Ubisoft Arvostelua 

TO be brutally honest - I think they are in the deep hole as of now because they lack some ideas! All they do is make a game and call it assassins creed and add a location, it was walhalla, mirage, origins, and etc, the locations are changing but the idea is still the same! I tried mirage and it;s not bad, but make sure to develop some new games with better ideas, you can do it.

Recent experiences have been appalling. Games are trahs and customer has been worse. No soul left anymore just a company trying to make as much money as possible. Perfect example of what could have been. But of course money comes 1st second and third when it comes to priorities.

Most crazy company ever. Just paid top dollar for a new game. They force me to use their ubisoft connect service, which does not work well. Now I am locked out my account and it is suspended and I cannot play the game. The CORE thing of the company, make a game and ensure their customers can play it failed due to all the redundant things they want to do around. Please FOCUS on the basics.

Thank you

Refused to refund accidental annual subscription - contacted them the very same minute I was charged 90$.

Got hit with a ''Digital goods can not be refunded''

If I have to be honest about Ubisoft, their video games have really good games but their customer support is lacking and unprofessional. They're not able help to me change my birth date due to them accusing me of fraudulent activity and account sharing when it was given to me by my father who and he doesn't care about gaming and online in general. If there's improvement give us the option to actually change our birth date and not just the emails. If this keeps up i will no longer buy games from Ubisoft due to their unprofessionalism. I have been playing ubisoft games since late 2000s and up to this year while playing on PS3, PS4 and lastly PS5.

Une horde de golems qui composent le support et qui me font des copiés-collés du même message pendant plusieurs mois (comme des bots) quand j'essaye de récupérer mon compte volé en m'assurant que ce n'est pas possible et qu'ils n'ont rien pu vérifier quant au réel propriétaire du compte.

Je demande donc un remboursement des contenus présents sur le compte après plusieurs mois de batailles ET LA... MAGIE, ils se bougent le c** et se décident enfin à faire des vérifications sur le compte, j'ai récupéré mon compte 10 jours après. Des branquignoles.

Den værste supportoplevelse jeg nogensinde har haft

Ubisoft Support er uden tvivl noget af det mest inkompetente, jeg nogensinde har oplevet. Jeg blev hacket, og i stedet for at hjælpe mig med at få min konto tilbage, har de bare taget flere hundrede kroner fra mig og ladet som om det er mit eget problem. Det er fuldstændig uacceptabelt, hvordan et firma af den størrelse kan være så fatsvagt, langsomt og ligeglade med deres kunder.

Jeg har sendt flere henvendelser, dokumentation, kvitteringer, ID – alt, hvad de bad om – og alligevel sker der ingenting. Svartiderne er elendige, og hver gang man endelig får et svar, er det tydeligt, at de slet ikke har læst sagen igennem. Det føles som om man bare får automatiske standardsvar fra en bot, og hvis man endelig får fat i et menneske, virker det som om de ikke har nogen som helst beføjelser eller viden.

Det værste er, at man som kunde står fuldstændig magtesløs. De har alle oplysningerne, de kan se præcis hvad der er sket – men i stedet for at hjælpe, vælger de at ignorere problemet og fortsætte med at trække penge. Det er direkte respektløst.

Jeg har tidligere elsket mange af Ubisofts spil, men efter det her gider jeg simpelthen ikke længere støtte et firma, der behandler deres spillere så dårligt. Det burde ikke være så svært at gendanne en konto, især når man kan bevise, at man er den retmæssige ejer.

Ubisoft Support fortjener nul stjerner, men desværre kan man ikke give mindre end én.
Hvis du nogensinde får brug for hjælp fra dem – held og lykke. Du får brug for det.

Kort sagt:
– Uduelig kundeservice
– Langsomme og ubrugelige svar
– Totalt ligeglade med kunder
– Intet ansvar for deres egne fejl
– Penge trukket uden grund

Ubisoft burde skamme sig.

Here to write a review on the same tone as Ubisofts massive entertainments layoff statement.

This is not a bad review.....I am simply exercising my right to participate in an Expedited Relationship De-escalation Program.

P.s. recent games have been sub par anyways. Ala skull and bones, starwars outlaws...etc

Ubisoft Connekt ist wie Ubisoft nur Dreck. Einige Spiele gekauft, heruntergeladen und kann keines spielen, aber angeblich geht es auf Windows 11. Ubisoft fünf mal angeschrieben, keine Antwort von dieser Drecksbaggage aber bezahlt. Hände sweg von diesen Drecksgaunern Fall für Staatsanwalt beschissene Franzosen Drecvksfirma

ubisoft sucks worst gaming experience of my life would not recommend at all AT ALL

43 years old. Playes videogames since 8years.
Problably worst application i have ever used to launch games. So slow to start a small old games (for example heroes 3). My brain is exploding of frustration.

Elke keer dat een pc in de slaapstand gaat, weigert de app elke service. Dan dien je of opnieuw de pc te starten, of de app af te sluiten in taakbeheer. De app kan hier niet mee omgaan en weigert connectie met de server.
De app logt zichzelf vervolgens continu uit en dan moet je weer inloggen. Bij Steam werkt alles continu elke keer en voortdurend

VERY BAD BLOCK MY ACCOUNT BECAUSE I CAHNGE MY PASSEWORD

Absolute rubbish. Purchased a game that i want to redeem on their platform. I create an account as normal in my home no vpn or anything... then i get put into the US region while the game i purchased was UK region (My region). i had to email them to get it changed i couldnt change it myself. and since then it appears changed but i am still not able to redeem the game i purchased as it says its the wrong region. reaching out to their customer service and its the typical 3rd world outsourced email system when offer 0 help and just provide company provided statements. Ive been on Steam, Epic Games, BlueNet, Battle.net but i have never experienced a platform that doesnt seem to care about customer retention. i cannot redeem my game and they think i will continue and contribute to their platform?

DO NOT WASTE TIME. stick to the main platforms that know how to stream games online.

Going through Ubisoft Connect is the worst thing ever. It is absolutely awful to navigate from both console and Pc and only ever comes in useful when I'm try in change my Ubisoft name. My BIGGEST issue though, is that it DOES'T let you see any of your IMPOSRTANT account info. I can't see my password or any of the exact email or phone I have it 2 step verify to. PLUS, when you do try to look at it the only option is to CHANGE or RESET your password. All I want is to be able to look at my important info without having to change it. It's been a few years since I set up the account on Xbox and now that I have a Pc, I don't remember a lot of that info but I'm NOT ALOWED TO SEE IT!

they are so trash even when i want to delet the games they maake me log in becuase they want to make it as hard as possible to delete there program. they are trash

votre site il
PU LA MER**
on est en 2025
alors avec tout l'argent qu'on vous donne, s'agirait d'en faire quelque chose d'intelligent ! comme par exemple revoir votre site ÉCLATÉ. pas intuitif du tout il faut chercher pendant 1 heure comment faire ce qu'on veut faire la jeux activer l'autentification a 2 facteur, IMPOSSIBLE parcque votre site ouvre une nouvelle page internet blanche et quand j'actualise ca me remet a la page d'acceuil donc impossible pour moi de faire du classé. quand j'ai voulu associé mon compte play au PC j'ai galéré pendant une heure car c'est éxpliqué nul part comment faire... vraiment arrétez de prendre les gens pour des co** vous cassez les couill** .

As many others before me.. I have lost my access to my ubisoft account with many games purchased in the past 10 years or so. Password reset does not send link to my email address and unable to recover it otherwise. After number of email exchanges with support team I gave up. Not buying ubisoft games anymore.

Orribile company, orribile games, hope they go bankrupt.