Rich and his Team were excellent in getting my order quoted and fulfilled in a timely manner. I had one unexpected event in which I needed to return a portion of my PC back and the issue was quickly... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
SuperLogics is an amazing company if you are looking for a high quality, custom computer system. They are super tech gurus, helpful, friendly and easy to work with. Even if a problem occurs, there is... Näytä lisää
Helpful people, fast delivery, custom-built equipment, all at great prices. If they don't have a component for a build, they always have an alternative. This is why I keep coming back. SupperLogics ju... Näytä lisää
From Order to Delivery and Install, everything has been perfect. My only criticism is that SuperLogics does not provide a single disc recovery solution to permit the buyer to restore the hard drive o... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
Yrityksen kirjoittama
Yhteystiedot
9 Mercer Road, 01760, Natick, Yhdysvallat
- 877-893-1660
- customerservice@superlogics.com
- www.superlogics.com
4,8
Erinomainen
761 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
When ever we need a computer that will…
When ever we need a computer that will be tasked to do a specific job, we go to SuperLogics. Our salesman knows their products, and we always get a reliable computer that fulfills our needs.
Ed - Computers & Imaging Solutions
17. huhtikuuta 2024
Great product
Quick and easy to order and ships quick. Great product and easy to install. Would definitely purchase from again.
25. maaliskuuta 2024
Just what I needed
Just what I needed. Fast and quiet. Perfect for our DJ rack system.
29. maaliskuuta 2024
Great Service
Customer service, delivery, price and quality of the Panel-PCs as always great and on time. Thanks !
26. maaliskuuta 2024
Oma-aloitteinen arvostelu
Communication was great
Communication was great. The PC I built was waiting on parts out of stock and their ETA to ship was spot on making my installation schedule stay on time.
12. maaliskuuta 2024
Working with SuperLogics is a Pleasure
Working with SuperLogics is always a pleasure. Great builds, great communication, and quick shipping. Thanks!
21. helmikuuta 2024
Highly recommend.
Super logics makes good quality components and delivers the goods in a reasonable timeframe. Support for the products they sell is top notch and if there is an issue it will get resolved professionally and promptly.
14. helmikuuta 2024
Found the issue and appears to be…
Found the issue and appears to be working flawless
1. helmikuuta 2024
Good quality machine that is able to be…
Good quality machine that is able to be customized to meet requirements. Very well packed and over packed for shipping. I highly recommend SuperLogics. We are a repeat customer.
3. tammikuuta 2024
Help to guide and build custom systems
Help to guide and build custom systems
That the customer needs
5. helmikuuta 2024
happy with this vendor!
Very happy with this vendor, good communication, very responsive and reliable partner.
22. tammikuuta 2024
Great Customer Service.
Great Customer Service.
Pulled in order that was needed quickly.
29. tammikuuta 2024
Excellent service and super quick…
Excellent service and super quick responses to requests.
17. tammikuuta 2024
Fantastic service and quick turnaround…
Fantastic service and quick turnaround of workstation builds. Very professional company!
27. joulukuuta 2023
Computer broken out of the box
Computer broken out of the box. No video output.
They were able to take it back and correct the jumper setting (I tried, but it was too small and hard to get it, and I ended up just dropping the jumper somewhere in the case). Thanks to Superlogics for the fast repair and return.
20. joulukuuta 2023
Vastaus yritykseltä SuperLogics
Hi Steve, Thank you very much for taking the time to provide feedback. I apologize about your experience but thank you for sharing it as it helps us implement corrective actions/improvements. I forwarded your review to Gabe, our head of production, for a reply and this is what he said:
"I just spoke to Steve on the phone. I apologized for the issue and explained to him that we will repair it and turn it around quickly. I apologized and explained the situation.
The computer did not arrive broken. He did reach out to support via chat.
The issue was that his icons were displayed on a "ghost" secondary monitor. Something we did not experience here. By manufacturer default, we leave the JPG1 jumper to enable, (Aspeed graphics driver) shows up on device manager + graphics card driver which could lead to showing a secondary monitor. JPG1 is a known jumper that if set to the pin 2-3, it disables the VGA port. What we have done in the past is enable IGFX (internal Graphics) and leave VGA by default on pin 1-2 for customer who would like to use all video outputs including VGA. In this case, this customer did not have a VGA monitor and his graphics card was showing as secondary. Support assisted the customer with moving the jumper to disable VGA to remove the secondary monitor option. As the customer was being instructed, he dropped and lost the jumper. I'm guessing that is where his frustration came in. Support did send him an overnight return label to have the computer set correctly.
In my experience from being in Support, I have noticed that more customers don't really use VGA. The decision I will make going forward is to disable JPG1 (VGA Aspeed graphics driver) to prevent it from happening again. I understand some customers might call asking that they want VGA enabled, in that case the customer will have to enable the Jumper again. I'm sure there are less calls to enable VGA than to disable the second monitor because of the jumper. It is SuperMicro setting that we cannot change. Either Enable VGA and onboard video with two graphics drivers showing, or disable VGA output."
Again, thank you for taking the time to share your experience and helping us improve. Matt M
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