We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a replacement shelf for my RV fridge. Got an email saying it was delivered. It was not. Emailed customer support and they said to ignore that email, it was from a third party. A day later, th... Näytä lisää
Yritys on vastannut
The part was correct and works great. Packaging needs a bit of improvement. The ESD bag meant to protect the component was not taped shut and by the time it got to us, it was just lying in the box not... Näytä lisää
I ordered a circuit board and control panel. The checkout was so smooth I figured I must have forgotten something. I thought it would be a week before the item arrived, but it was almost as fast... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Yhteystiedot
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Yhdysvallat
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 58 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered an orifice burner never…
Ordered an orifice burner never received the part it was on back order about six weeks ago they did charge my CC for the part. Sent E-mails tried to call the mailbox is always full. no response to e-mails I guess I'm out that money thought this was a good site. The part is no longer needed would like my CC reimbursed. Tim Lydon
Received my freezer door on time
Received my freezer door on time. It matched perfectly. A great company to do business with.
Very bad experience trying to return…
Very bad experience trying to return the part that you sent tryed calling no left 1000 messages nobody called back
Our fridge drawer cracked in our RV
Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here FIRST for any other parts needs!
Quick seamless shipping.
customer service was knowledgeable and…
customer service was knowledgeable and polite.
Customer service never picked up the…
Customer service never picked up the phone. Never returned calls. I called more than once and was willing to buy the product but never heard from you again. Great stories on Trump like going for him
Only because you asked.
I have been informed that the part(s) I ordered are on backorder. That is unfortunate but not your fault. It happens. But I recently looked at my credit card account and found that I was already charged the full amount on 9/27. That is not something I would have expected until the complete order is actually shipped.
no delivery date and no one returns a…
no delivery date and no one returns a call for help- will not buy from them again- 3 weeks I still dont have a response
Customer service was great
Customer service was great. I called them for recommendation on what I needed to consider between the available parts. So far, it seems I have made the correct choice.
Right parts, worked perfectly.
The refrigerator part we ordered worked perfectly. We will definitely use and recommend RV Fridge Guys to anyone in need of repair parts. Thanks again, David Turner.
Did not receive product and money was…
Did not receive product and money was taken out of my account. There is no communication on the status of the order
WHERE IS MY ORDER!!
It’s been 11 days and my order is “awaiting shipment” when I call it goes straight to a cell voicemail, no response via email. I did receive a generic email asking if my order was received, but it hasn’t even been shipped. I’m going to have to put a dispute in with my bank to cancel this. Do not use these guys.
You charged my account for a part you…
You charged my account for a part you don’t have and haven’t shipped. It is back ordered. I would like to cancel my order. I would not refer anybody to you.
Brutal
I ordered a part in February and haven't received it or heard anything since
Parts labled as good for the 1200…
Parts labled as good for the 1200 series norcold reefer. DO NOT WORK! After a wait, having to pick my own order up, and now I dont even have a fridge. damn.
SCAM company!!
SCAM company!!! I purchased an item and it was never shipped. It's been 3 mos. and have not been able to contact them or have any kind of response or communication. DONT BUY FROM THEM.

Vastaus yritykseltä RV Fridge Guys
Thank you for locating a replacement…
Thank you for locating a replacement shelf for my Norcold 3150!
Got my part finally. Got a reply back when I emailed the order confirmation address. Nothing by phone or from the web page.
I didn’t find out the part was back ordered until after the sale was completed.
They took my money 23 days ago but I haven’t received my part. I have tried to contact them by phone and their form on the web site to check on my part for 3 weeks now and have not had a reply back.

Vastaus yritykseltä RV Fridge Guys
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