Themeisle Arvostelua 

This company is laser focused on great support. Companies can make great tools but without excellent support it doesn’t mean much. Andreea was great - responded promptly to our request and gave us the info we needed to proceed. We have been customers so long and it is because their support is top notch!

Helpful, engaged, quickly responded, and finally fixed all bugs reported.

Awesome e-commerce theme, also support was fast and helpful thanks to Andreea!

I've reached out for support about an issue with Themeisle's wonderful theme Neve which I've been using over the past years for my website. Rodica from the support team was extremly helpful. Not only did she respond very quickly within less than an hour but she also helped me solve my problem in a very simple and effective way. Great experience!

I have received great and kind support from Irinel Enache, at Themeisle. Response time was good, and the answers to the support questions I raised were precise. I can only recommend these guys, besides the fact that the tool itself (Feedzy) is very useful

Technical support for Hestia Theme - a response appeared well within the promised 8 hour turnaround and was right first time.

Great help from Rodica Irodiu - knew exactly what I needed to get the result I needed on my site.

We use PPom Pro a very handy plugin. We experienced a few difficulties after implementating. We ask for support and got a very fast reply and solution.

A good product is one thing but the best thing is if you are facing some small issues it is the support of the company that matters!

Thanks guys keep the good work!

Ton

Excellent support and lightning-speed response.

The organic traffic from Google tremendously decreased and I discovered it was because of Neve theme. After disabling all CSS, i discovered there were a duplicate footer at the bottom of my pages. I understood there was a different footer one for mobile and one for desktop. Consequently, some external links were hidden. For instance, on desktop, since the mobile footer was hidden, external links were hidden. Then in google search console, i discovered that the html mobile version of my website was different from the one delivered on desktops. There was only one footer in the mobile footer. So, in practice, I had a twitter and reddit links in the footer. So, on desktops, I had 2 twitter links & 2 reddit links. Two of them were hidden (mobile) and two of them where displayed (desktop).

Andreea is the best. Quick and thorough responses that solve the issues at hand. Thank you Andreea

I needed help with the format of a widget on the Zelle Pro theme. I contacted support and Rodica got back to me the next day with the perfect little snippet of CSS. It solved my problem first try. I'm VERY impressed with the service. I really didn't expect such good help. Thank you, Rodica. You're my hero!

So far I can say that the support is great! They responde within in less than an hour. On my opinion it´s was a great choice!

Great support you have a problem they solve it you want to change the theme your way they will create css codes exemplary work.

The service and support are very comfortable and they really help me with issues that I had.

Themeisle has provided great themes, specially for WordPress. More than that, I like their customer service. They are great handling of a support ticket.

I needed technical support regarding updating to the Pro version of a theme as well as problems with my site not displaying properly. I was able to reach support in a relatively short period of time and they remained communicative as they helped me through my issue which involved a few emails back and forth.

Very happy with customer support! And very happy with the product.

Great handling of a support ticket. I emailed about a support ticket that was already waiting very long at our end. Within an hour I had a reply and within 90 minutes there was a fix so I am very content

Great customer service. Always very helpful.