
Bruce Davis- US Car Go Freight arranged cross country transport
Bruce Davis of US Car Go Freight helped me to arrange reliable Auto transport from Florida to CA. He was responsive in both calls and texts, and went the extra effort to verifying his arranged trucking would meet my ocean transport schedule timing to ship to Hawaii.
4. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for your review ! It’s always helpful to have someone reliable like Bruce to coordinate logistics, especially for such an important transport. Glad to hear he went the extra mile for you!
Thank you so much
Thank you so much, Sabrina! Great customer service!!👍
10. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for taking the time out of your day to leave us a 5-star review.
Awesome ride
Despite another company attempting to disrupt my shipment, Max from US Cargo did an excellent job helping me ship my car from CA to GA. His professionalism and dedication ensured the process went smoothly. Highly recommend US Cargo for reliable and hassle-free car shipping!
8. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for your kind words! We're thrilled to hear that Max provided you with excellent service during your car shipment. Your recommendation means a lot to us, and we’re here to help anytime you need reliable and hassle-free shipping!
This company is a scam!!!!
This company is a scam!!!!
This is my review I left on GOOGLE. That US CAR-GO FREIGHT LOGISTICS replied to ;
Recents
US Car-Go Freight
Vehicle shipping agent
Place details
Photo of Natercia Martins
Natercia Martins
3 weeks ago
If I could give this company a NEGATIVE 1,000 I would. This company scammed us out of our $150 deposit. After they send us a contract for a price and was signed..the day my son's vehicle was to be delivered, Grace Morgan that works for this scam company, called my husband and I stating that the price has going to go from $350 to $1,500... Then she continued to call, send text messages trying to negotiate the price (for way more than the contract that this company signed). Since my son needed the vehicle for work, we negotiated a new price ( double what the original contract was). more than 6 different text messages Grace sent us stating that a driver had already picked up our vehicle, which was a lie, NO DRIVER EVER PICKED UP OUR VEHICLE. This company had my son miss work, I had numerous anxiety attacks ( I am a breast cancer survivor that is currently on chemo)...My other son was running back and forth from our home checking if "THIS COMPANY" picked up our vehicle. SHAME ON THESE PEOPLE/COMPANY/GRACE MORGAN FOR PUTTING FAMILIES THROUGH HELL!!!!!!!!!! I will be seeking all lawful remedies for my sons lost wages, my anxiety, pain and suffering this company has caused us these last few days.
5. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
We believe your review is not genuine, as we don’t have any record of you as our customer. Based on the information we have, it appears to be a fake review. We encourage anyone with legitimate concerns to reach out to us directly.
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for taking the time to leave us a 5-star rating - It's much appreciated!
Transport Nissan SUV
Sabrina West was very helpful and professional as she assisted me with transporting my Nissan Rogue SUV from Nashville, TN to Dunnellon, FL
22. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for taking the time to leave us a positive review. We are thrilled to hear about your positive experience with us!
Best transportation company
Best transportation company. Fast and reliable.
24. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you so much for this great 5-star review. We really appreciate your business.
I had a fantastic experience shipping…
I had a fantastic experience shipping my car with Max Miller from US Cargo. Everything went smoothly, and the service exceeded my expectations. Highly recommend!
21. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Hi Othmane, Thanks for your business and the great feedback on Max. Hope we can help you again in the future.
Very great answer my call and found me…
Very great answer my call and found me a driver fast with a cheap rate
19. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Hello Jernae, We’re happy to hear that you were pleased with our service. We look forward to serving you again in the future.
Tracy Wang is awesome!
I had the pleasure of working with Tracy Wang and I am thankful she made the process smooth and easy. She was able to answer all my questions hassle free! Extremely happy with the service!
19. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thanks for choosing US Car-Go Freight, Larsa! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and look forward to working with you again.
Great communicator and a vehicle…
Great communicator and a vehicle arrival on schedule and great a driver was very respectful
13. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us.
Brook Urban Thank for you professional…
Brook Urban Thank for you professional job.
From Eder and Ana perfect auto hauling
12. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä US CAR-GO FREIGHT LOGISTICS
Thank you for the excellent rating and for choosing US Car-Go Freight! We look forward to seeing you again in the future.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.