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The Fish Society Arvostelua 

913
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I love this company. I've ordered from them so many times when I want something extra special or some seafood not regularly found at the supermarket. Their range of sashimi is impressive and always of... Näytä lisää

Saanut 1/5 tähteä

CANCELLATION OF MEMBERSHIP - FISH SOCIETY Have been trying to cancel this since July. Tried to get Bank to cancel it. Because it isn't a Direct Debit, they can't do anything. Have written t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have only eaten the contents of a tin of the "Icelandic cod liver" so far. (The rest of the delivery is in the freezer) I was nervous about the taste of the cod liver but it was as advertised an... Näytä lisää

Saanut 5/5 tähteä

I had ordered a fully side of smoked salmon well ahead of the Bank Holiday weekend. A couple of days before I was told the delivery would be late possibly after the weekend. The Fish Society gav... Näytä lisää

Yrityksen tiedot

  1. Kalakauppa
  2. Pakasteruokatoimittaja
  3. Pakasteruokakauppa

Yrityksen kirjoittama

The Fish Society is the UK’s leading online fishmonger, with over 25 years’ experience delivering high-quality seafood straight to our customers’ doors. Based near Guildford, we specialise in a wide range of fish and seafood — from raw fillets, shellfish and sashimi-grade fish to smoked, cured and prepared dishes — with more than 200 products to choose from. All of our seafood is carefully selected and frozen at peak freshness to lock in flavour and quality, then delivered across the UK. We offer seafood boxes, bulk bundles and ready-to-eat meals, making it easy to enjoy premium seafood at home. With a strong reputation for variety, quality and convenience, we’re the perfect choice for anyone who loves fresh-tasting fish and sustainable seafood options.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

913 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 56 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(913)

579 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

My go-to online fishmonger

I love this company. I've ordered from them so many times when I want something extra special or some seafood not regularly found at the supermarket. Their range of sashimi is impressive and always of high quality. Delivery has always been on time and the fish is well-packed and still frozen. Would highly recommend.

6. elokuuta 2026
Saanut 5/5 tähteä

I came across The Fish Society while…

I came across The Fish Society while searching for wild-caught sockeye salmon.

I initially placed an order for organic Scottish salmon, but after realising that even organic salmon is still farmed, I decided to cancel it. I called customer service, and the cancellation was handled seamlessly with zero issues.

Although I couldn't transfer the original £10 off voucher from the cancelled scottish salmon order, I had another voucher that offered even more money off. This allowed me to place my order for the wild sockeye salmon with a great discount.

The postal packaging they use is outstanding. It is so well insulated that the fish arrives perfectly frozen every single time, with no softness whatsoever. It is packed the day before and delivered the next working day, looking as fresh as if it had been frozen that exact morning.

24. huhtikuuta 2026
Saanut 1/5 tähteä

CANCELLATION OF MEMBERSHIP

CANCELLATION OF MEMBERSHIP - FISH SOCIETY

Have been trying to cancel this since July. Tried to get Bank to cancel it. Because it isn't a Direct Debit, they can't do anything.

Have written to their published email address - on 3/7/26; 3/8/26;9/9/26;14/9/26. No reponse at all except an email thanking me for my order and charging the membership fee again. My original order number was 929763 for fish worth £71.80 Membership discount £2.01 charged £69.79.

Hope this is sufficient for them to take action. If they want further details like my bank account numbers they can send a private email. Thankyou Trust Pilot for your role in this saga. Hope not to have to write again.

Refund for August and September, as well as October, would be a nice gesture. Susan Glass

17. syyskuuta 2026
Oma-aloitteinen arvostelu
The Fish Society-logo

Vastaus yritykseltä The Fish Society

Hi Susan,

Thank you for contacting us. Dean has just spoken with you which we hope has now resolved everything for you.

Please do not hesitate to contact us if we can be of further assistance.

- The Fish Society

Saanut 3/5 tähteä

Fish quality good, but no benefit to being a member.

Fish quality good, but there was no benefit to being a member. It’s a waste of money - just order what you need when you need.

2. syyskuuta 2026
The Fish Society-logo

Vastaus yritykseltä The Fish Society

Thank you for leaving a review and for highlighting that you were pleased with the quality of our fish! We pride ourselves on delivering top-tier seafood, so we’re glad that part of your experience met your standards.

We also appreciate your honest feedback regarding our membership. We design our membership to provide genuine value such as exclusive discounts.
We are genuinely sorry to hear that it hasn't felt worthwhile for your ordering habits.

Your feedback is invaluable, and we are actively reviewing our perks to ensure our members receive clear, meaningful value. If you’d like us to look into your account or assist you with managing your subscription, please feel free to reach out to us directly at customerteam@thefishsociety.co.uk.

Thank you again for helping us improve, and we hope to continue serving you great seafood!

- The Fish Society

Saanut 2/5 tähteä

Hello The Fish Society,

Hello The Fish Society,
Haddock not fresh and not safe to eat as stunk and we did not eat this. Please refund the £7?
Kippers x 2 tiny sized like a small side plate size had very fish on them due to their small size.
Fish pie mix way over priced as manufactered and flavourless Pollock.
The steaks as already mentioned excellent which were Cod, Salmon, Hake.
Prawns very good.

If no refund we shall sadly contact our card provider as when I mentioned this before you did not offer this. To shop with you again please make sure all is fresh and priced fairly as well as a catch size.

Thank you, Michelle

8. syyskuuta 2026
Oma-aloitteinen arvostelu
The Fish Society-logo

Vastaus yritykseltä The Fish Society

Hi Michelle,
I apologise about the bad quality of the haddock and the small sizing of the kippers which you were unaware of.
Please contact customer service on 01428 687 768 who can assist you further regarding.

- The Fish Society.

Saanut 5/5 tähteä

Delivery was as promised and well packaged

I have only eaten the contents of a tin of the "Icelandic cod liver" so far.
(The rest of the delivery is in the freezer)
I was nervous about the taste of the cod liver but it was as advertised and absolutely delicious with some good bread as an accompanyment. There is no unpleasant fishyness to taste at all and the texture is similar to foie gras. I shall certainly be buying more very soon.Previous experience suggests the other items I ordered will also come up to expectation taste wise

2. syyskuuta 2026
Saanut 4/5 tähteä

I don't have a very positive review

I don't have a very positive review, although it doesn't concern the company itself. The delivery was made to the wrong address, even though the recipient's address was clearly marked on the package. And since it was a very hot day, the contents melted badly and all the products thawed out.

22. elokuuta 2026

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