I love this company. I've ordered from them so many times when I want something extra special or some seafood not regularly found at the supermarket. Their range of sashimi is impressive and always of... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
CANCELLATION OF MEMBERSHIP - FISH SOCIETY Have been trying to cancel this since July. Tried to get Bank to cancel it. Because it isn't a Direct Debit, they can't do anything. Have written t... Näytä lisää
Yritys on vastannut
I have only eaten the contents of a tin of the "Icelandic cod liver" so far. (The rest of the delivery is in the freezer) I was nervous about the taste of the cod liver but it was as advertised an... Näytä lisää
I had ordered a fully side of smoked salmon well ahead of the Bank Holiday weekend. A couple of days before I was told the delivery would be late possibly after the weekend. The Fish Society gav... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The Fish Society is the UK’s leading online fishmonger, with over 25 years’ experience delivering high-quality seafood straight to our customers’ doors. Based near Guildford, we specialise in a wide range of fish and seafood — from raw fillets, shellfish and sashimi-grade fish to smoked, cured and prepared dishes — with more than 200 products to choose from. All of our seafood is carefully selected and frozen at peak freshness to lock in flavour and quality, then delivered across the UK. We offer seafood boxes, bulk bundles and ready-to-eat meals, making it easy to enjoy premium seafood at home. With a strong reputation for variety, quality and convenience, we’re the perfect choice for anyone who loves fresh-tasting fish and sustainable seafood options.
Yhteystiedot
Henley Business Park, GU3 2DX, Guildford, Yhdistynyt kuningaskunta
- 01428 687768
- customerteam@thefishsociety.co.uk
- www.thefishsociety.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 56 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Hello,
Hello,
My cat likes haddock.Thank you very much for very quality fish. I love yours packing - the best one.
Kind regards
Kristina
My go-to online fishmonger
I love this company. I've ordered from them so many times when I want something extra special or some seafood not regularly found at the supermarket. Their range of sashimi is impressive and always of high quality. Delivery has always been on time and the fish is well-packed and still frozen. Would highly recommend.
The most fresh and delicious scallops
The most fresh and delicious scallops, and the salmon as always perfect!
The quality of the fish was high and the service good
The quality of the fish was exceptional. Also well packed and delivered on time.
Very good quality very good…
Very good quality very good service.also very good on delivery.
I came across The Fish Society while…
I came across The Fish Society while searching for wild-caught sockeye salmon.
I initially placed an order for organic Scottish salmon, but after realising that even organic salmon is still farmed, I decided to cancel it. I called customer service, and the cancellation was handled seamlessly with zero issues.
Although I couldn't transfer the original £10 off voucher from the cancelled scottish salmon order, I had another voucher that offered even more money off. This allowed me to place my order for the wild sockeye salmon with a great discount.
The postal packaging they use is outstanding. It is so well insulated that the fish arrives perfectly frozen every single time, with no softness whatsoever. It is packed the day before and delivered the next working day, looking as fresh as if it had been frozen that exact morning.
CANCELLATION OF MEMBERSHIP
CANCELLATION OF MEMBERSHIP - FISH SOCIETY
Have been trying to cancel this since July. Tried to get Bank to cancel it. Because it isn't a Direct Debit, they can't do anything.
Have written to their published email address - on 3/7/26; 3/8/26;9/9/26;14/9/26. No reponse at all except an email thanking me for my order and charging the membership fee again. My original order number was 929763 for fish worth £71.80 Membership discount £2.01 charged £69.79.
Hope this is sufficient for them to take action. If they want further details like my bank account numbers they can send a private email. Thankyou Trust Pilot for your role in this saga. Hope not to have to write again.
Refund for August and September, as well as October, would be a nice gesture. Susan Glass

Vastaus yritykseltä The Fish Society
Very happy with the product i bought…
Very happy with the product i bought and the service and delivery is great will buy again.
Salmon was lovely and chunky and very…
Salmon was lovely and chunky and very meaty. Came on the due date. Will definitely purchase more
The prawns are so delicious and the…
The prawns are so delicious and the lobster was a good size
Fish quality good, but no benefit to being a member.
Fish quality good, but there was no benefit to being a member. It’s a waste of money - just order what you need when you need.

Vastaus yritykseltä The Fish Society
Hello The Fish Society,
Hello The Fish Society,
Haddock not fresh and not safe to eat as stunk and we did not eat this. Please refund the £7?
Kippers x 2 tiny sized like a small side plate size had very fish on them due to their small size.
Fish pie mix way over priced as manufactered and flavourless Pollock.
The steaks as already mentioned excellent which were Cod, Salmon, Hake.
Prawns very good.
If no refund we shall sadly contact our card provider as when I mentioned this before you did not offer this. To shop with you again please make sure all is fresh and priced fairly as well as a catch size.
Thank you, Michelle

Vastaus yritykseltä The Fish Society
The products I ordered were excellent…
The products I ordered were excellent and the process was very easy. Thank you.
Delivery was as promised and well packaged
I have only eaten the contents of a tin of the "Icelandic cod liver" so far.
(The rest of the delivery is in the freezer)
I was nervous about the taste of the cod liver but it was as advertised and absolutely delicious with some good bread as an accompanyment. There is no unpleasant fishyness to taste at all and the texture is similar to foie gras. I shall certainly be buying more very soon.Previous experience suggests the other items I ordered will also come up to expectation taste wise
I don't have a very positive review
I don't have a very positive review, although it doesn't concern the company itself. The delivery was made to the wrong address, even though the recipient's address was clearly marked on the package. And since it was a very hot day, the contents melted badly and all the products thawed out.
Very good quality fish
Very good quality fish that is well packaged individually. I continue to enjoy your products which arrive fresh.
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