The main registratin is fine, but then you are offered at a cost extended warranty. I couldnt find a way to avoid this, and eventually to progress ticked. Then my basket appeared and i could empty i... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Never heard of the name Teknix until yesterday. I hope the larder fridge does as many years service as the last larder fridge,....nearly thirty years, Lec by name. I await for what the future holds... Näytä lisää
Yritys on vastannut
Great space in both the larder fridge and freezer. Lovely cabinets which look v smart. The fixtures inside feel nicely finished and fairly robust. The appliances were superbly packaged. The freezer ha... Näytä lisää
Yritys on vastannut
Well built freezer. The brand has links with hisense a leading other appliance builder. Easy to use quick to set up. Quiet operation. Comes with 2 yr warranty. You will not be disappointed.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Quality domestic appliances with expert attention to detail. Washing machines, cookers, tumble dryers, refrigeration, built in and freestanding.
Yhteystiedot
RNW, CH5 3PZ, Hawarden, Yhdistynyt kuningaskunta
- 01244535929
- enquiries@teknix.co.uk
- www.teknix.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Well constructed and very practical…
Well constructed and very practical layout

Vastaus yritykseltä Teknix
Bvery good value appliance
Bvery good value appliance, which I am, so far happy with.

Vastaus yritykseltä Teknix
Better training required
When getting the 2yr warranty the initial call handler repeatedly asked for the model “number”. When our model was just letters this totally confused him and he implied heavily that I was not understanding him. Considering one of the reasons we chose this company was the apparent excellent customer care it was a very frustrating lengthy call. Even asking him to look it up on Google he couldn’t comprehend that I had given him the correct number for a fridge and freezer made by them! The manager was excellent and rectified promptly. I appreciate everyone has to learn but the repeated assumption that it was my mistake was very irritating! The fridge and freezer look good, here’s hoping they work so I don’t have to call again!

Vastaus yritykseltä Teknix
Quite easy to register my new appliance
Quite easy to register my new appliance

Vastaus yritykseltä Teknix
It felt so refreshing to deal with…
It felt so refreshing to deal with people that are genuine helpful friendly reliable and professional
From my first call everything was so effortless and they delivered my fridge freezer as promised when they said they would and even called me half an hour before to let me know they were on their way
My old one was taken away and what was even better was I didn’t have to go to the trouble of defrosting my old one before collection which saved me a job.
I’m thankful I was reminded to register it as I probably would’ve forgotten
I honestly couldn’t recommend them highly enough and if I need any other appliances I will go to them first
Excellent service and couldn’t fault a thing

Vastaus yritykseltä Teknix
Needed an LPG cooker for country cottage and this fitted the bill
I needed an lpg cooker and one that is slightly smaller than the run of the mill this one fitted the criteria and also looks good in my kitchen. The company kept me informed of delivery and came at start of expected time. Driver was very efficient and friendly. Registration online for warranty was easy option of extension was given but will review that in a few months time.

Vastaus yritykseltä Teknix
Originally Shocking customer service from Teknix & engineers’ company. Now it’s all sorted thankfully.
Originally poor service when my appliance broke. Thank you Matt and Laurence from Appliance world online, for sorting out my replacement fridge. Bought a tall Teknix fridge less than a year ago from Appliance world online. Not cooling the food. Lots of food went off, so realised there was a fault. Shocking customer service from the warranty company (which I thought was Teknix but turns out not to be, so who are they?) and the company who instructs the engineers. Several engineer visits later- replaced fan at first, then another 2 engineers came & said no it’s the compressor, another engineer came to fit the compressor, no it’s not that, it’s a blockage blah blah blah. Just get me a new fridge! Finally written off. This part has taken 6 weeks to this point! In all this heat! Rotating ice packs in cooler bags three times a day! Ludicrous! Finally been Told I can have a refund or a replacement fridge but now that model isn’t available. So the newer version (almost identical!) is £100 dearer. Not happy got to pay more!! Arghhh! Don’t know who’s most at fault?

Vastaus yritykseltä Teknix

Vastaus yritykseltä Teknix
A great fridge freezer
A great fridge freezer. We are delighted with it thanks. Great delivery from Paul Davies of Bolton

Vastaus yritykseltä Teknix
Great price and reliably delivered

Vastaus yritykseltä Teknix
Very easy to register my freezer
Very easy to register my freezer

Vastaus yritykseltä Teknix
Excellent price
Excellent price, easy to deal with, quick on-time delivery
Very difficult to open the freezer…
Very difficult to open the freezer door. This is a two handed job. You have to break the door seal by pushing your fingers into the seal or using a flat piece of plastic to insert between the seal and door. Also the door handle is a cheap. Not impressed

Vastaus yritykseltä Teknix
Arrived on time
Arrived on time. well packaged. Good product so far

Vastaus yritykseltä Teknix
Prompt delivery and excellent delivery…
Prompt delivery and excellent delivery driver.

Vastaus yritykseltä Teknix
Large capacity no frills fridge
I wanted to buy a simple large capacity fridge without Internet access or any app rubbish so many other makes have. The Teknix fridge I bought ticked all my boxes though not a household name I recognised.
Build quality is an equal to our Bosch fridge in my opinion. Only had it a few days and I'm very impressed so far.

Vastaus yritykseltä Teknix
I purchased the Teknix THSBS1791PLUBIX…
I purchased the Teknix THSBS1791PLUBIX fridge freezer, and it turned out to be one of the most disappointing appliances I’ve ever bought. It looks modern on the outside, but in real use it fails at the basics, especially for a side‑by‑side fridge with a water and ice dispenser.
Water Cooling Issue
The biggest problem was the water dispenser. It delivered lukewarm water, practically the same temperature as tap water. The water stayed around 18–19°C, which means it wasn’t chilled at all. For a fridge advertised with a water‑cooling function, this is unacceptable.
Manufacturer doc page 26- "The dispensed water is cool"
Engineer was already, and did nothing. Appliance returned.
This isn’t a rare issue, it’s a design flaw. The water tank sits below the cooling circuit, so no Teknix THSBS1791PLUBIX can chill water properly. Every unit will behave the same because the system simply isn’t engineered to cool the dispenser water. You’re selling a faulty product, and you know it’s faulty.

Vastaus yritykseltä Teknix
Great dryer!
This is a great dryer! I've been using it for a month now and I'm so pleased with the results. It's quiet, efficient, easy to operate with a good selection of programmes and a large drum. Gentle on clothing and everything comes out soft and perfectly dried.

Vastaus yritykseltä Teknix
improved score
I had a problem with one member of the call centre I called another and got a young lady called Abigail who was very professional and helped me to get an engineer to come and sort my washer I can not thank her enough for her help.
thanks again Abigail.

Vastaus yritykseltä Teknix
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