Stratstone - MINI Leeds Arvostelua 

We walked in to the dealership,we were greeted by Imran.We explained our situation that we had just come from another car dealership a kind of car warehouse place with a very impersonal service and staff .Due to illness I needed to change my car .Imran was very professional,polite and understanding .He helped us find the right car for us.Everything was sorted very quickly no fuss and the car was very clean and just ready to go.The show room was immaculate the staff were all friendly and all acknowledged us.There was hot and cold drinks available the toilet facilities were very clean.The show room had disabled access and a lift.There wasn’t anything about the experience that we could honestly say we didnt like .If you a looking for a good quality car from a trusted brand ( I’m love minis ) Then this is the place to go .This is my third mini and my first time at Leeds dealership .I would definitely recommend Stratstone Leeds.I felt that I was getting a good car. That had thorough checks and from a brand I love ,sold to me by a person who clearly works hard to get it right for the customer .So if you a considering buying a mini call in and see the lovely team at Leeds I’m sure they will do their best for you as Imran did for us .
Sue.

We had great service from start to finish. Exceptional customer service from Imran Khan.

Ranjit and team so helpful and efficient, sorted new part really swiftly, thank you so much Roxy

Another fantastic experience buying my second mini from Michael and the Leeds branch.
Wouldn’t go anywhere else.
The service, advice and attention to detail was outstanding.
All the staff team are very welcoming and made the whole experience a good one
Thank you again to Michael, a credit to the company

We purchased a new mini from stratstone leeds . Every part of the purchase was excellent . The whole team where amazing from choosing the car to collecting it . They gave us a fair price for our trade in vehicle , and when we collected our mini the team had gone all out to make it special for us .
Thank you Liam , James and Micheal at Stratstone !

Muhammed and the team were awesome.
Great customer experience from drop off to collection.
Thank you.

Visited show room to enquire about the new electric mini. Karl Smith sales rep introduced himself and was more than helpful in every aspect. Explaining differences in models/levels. Not pushy at all for the sale like they tend to be. Listened to everything I said/ wanted allowed me to get a feel for the car. Will definitely return with my business there in future and hope to deal with Karl again.

Not impressed!
£1000 below value for PX!
Then call to say what’s wrong ! You having a laugh , shame on you, definitely tell people regarding this experience!
Regards

First rate service - friendly, helpful, knowledgeable and professional. Would thoroughly recommend for an all round awesome customer experience. Many thanks for looking after us so well!

First class service from start to finish from Karl Smith at Stratstone Mini Leeds. Nothing was too much trouble. Phone calls returned promptly as well as emails and telephone messages. Perfect buying experience, thank you Karl.
Steve Brewer

Michael was my point of contact and I can’t sing his praises enough ! what a super friendly, patient man who never once made me feel pushed into a purchase was always making sure the car was right for me . He just made the whole experience of buying a car the easiest thing to do. The whole branch is great all super friendly and helpful. Added bonus the car is absolutely fabulous I love it !

Imran, Michael, Chris, Csilla have been absolutely brilliant and bent over backwards to get me my car in the day I wanted! Clear communication, helpful and polite through the entire process!

Thank you all who helped :)

Sales assistant Karl Smith went through everything clearly and professionally and kept me constantly updated via phone as to when my new carvwould be ready. No complaints wotsoever

Michael was absolutely brilliant. Really took time was not pushy for sales just let you look around really helpful nothing was too much. Cane back after a few months and purchased the car. He took great care with my mum and went through everything with her in such detail showed her inside the car how everything works. Gave extra bits he was brilliant and would definitely go back to him again he was amazing and a asset to your company

Karl was super fantastic creating an awesome buying experience & finding me a car to suit all my needs! Thank you!

Very good communication with us. He was very patient and overall 5 stars.. Thank you

Just wanted to say how excellent one of the staff was to me .yesterday I came in to order 2 new indicators for my mini coupe as some nice person stole the covers off.they was ordered and had to pick them up the following day from BMW. As I was leaving one of your sales staff approached me and said if I come tommorow he would fit them on for me.I thought how kind of him to actually care about his customers in a kind and generous way.I was so delighted and wanted to thank him for his help.He is the best.where do you get this kind of treatment anywhere now 100% putting the customer first so very happy thanjyou again for taking the time to help.

Service here is brilliant and nothing short of outstanding. I was looked after by Michael his enthusiasm knowledge and high level of friendly impeccable customer service was truly outstanding. You are looked after from start to finish no stone left unturned every question answered to get the right car for you at the right price .I would highly recommend this dealership as its the best I've come across in nearly 40 years .Well done Michael you are an absolute asset to the business.

Just wanted to let you know how amazing Rhiannon is on service, she's a big reason as to why I keep coming back! She's really friendly and helpful, and brightens my day up! if it wasn't for her I'd of given up my mini garuntee by now!

Great experience this weekend with Stratstone Mini Leeds!
First time service and Mo made it easy and enjoyable when visiting!
Communication was superb regarding completion and you felt welcomed rather than just another customer!
Superb and will be back!