I have used Vanilla Valley for some while now and have always found their products to be 1st class and delivery quick. My last order had one incorrect item and having emailed to explain, I received th... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy to use site with great selection of products. The prices are very reasonable and beat most other suppliers. Order quickly dispatched and arrived quickly too. I ordered 3 dummy cake models which... Näytä lisää
Yritys on vastannut
I can't say anything about my last order yet because it hasn't arrived yet.It has been in Inverness since Thursday but for some reason it has not been delivered yet.
Yritys on vastannut
I have been shopping with Vanilla Valley for over five years for my cake business, and I can honestly say they have been very reliable. Their website has changed over the years, and they have in... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kakkutarvikekauppa
- ja myös
- Askarteluliike
- Keittiötarvikkeet
- Käsityökauppa
- Leivontatarvikemyymälä
- Leivontatarvikkeet
Yrityksen kirjoittama
The Vanilla Valley prides itself in providing a complete range of cake decorating supplies and baking equipment for bakers of all abilities from hobby bakers to professionals. Since our establishment in 2008 as a manufacturer of acrylic cupcake stands, we have grown our ever-increasing catalogue to encompass all things cake and baking, and pride ourselves on being one of the UK's leading cake decorating retailers. Whether you need essentials such as cake drums, cake boxes, baking tins, sugar paste and food colouring, or tools for the latest cake trends, you should find it all at The Vanilla Valley at a competitive price. We stock from all of the leading brands including Renshaw, PME, Saracino, and more. Shop online or in our Cardiff store today!
Yrityksen kirjoittama
- Free UK Shipping on Orders over £50
- For the lowest delivery charges shop at The Vanilla Valley. Our Standard delivery service is £3.99 or free over £50. Receive your order within 5 working days. Resctrictions apply.
- Trade Accounts
- If you're a regular baker or have a cake-making business then you might benefit from one of our Trade accounts. We offer discounted prices on all products, exclusive offers, and no setup fee! Minimum spends to maintain the accounts are low and there are no rewards to expire. Head to the website to apply - thevanillavalley.co.uk/warehouse-account.html
- Local Click and Collect
- If you live in Cardiff or the surrounding area we offer a Click and Collect service! Place an order on the website as normal and choose "Click and Collect" instead of one of our delivery options. Your order will be ready the next business day at our retail unit in Nantgarw, Cardiff.
Yhteystiedot
Unit 1 Cardiff Road, CF15 7SR, Nantgarw, Yhdistynyt kuningaskunta
- sales@thevanillavalley.co.uk
- www.thevanillavalley.co.uk
4,7
Erinomainen
13 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service and quick…
Great customer service and quick efficient delivery
15. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello,
We’re delighted to hear that you were happy with our customer service and the speed of your delivery. Thank you for your review 😊
Easy access to process my order
Easy access to process my order, quick service in posting my order.
14. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello,
We’re so pleased to hear that you found the ordering process easy and were happy with how quickly your order was dispatched. Thank you for your review 😊
Vastaus yritykseltä The Vanilla Valley
Hello Sharon,
We’re delighted to hear that you were happy with the value of your items and that your order arrived quickly. Thank you for your review 😊
Speedy delivery,no issues
10. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello Tracy,
Thank you for your review 😊We are so pleased you are happy with the delivery speed and order.
Vastaus yritykseltä The Vanilla Valley
Hello,
We are so pleased to hear that you are happy with your order. Thank you for your review 😊
Vastaus yritykseltä The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear you were happy with the fast delivery, careful packaging, and our prices
Happy with this product and company
Arrived on time, well packaged and as described. Would buy again and recommend.
15. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Thank you so much for your fantastic review! We’re delighted to hear your order arrived on time, was well packaged, and matched your expectations. We really appreciate your recommendation
Would recommend
Shame couldn't be sure exact order would arrive in time but managed to get order through smaller (more expensive) fondants & was absolutely grand. Thank you. Will risk it next time as delivery was quick :)
7. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Thank you for your lovely review! We’re glad everything arrived in time and that the smaller fondants worked out well for you. We’re especially pleased to hear the delivery was quick.
Had a missing item in my order
Had a missing item in my order , quickly resolved and sent in within 24hours . Thank you great customer care
13. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Thank you for your kind review! We’re sorry there was a missing item, but we’re pleased we could resolve it quickly and get it sent out within 24 hours. We really appreciate your understanding and your lovely comments about our customer care! 😊
Vastaus yritykseltä The Vanilla Valley
Thank you for your lovely review! We’re delighted to hear your order arrived so quickly and that you were impressed with our service.
All good!
Easy to order, quick to arrive, arrived in one piece and good quality goods... all good!
13. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Thank you for your fantastic review! We’re so pleased to hear you found it easy to order, that your delivery arrived quickly and safely, and that you’re happy with the quality of the goods. It’s great to hear that everything was just right! 😊
Great place to shop
Prices are far more reasonable than other places. Items are well packaged and arrived swiftly. The website is easy to use too. I have shopped with Vanilla Valley many times and will continue to do so.
15. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello,
We’re really pleased to hear you’ve been happy with your orders and find our website easy to use. Thank you for your lovely review 😊
Vastaus yritykseltä The Vanilla Valley
Hello,
We’re really pleased to hear you were happy with your order and that it arrived quickly. Thank you for your review 😊
Fabulous fast delivery
Fabulous fast delivery. Great products that are always well Packaged. Thank you
15. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello,
We’re really pleased to hear you were happy with your order and that everything arrived quickly and safely. Thank you so much for your review 😊
Good quality.
Great little tins but haven’t used as yet. Good price to & quality. Looking forward to baking.
15. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello,
We’re so pleased you’re happy with the tins and found them to be good quality and great value. Thank you for your review 😊
Top service
Had my delivery come and one of the items was wrong so I rang up and lady on phone was very helpful she ordered correct item to come out following day which it did thats what I call customer service thku 🙂
12. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello Nina,
We’re sorry that one of the items was incorrect, but we’re really pleased we could get it sorted quickly for you. We’ll be sure to pass your kind words on to the lady who helped you. Thank you so much for your review 😊
Vastaus yritykseltä The Vanilla Valley
Hello Lorraine,
We’re delighted to hear you found our service speedy and efficient. Thank you for your review 😊
I love using vanilla valley
I love using vanilla valley. They always have everything I need. Xxx
14. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello,
We’re thrilled to hear that you love using Vanilla Valley and that we always have everything you need. Thank you for your review 😊
The products came in time and in good
The products came in time and in good condition
11. syyskuuta 2026
Vastaus yritykseltä The Vanilla Valley
Hello Norma,
We’re delighted to hear that your products arrived on time and in good condition. Thank you so much for your review 😊
Vastaus yritykseltä The Vanilla Valley
Hello Georgina,
We are so pleased you are happy with your order. Thank you for your review 😊
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