Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Migraine tens machines work well for me, reducing the pain, and if used early enough can occasionally even stop it. I have just started using Tenscare Mynd and my only criticism is the very loud sound... Näytä lisää

Saanut 5/5 tähteä

Wow, I am paralyzed—I have a spinal cord injury for the last 37 years . About a month and a half ago, I started using the vaginal device and the external electrodes. Beyond the fact that sensation is... Näytä lisää

Saanut 5/5 tähteä

Нещодавно я придбала собі Elise 2 Тонік для мишц тазового дна Перший місяць починала з інтенсивності 35 мА, зараз вже перейшла до 55 мА. Так позитивні зміни вже відчуваю, але ще треба працювати тим п... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Louise gave me excellent customer service after ringing me back when I had rung the day before & she checked with the warehouse about when I should recive the porducts as I was going to be out. Then s... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lääketieteellisten laitteiden valmistaja
  2. Kosmetiikkatuotteiden toimittaja

Yrityksen kirjoittama

Helping you feel better naturally. We are a well established UK company with 27 years of expert experience in the field, offering a range of products to help people in all areas of life. Chronic pain, maternity and labour pain, physiotherapy, aesthetics, incontinence, erectile dysfunction and more. Award Winning, clinically proven and affordable TENS, EMS, MIC and IF devices.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

165 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(165)

23 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Never even got a refund on them…

Never even got a refund on them messaged loads of times

4. tammikuuta 2022
TensCare-logo

Vastaus yritykseltä TensCare

Dear Laura, we are sorry you feel this way but this is not true at all. We have been trying to resolve your query however you have, on more than one occasion, stopped replying to us when we have asked for further evidence of your complaint. As mentioned in our last email, we cannot offer a refund without following our refund policy, which is to obtain photos and serial numbers of any items claimed to be faulty so we can investigate further.

Once provided, we will be happy to work through your claim with you, however if you do not reply to us we cannot help you.

Saanut 5/5 tähteä

This really works for me

This really works for me, I've relied on sumatriptan for years but I thought I'd give this a go. Its rechargeable and has won industry standard awards. It has taken away or greatly reduced migraines for me, I have to use a high setting. The only reason I can't give it five stars is because the pads are not very sticky... my mother and sister have tens machines and the pads on theirs are massively more sticky. My Mynd ones almost from the start began curling up at either end which disconnects the electrodes to a big extent. I've tried a light coat of water, and a proprietary solution supposed to aid pads stick, but neither worked. In the end I used tape to hold down either end on my head, which looks insane but does actually work. Better pads please TensCare! Then no problem five stars.

Update on the review. I called TensCare and spoke with an extremely pleasant and helpful member of their team, she told me they are working on "stickier" pads. In the mean time she is sending me out some spare pads and apparently there is a headband that can hold the Mynd in place and she is sending me one of those also... all free of charge! So customer support and the help given makes this now a five star product for me.

19. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Experience date is generally most time

Honest helpful most importantly patient as my explanation of problems can in itself be problematic, not satisfied with £ of electrodes or not being able to connect other types needed rather than a different machine type but information customer care is ace

10. elokuuta 2022
Saanut 5/5 tähteä

Brilliant personal service

I emailed about availability of a product and had a reply within hours, written by a real person who gave really good advice. So often companies send out automated replies that don't answer the question. Top marks for personal service.

22. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quality products

I really enjoyed buying directly through the Tenscare website, a company committed to the quality of its products and efficiency in delivery, as I received everything on time.

11. elokuuta 2022
Saanut 5/5 tähteä

Perfect PFE

Ho acquistato Perfect PFE e non riuscivo a capire come collegare la sonda. Via email il customer center mi ha risposto subito risolvendo il problema. Sono molto soddisfatto del prodotto TensCare e del servizio assistenza veloce e cortese. Valutazione ottima.

4. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great products and great service

My first machine from Tenscare lasted years and is still working but the leads are showing signs of wear. Sadly they are not made anymore so I treated myself to a new machine. Excellent service and advice from the office and really prompt delivery.

3. elokuuta 2022
Saanut 1/5 tähteä

My order took two months to get to me…

My order took two months to get to me and it was not delivered at my door I had to fetch it from a post office. And this after no one let me know it was even there. I struggled about a week just to get a reply so I could travk my parcel

11. heinäkuuta 2022
TensCare-logo

Vastaus yritykseltä TensCare

Dear customer, thank you for your review. We are sorry you feel this way, however the delays you experienced were unfortunately beyond our control.

The courier could not deliver your order as there was no one at the address to sign for it, therefore it was taken back to the depot awaiting collection or a redelivery request. This was reflected in the tracking sent when the order was despatched. We understand these emails are sometimes missed, so you reached out to us to confirm your tracking, which we did on the same day of your enquiry.

We as the sender are not notified when the recipient is not home to receive a delivery, so we were unable to contact you to advise this. However, the couriers sometimes leave a card and it is always reflected in the order tracking.

Our apologies again that you were unsatisfied with the service you received, we hope you enjoy your product nonetheless.

Kind regards,

TensCare

Saanut 1/5 tähteä

I am yet to receive this item And the…

I am yet to receive this item And the tracking doesn’t work

3. kesäkuuta 2022
TensCare-logo

Vastaus yritykseltä TensCare

Dear customer, we are sorry to hear that you have not received your parcel yet. It seems you are ordering from outside the UK, sometimes parcels can take a while to clear customs, as mentioned in our shipping terms these delays are not included in our delivery estimate and we encourage the customer to check for any delays in their local country prior to ordering.

If you would like to reach out to us at customer.service@tenscare.co.uk we would be happy to assist you in locating the parcel.

Saanut 1/5 tähteä

Royal mail perdió mi paquete

Royal mail perdió mi paquete, nunca informaron, y mes y medio después, me dicen que lo siga esperando, solicité la devolución del dinero. Que mal servicio de ventas

31. toukokuuta 2022
TensCare-logo

Vastaus yritykseltä TensCare

Dear customer, we are sorry to hear that you have not received your parcel yet. It seems you are ordering from outside the UK, sometimes parcels can take a while to clear customs, as mentioned in our shipping terms these delays are not included in our delivery estimate and we encourage the customer to check for any delays in their local country prior to ordering.

If you would like to reach out to us at customer.service@tenscare.co.uk we would be happy to assist you in locating the parcel.

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