Stratstone - Porsche Centre Nottingham Arvostelua 

268
TrustScore 4.5/5 tähteä

4,3

Electric Avenue, NG2 1RS Nottingham, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

While the service to the vehicle was as good as you would expect from a Porsche dealership, what raised it a step higher was the excellent, professional and friendly attitude I encountered with each... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had.... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

The greeting on arrival was pleasant and the offer of coffee very much appreciated. Michaela met me on time and was extremely helpful. It was a shame that the computer system let her down in trying to... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Autoliike
  2. Katsastusasema
  3. Autonvalmistaja
  4. Auton korjaus ja huolto
  5. Öljynvaihtopalvelu
  6. Vaihtoautot ja käytettyjen autojen myynti

Yrityksen kirjoittama

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Yrityksen kirjoittama

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Yhteystiedot

  • Electric Avenue, NG2 1RS, Nottingham, Yhdistynyt kuningaskunta

  • 0115 934 0062

4,3

Erinomainen

TrustScore 4.5/5 tähteä

268 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(268)

4 420 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Pleasant Experience

Pleasant staff all round (Michaela from service in particular) Nice environment in which to wait along with a steady supply of refreshments.
Cockeyed date entry needs sorting!

16. huhtikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi,

We're glad you found Michaela helpful and enjoyed the refreshments.

We're aware of the date entry issue and are working on a solution.

Thank you for your feedback.
Customer Services

Saanut 4/5 tähteä

Overall a positive experience

Overall a positive experience this year. I booked in for solely my MOT as bi-annual service not due until April 2026. I was provided with a comfortable private room to carry out private phone calls and work etc. Coffee & biscuits provided and the car was washed on completion.
Pre/Post MOT car inspection & health check carried out which was beneficial and well received.
I would have preferred to be provided a loan car as requested 3-months in advance (always been provided this at all previous planned visits). Despite this, the work was done in a timely manner with care and attention to detail.
There were a couple of requests regarding the MOT which came with a different outcome which was not ideal and subsequently recorded as a defect which is disappointing.
This therefore shows a slight inconsistency across the Porsche service team as I have been an uninterrupted Porsche Centre Nottingham customer for 6 years to date and there are areas on the car which have been recorded as 'amber' in previous years yet recorded as 'green' this year despite no changes made.
Overall a positive experience and I intend to continue as a loyal customer in future.
PCN - please take note of my comments.
Thank you, Jonathan Carse

8. huhtikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Jonathan,

We're glad to hear that you found the overall experience positive, particularly enjoying the comfortable waiting area, refreshments, and the car wash. We also appreciate your feedback regarding the pre and post MOT inspection and health check, as we strive to provide comprehensive services for our customers.

We understand your disappointment regarding the loan car and the inconsistency in the MOT findings. We take your feedback seriously and will use it to improve our processes and ensure consistency across our team.

We value your loyalty and appreciate your continued support.
Customer Services

Saanut 5/5 tähteä

Sunroof rattle

The service team were faultless. Issue identified and rectified. I couldn't ask for more.

15. huhtikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hello,

We appreciate your kind words and are glad they were able to resolve your issue quickly and efficiently.

Customer Services

Saanut 5/5 tähteä

What a joy!

Immaculate showroom and service area. Welcoming and knowledgeable staff and great coffee

1. huhtikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Andy,

Thank you for your kind words!

We appreciate you taking the time to share your positive experience.

We're glad you enjoyed your visit.
Customer Services

Saanut 5/5 tähteä

Great service at Porsche Centre Nottm

Great service provided by the whole team at Porsche Centre Nottingham.

2. huhtikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Ian,

We strive to provide exceptional service to all our customers, and your feedback is greatly appreciated.

Customer Services

Saanut 5/5 tähteä

Great service

The front office and service staff were exemplary and friendly.

27. maaliskuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Dave,

Thank you for your kind words.

We appreciate you taking the time to share your positive experience.
Customer Services

Saanut 1/5 tähteä

They can’t be bothered

I rang 3 times to book my car in for a service. Twice there was nobody to take my call. The third time they took my details and said they would call me back as once again there was nobody available to take my call. 3 week later and nobody called back. I went elsewhere and got good service.

3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Tony,

We understand your frustration with the difficulty in reaching us by phone.

We strive to provide excellent customer service and apologize for the inconvenience you experienced.

We will review our processes to ensure we are responsive to customer inquiries.

Customer Services

Saanut 5/5 tähteä

Exceptional service with a personal touch - Porsche Nottingham delivers perfection!

From the moment we walked through the door to just have a browse they made us feel very much at home. A massive thank you to the lovely ladies at the front of house Rachel, Marie and Andrea - they are so friendly and helpful. Thank you 🙏.
Rean who stuck with us from the start of our journey to hand over day - absolutely superb. His patience, knowledge and kindness shone through. Thank you so much for helping us choose our lovely new Porsche. Last but certainly not least a shout out to Dave Bolton from the sales team, who worked hard to get a deal perfectly suited to us. Thank you guys, you really are the best and Porsche UK should be very proud 🫶🏻

26. maaliskuuta 2025
Oma-aloitteinen arvostelu
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Melanie,

It's wonderful to know that you felt welcome from the moment you walked in.

We are incredibly proud of our team and their dedication to providing exceptional customer service.

We are so glad that Rachel, Marie, Andrea, Rean, and Dave were able to help you find the perfect Porsche.

We strive to create a welcoming and supportive environment for all our customers, and your kind words are a testament to our team's hard work.

Thank you for choosing us and for sharing your positive experience.
Customer Services

Saanut 5/5 tähteä

Excellent experience from my visit

Excellent experience from my visit to Porsche Nottingham today all expectations exceeded by the staff and technicians.

14. maaliskuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Andrew,

We strive to exceed customer expectations and are delighted that our staff and technicians were able to deliver on that promise.

Customer Services

Saanut 5/5 tähteä

Got my car in ASAP.

Got my car in ASAP.
Jenny looked after me and got my car back to me before the original agreed time.

11. maaliskuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Mr Charlesworth,

We appreciate your kind words about your recent experience with Jenny.

We're glad to hear you were pleased with the service you received and that your car was returned to you ahead of schedule.

Customer Services

Saanut 5/5 tähteä

Excellent from start to finish

Excellent from start to finish. Jenny kept me updated and answered all my questions and concerns

5. maaliskuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Dee,

It's wonderful to know that you felt well-informed and supported throughout the process.

We appreciate your kind words about Jenny's dedication to providing excellent customer service.

Customer Services

Saanut 5/5 tähteä

Brilliant service from start to finish

Brilliant service from start to finish. Super clear comms from Kinna Arden my service advisor and very careful
work by Josh the service technician. Staff are always friendly in Porsche Nottingham.

6. maaliskuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi,

Thank you for your kind review.

We are delighted to hear that you had a positive experience and that Kinna and Josh provided excellent service.

We appreciate your business and value your feedback.
Customer Services

Saanut 5/5 tähteä

TOTALLY WARM AND FRIENDLY

Welcoming and very friendly

4. maaliskuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Patrick,

We strive to create a welcoming and friendly environment for all our customers.

Customer Services

Saanut 1/5 tähteä

Great at sales, dreadful at after sales, avoid!

Could start by actually getting back to customers when requested to, had my car for 4½ days when should only have had it for 2, for what turned out to be a very minor job. Lack of transparency has also raised questions over the previous sale of the car also, with concerns being raised and not answered. Business to customer trust has been lost and I couldn't recommend these to anybody going forward.

2. helmikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Adam,

We understand your frustration with the recent service you received.

We value your feedback and take all customer concerns seriously.

We strive to provide timely and transparent communication, and we apologise that this was not your experience.

We will use your feedback to improve our processes and ensure that we are meeting the expectations of our customers.

Customer Services

Saanut 5/5 tähteä

Always a pleasure to visit OPC…

Always a pleasure to visit OPC Nottingham, the staff are friendly, approachable and professional. My recent visit was for some warranty work and it was diagnosed and repaired within 3 days which I didn’t expect, so great job.
Big shout out to Michaela from the service team, she’s brilliant and a great person too.

8. helmikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Wayne,

We appreciate your kind words and are delighted to hear about your positive experience.

We're thrilled that you found our staff friendly and professional, and that your warranty work was resolved quickly.

We're also happy to hear that you had a great experience with Michaela, we'll be sure to pass your feedback along to her.

Customer Services

Saanut 5/5 tähteä

Great service

Great service. Welcoming, rapid, clear communication and good value. The work was followed up the next day to ensure everything was as it should be.

11. helmikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Guy,

We are delighted to hear that you were happy with the service you received.

We appreciate your feedback and will continue to strive for excellence.

Customer Services

Saanut 5/5 tähteä

Staff amazing reception awsome

Staff amazing
Reception second to none
Mustn’t forget service people

31. tammikuuta 2025
Stratstone - Porsche Centre Nottingham-logo

Vastaus yritykseltä Stratstone - Porsche Centre Nottingham

Hi Sandra,

It's wonderful to know our staff made such a great impression.

We strive to provide exceptional service and are delighted you noticed.
Customer Services

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