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Stena Line UK Arvostelua 

3 911
TrustScore 4.5/5 tähteä

4,3

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Compared to the hassle of flying, my return Stenaline trip from Belfast to Liverpool and back again was a joy. Booked in online, arrived, efficient marshals lined us up then got us on and off the boa... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We took the Princess & Pirate cruise with my Grandaughter last week and she was thrilled. The Great big Boat had her eyes wide as we walked up the long gangway, then so many options of stairways and... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Easy boarding. Ship left on time. Premium Lounge comfortable and peaceful. Nibbles and cakes, soft drinks and tea/coffee etc good selection. Newspapers and magazines available more so on the outward j... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

On our return journey Hoek to Harwich, we were woken repeatedly by announcements in our cabin starting at 4am and continuing until the correct announcement for us at 5:30am. Having to then drive for... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lauttapalvelu
  2. Satamalogistiikkayritys
  3. Terminaali

Tietoja yrityksestä Stena Line UK

Yrityksen kirjoittama

At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.

Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.

Ferries to Scotland

  • Belfast – Cairnryan

Ferries to England

  • Belfast – Liverpool
  • Hook of Holland – Harwich

Ferries to Wales

  • Dublin – Holyhead
  • Rosslare – Fishguard

Ferries to Ireland

  • Holyhead – Dublin
  • Fishguard – Rosslare
  • Liverpool – Belfast
  • Cairnryan – Belfast

Ferries to the Netherlands

  • Harwich – Hook of Holland

Plan your road trip to Europe

As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.

Good to know

We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!

How to book ferry travel

Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(3 911)

2 951 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Premier lounge was excellent

Premier lounge was excellent , great crossing .

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're thrilled to hear you enjoyed our Lounge and had a great crossing. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

The Stena Plus Lounge was a nice calm…

The Stena Plus Lounge was a nice calm space to spend 3.5 hours, but investment in comfier chairs wouldn't go amiss.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're pleased you enjoyed the calm atmosphere in our Stena Plus Lounge and appreciate your suggestion regarding the seating. We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

A very enjoyable experience

We travelled premium with motorhome, everything bang on time. Excellent organisation for boarding and disembarking, comfortable and quiet in lounge with good service, decent food and drink, and friendly polite staff.

29. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're delighted you enjoyed the Premium Lounge and the service from our team. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Ireland Bike Tour

Really good service on the 4am sail to Dublin. Food was ok but expensive. The sailing from Dublin to Holyhed was packed we spent the whole trip on deck as there was nowhere to sit. Staff were fantastic as always.

29. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review. We're pleased you enjoyed the service from our crew. We're sorry that seating was limited on your return journey and appreciate your feedback.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Excellent Service

Excellent Service. Efficient boarding & offloading with friendly staff to assist. Spotlessly clean public areas, fabulous cabins equipped with showers and even a TV!
Outside sun deck perfect for a relaxing stroll and air.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your 5 star review. We're delighted to hear you enjoyed the efficient service, comfortable cabin and friendly crew. We look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Great staff ,clean vessels ,quick…

Great staff ,clean vessels ,quick disembarking

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're delighted to hear you enjoyed our friendly staff, clean vessels, and efficient disembarkation. We look forward to welcoming you onboard again.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Great from start to finish

From check in to check out everything was great, comfortable cabins good food and drink and staff very friendly and helpful.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for leaving us a 5 star review. We're delighted to hear you enjoyed the comfortable cabin, good food and drink, and the friendly service from our crew. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Great cheap crossing

Great cheap crossing. Wish I had a room
To go have a sleep in as you need to be quick onboard to get the best spots for comfort if you don’t have a room. Would suggest taking a blanket and maybe a small pillow and snacks on board if you don’t have a room as I was in shorts and t shirt and it was cold on board it was warmer outside on the deck. Other than that everything was spot on and the food in the canteen was actually quite nice. The workers on board are very happy and will help with anything. Thank you and I will be back next year.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review. We're pleased to hear you enjoyed the crossing, the food, and the friendly service from our crew. We appreciate your feedback and look forward to welcoming you back onboard next year.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Smooth check in even when busy

Smooth check in even when busy, on time arrival and perfect crossing.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're delighted to hear check-in was smooth, your crossing was perfect, and that you arrived on time. We look forward to welcoming you back onboard.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Outbound ferry was lovely calm seas

Outbound ferry was lovely calm seas, staff lovely. Inbound ferry, screaming children doing laps of the ship for hours on end. Throwing water from the toilets all over the floor. Announcements and reminders to parents that a ship is not a space for kids running screaming, throwing things and making a mess whilst they sit drinking and ignoring the carnage. Whilst not directly Stenas fault. A few reminder announcements wouldn't go amiss.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review.

We're delighted to hear you enjoyed your outbound journey and found our staff welcoming.

We're sorry that your return crossing was affected by the behaviour of other passengers, and we appreciate your feedback regarding onboard announcements. Your comments will be shared with our team.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Good apart from long wait at Birkenhead!

Everything was good apart from long wait before boarding at Birkenhead.

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're pleased you had a good journey overall, though we're sorry about the wait before boarding in Birkenhead. We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Holiday travel

The overall experience with Stena has always been good that is why we continue to use this company, booking process is very easy and always keep you up to date with text and emails. Staff are always very helpful.

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your 5 star review and continued loyalty. We're delighted to hear you've consistently had a good experience with us and that you find our booking process easy and our staff helpful. We look forward to welcoming you back onboard soon.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

A great company to sail with

A great company to sail with. Would be 5* but the food offering isn't great and the standard wifi is very poor. Current reduction in Irish Sea crossings is also inconvenient but to be fair that is not the fault of the company. It does seem to be taking a long time to repair the berth at Holyhead hence the reduced sailings.

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review.

We're delighted to hear that you enjoy sailing with us.

We're sorry that our food offering and standard Wi-Fi did not meet your expectations. We appreciate your feedback and will share it with the relevant teams as we continue to improve our onboard experience.

We also understand the inconvenience caused by the disruption to the Irish Sea schedule and appreciate your understanding regarding the circumstances.

We hope to welcome you onboard again soon.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

A comfortable route to Europe (although…

A comfortable route to Europe (although as a sole traveller with car, very expensive). I enjoyed the experience but check in at Hoek Van Holland was frustrating. They need check in booths operating for each lane of vehicles to avoid need to merge.

28. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for leaving us a review. We're pleased to hear that you found the journey comfortable and enjoyed your experience overall.

We're sorry, however, that the check-in process was frustrating. We appreciate your feedback regarding the lane layout and booth availability and will ensure your comments are shared with our team for consideration.

We hope to welcome you onboard again soon.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Easy on and off boarding

Easy on and off boarding
Lounge was great.
Food was very good and staff really friendly
Easy to book and change bookings

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're delighted to hear that boarding was easy, you enjoyed the Lounge, and found our staff friendly and helpful. We look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

Saanut 3/5 tähteä

On both journeys disability toilets…

On both journeys disability toilets were not working on deck 8 !!! That was not at all good
Everything else was good

27. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for leaving us a review. We're pleased to hear that everything else about your journey was good.

However, we're sorry that the accessible toilets on Deck 8 were out of service on both crossings. We understand how inconvenient and disappointing this must have been.

Thank you for bringing this to our attention. We'll ensure your feedback is shared with our team.

We hope to welcome you back onboard in the future.

Regards
Dave
Stena Line

Saanut 4/5 tähteä

Good clean ferry

Good clean ferry, crossed on time

30. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for sharing your review. We're delighted to hear that you found the ferry clean and that your crossing was on time. We look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Straight forward and efficient way to…

Straight forward and efficient way to travel.

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're delighted to hear that you found travelling with us straightforward and efficient. We look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

Straight forward ferry trip

Straight forward ferry trip, on time, with room in the saloon.

1. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your 5 star review. We're pleased to hear your crossing was straightforward, on time, and that you were able to relax in the salon. We look forward to welcoming you back onboard again.

Regards
Dave
Stena Line

Saanut 5/5 tähteä

First time to Belfast

First time to Belfast and I was very impressed with the whole experience, I will definitely be back with stena line

25. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for leaving us a 5 star review. We're delighted to hear that your first trip to Belfast was such a positive experience and that we made a great impression. We look forward to welcoming you onboard again.

Regards
Dave
Stena Line

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